Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration
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Cited by 23 in LLM agents and tool use, but placed by its own abstract, which didn’t fit.
Abstract (arXiv)
Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations, such as providing randomly-guessed answers to ambiguous queries or failing to refuse users' requests, both of which are considered aspects of a conversational agent's proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three aspects of proactive dialogue systems: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of LLMs, we propose the Proactive Chain-of-Thought prompting scheme, which augments LLMs with the goal planning capability over descriptive reasoning chains. Empirical findings are discussed to promote future studies on LLM-based proactive dialogue systems.
Key facts. Cited by 115 papers in the map (data through 7 Oct 2026). Builds on 57 of its 76 references that are in the map. First posted on arXiv 23 May 2023.
Builds on
57 of 76 references.
References · 57
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- 2019The Second Conversational Intelligence Challenge (ConvAI2)cited by 178
- 2018Decoupling Strategy and Generation in Negotiation Dialoguescited by 156
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- 2021Dialogue State Tracking with a Language Model using Schema-Driven Promptingcited by 94
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- 2020Recent Advances and Challenges in Task-oriented Dialog Systemcited by 78
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- 2020Language Generation with Multi-Hop Reasoning on Commonsense Knowledge Graphcited by 57
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- 2021CINS: Comprehensive Instruction for Few-shot Learning in Task-oriented Dialog Systemscited by 30
- 2021OTTers: One-turn Topic Transitions for Open-Domain Dialoguecited by 29
- 2021DialoGraph: Incorporating Interpretable Strategy-Graph Networks into Negotiation Dialoguescited by 25
- 2022Multi-Stage Prompting for Knowledgeable Dialogue Generationcited by 22
- 2020Keyword-Guided Neural Conversational Modelcited by 21
- 2019Augmenting Non-Collaborative Dialog Systems with Explicit Semantic and Strategic Dialog Historycited by 20
- 2022User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systemscited by 20
50 most cited of 57 All 57 (JSON)
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Citing papers per year: 2023: 6; 2024: 28; 2025: 40; 2026: 41.
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