WebArena: A Realistic Web Environment for Building Autonomous Agents
On the map: LLM agents and tool use → Web, search, and research agents
Abstract (arXiv)
With advances in generative AI, there is now potential for autonomous agents to manage daily tasks via natural language commands. However, current agents are primarily created and tested in simplified synthetic environments, leading to a disconnect with real-world scenarios. In this paper, we build an environment for language-guided agents that is highly realistic and reproducible. Specifically, we focus on agents that perform tasks on the web, and create an environment with fully functional websites from four common domains: e-commerce, social forum discussions, collaborative software development, and content management. Our environment is enriched with tools (e.g., a map) and external knowledge bases (e.g., user manuals) to encourage human-like task-solving. Building upon our environment, we release a set of benchmark tasks focusing on evaluating the functional correctness of task completions. The tasks in our benchmark are diverse, long-horizon, and designed to emulate tasks that humans routinely perform on the internet. We experiment with several baseline agents, integrating recent techniques such as reasoning before acting. The results demonstrate that solving complex tasks is challenging: our best GPT-4-based agent only achieves an end-to-end task success rate of 14.41%, significantly lower than the human performance of 78.24%. These results highlight the need for further development of robust agents, that current state-of-the-art large language models are far from perfect performance in these real-life tasks, and that WebArena can be used to measure such progress.
Key facts. Cited by 1,908 papers in the map (data through 7 Oct 2026). Placed in Web, search, and research agents, one of 16 directions in LLM agents and tool use. Builds on 42 of its 66 references that are in the map. First posted on arXiv 25 Jul 2023.
Builds on
42 of 66 references.
Closest ancestors · 2
Same direction, newest first
- 2023Mind2Web: Towards a Generalist Agent for the Web9 Jun
- 2022WebShop: Towards Scalable Real-World Web Interaction with Grounded Language Agents4 Jul
Other references · 40
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- 2016SQuAD: 100,000+ Questions for Machine Comprehension of Textcited by 4,115
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- 2021WebGPT: Browser-assisted question-answering with human feedbackcited by 1,722
- 2016OpenAI Gymcited by 1,684
- 2018Know What You Don't Know: Unanswerable Questions for SQuADcited by 1,538
- 2022Code as Policies: Language Model Programs for Embodied Controlcited by 1,172
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- 2017AI2-THOR: An Interactive 3D Environment for Visual AIcited by 850
- 2019ALFRED: A Benchmark for Interpreting Grounded Instructions for Everyday Taskscited by 773
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- 2020The NetHack Learning Environmentcited by 196
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- 2018Transforming Question Answering Datasets Into Natural Language Inference Datasetscited by 99
- 2021AndroidEnv: A Reinforcement Learning Platform for Androidcited by 90
- 2022Execution-Based Evaluation for Open-Domain Code Generationcited by 89
- 2023From Pixels to UI Actions: Learning to Follow Instructions via Graphical User Interfacescited by 67
- 2021Grounding Open-Domain Instructions to Automate Web Support Taskscited by 43
- 2023Hierarchical Prompting Assists Large Language Model on Web Navigationcited by 36
- 2022Show Me More Details: Discovering Hierarchies of Procedures from Semi-structured Web Datacited by 22
- 2023Take a Break in the Middle: Investigating Subgoals towards Hierarchical Script Generationcited by 7
- 2019CraftAssist Instruction Parsing: Semantic Parsing for a Minecraft Assistantcited by 2
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Citing papers per year: 2023: 44; 2024: 225; 2025: 477; 2026: 1162.
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