Proactive Human-Machine Conversation with Explicit Conversation Goals
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Abstract (arXiv)
Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this paper, we take a radical step towards building a human-like conversational agent: endowing it with the ability of proactively leading the conversation (introducing a new topic or maintaining the current topic). To facilitate the development of such conversation systems, we create a new dataset named DuConv where one acts as a conversation leader and the other acts as the follower. The leader is provided with a knowledge graph and asked to sequentially change the discussion topics, following the given conversation goal, and meanwhile keep the dialogue as natural and engaging as possible. DuConv enables a very challenging task as the model needs to both understand dialogue and plan over the given knowledge graph. We establish baseline results on this dataset (about 270K utterances and 30k dialogues) using several state-of-the-art models. Experimental results show that dialogue models that plan over the knowledge graph can make full use of related knowledge to generate more diverse multi-turn conversations. The baseline systems along with the dataset are publicly available
Key facts. Cited by 88 papers in the map (data through 14 Oct 2026). First posted on arXiv 13 Jun 2019.
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Citing papers per year: 2021: 17; 2022: 28; 2023: 17; 2024: 10; 2025: 8; 2026: 8.
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- 2021Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Surveycited by 130
- 2021Advances and Challenges in Conversational Recommender Systems: A Surveycited by 118
- 2023Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaborationcited by 116
- 2023A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospectscited by 66
- 2021DialFact: A Benchmark for Fact-Checking in Dialoguecited by 62
- 2022GODEL: Large-Scale Pre-Training for Goal-Directed Dialogcited by 51
- 2021DuRecDial 2.0: A Bilingual Parallel Corpus for Conversational Recommendationcited by 46
- 2022Neural Approaches to Conversational Information Retrievalcited by 42
- 2022A Survey of Multi-task Learning in Natural Language Processing: Regarding Task Relatedness and Training Methodscited by 42
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversationscited by 41
- 2022A Decade of Knowledge Graphs in Natural Language Processing: A Surveycited by 40
- 2021PLATO-XL: Exploring the Large-scale Pre-training of Dialogue Generationcited by 37
38 more
- 2021NaturalConv: A Chinese Dialogue Dataset Towards Multi-turn Topic-driven Conversationcited by 35
- 2022EVA2.0: Investigating Open-Domain Chinese Dialogue Systems with Large-Scale Pre-Trainingcited by 31
- 2022HybriDialogue: An Information-Seeking Dialogue Dataset Grounded on Tabular and Textual Datacited by 28
- 2023CHBias: Bias Evaluation and Mitigation of Chinese Conversational Language Modelscited by 28
- 2022Building a Role Specified Open-Domain Dialogue System Leveraging Large-Scale Language Modelscited by 26
- 2024Position: Measure Dataset Diversity, Don't Just Claim Itcited by 26
- 2023Target-oriented Proactive Dialogue Systems with Personalization: Problem Formulation and Dataset Curationcited by 23
- 2025Goal Alignment in LLM-Based User Simulators for Conversational AIcited by 21
- 2021A Three-Stage Learning Framework for Low-Resource Knowledge-Grounded Dialogue Generationcited by 19
- 2021Thinking Clearly, Talking Fast: Concept-Guided Non-Autoregressive Generation for Open-Domain Dialogue Systemscited by 17
- 2022Interacting with Non-Cooperative User: A New Paradigm for Proactive Dialogue Policycited by 17
- 2022There Are a Thousand Hamlets in a Thousand People's Eyes: Enhancing Knowledge-grounded Dialogue with Personal Memorycited by 16
- 2022SalesBot: Transitioning from Chit-Chat to Task-Oriented Dialoguescited by 16
- 2023Dialogue Planning via Brownian Bridge Stochastic Process for Goal-directed Proactive Dialoguecited by 14
- 2022Where to Go for the Holidays: Towards Mixed-Type Dialogs for Clarification of User Goalscited by 12
- 2024ChatSOP: An SOP-Guided MCTS Planning Framework for Controllable LLM Dialogue Agentscited by 12
- 2021Wizard of Search Engine: Access to Information Through Conversations with Search Enginescited by 11
- 2021Domain-Adaptive Pretraining Methods for Dialogue Understandingcited by 11
- 2023Think Before You Speak: Cultivating Communication Skills of Large Language Models via Inner Monologuecited by 11
- 2024The Imperative of Conversation Analysis in the Era of LLMs: A Survey of Tasks, Techniques, and Trendscited by 11
- 2025Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational Historycited by 10
- 2021Proactive Retrieval-based Chatbots based on Relevant Knowledge and Goalscited by 9
- 2022PanGu-Bot: Efficient Generative Dialogue Pre-training from Pre-trained Language Modelcited by 9
- 2023GLM-Dialog: Noise-tolerant Pre-training for Knowledge-grounded Dialogue Generationcited by 9
- 2021Conversational Semantic Role Labelingcited by 8
- 2022Target-Guided Dialogue Response Generation Using Commonsense and Data Augmentationcited by 8
- 2022Target-Guided Open-Domain Conversation Planningcited by 8
- 2023CTRLStruct: Dialogue Structure Learning for Open-Domain Response Generationcited by 8
- 2022LARD: Large-scale Artificial Disfluency Generationcited by 7
- 2022Ontologically Faithful Generation of Non-Player Character Dialoguescited by 7
- 2021Towards Standard Criteria for human evaluation of Chatbots: A Surveycited by 6
- 2022Link the World: Improving Open-domain Conversation with Dynamic Spatiotemporal-aware Knowledgecited by 6
- 2024Target-constrained Bidirectional Planning for Generation of Target-oriented Proactive Dialoguecited by 6
- 2025Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Actioncited by 6
- 2025Automated Privacy Information Annotation in Large Language Model Interactionscited by 6
- 2021CSAGN: Conversational Structure Aware Graph Network for Conversational Semantic Role Labelingcited by 5
- 2022Enhancing Task Bot Engagement with Synthesized Open-Domain Dialogcited by 5
- 2023NewsDialogues: Towards Proactive News Grounded Conversationcited by 5
50 most cited of 88 All 88 (JSON)
- 2026Proactive Service Agents: A Unified Decision Framework, Methods, and Evaluation3 Sep 2026
- 2026TalkFa: A Unified Benchmark for Farsi Dialogue Generation and Understanding1 Sep 2026
- 2026The Invitation Trap: Proactive Availability Backdoor in LLMs via Conversational Induction30 May 2026
- 2026OnePred: Next-Query Prediction via Recursive Intent Memory in Multi-Turn Conversations22 May 2026
- 2026Uncertainty as a Planning Signal: Multi-Turn Decision Making for Goal-Oriented Conversation5 Apr 2026
- 2026Safety as Computation: Certified Answer Reuse via Capability Closure in Task-Oriented Dialogue22 Mar 2026
- 2026Proactive Guiding Strategy for Item-side Fairness in Interactive Recommendation3 Mar 2026
- 2026SimRPD: Optimizing Recruitment Proactive Dialogue Agents through Simulator-Based Data Evaluation and Selection6 Jan 2026
- 2025Affective Multimodal Agents with Proactive Knowledge Grounding for Emotionally Aligned Marketing Dialogue21 Nov 2025
- 2025Goal Alignment in LLM-Based User Simulators for Conversational AI27 Jul 2025
- 2025Automated Privacy Information Annotation in Large Language Model Interactions27 May 2025
- 2025Proactive User Information Acquisition via Chats on User-Favored Topics10 Apr 2025
38 more
- 2025Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Action28 Mar 2025
- 2025Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational History7 Mar 2025
- 2025PSCon: Product Search Through Conversations19 Feb 2025
- 2025Communication is All You Need: Persuasion Dataset Construction via Multi-LLM Communication13 Feb 2025
- 2024The Imperative of Conversation Analysis in the Era of LLMs: A Survey of Tasks, Techniques, and Trends21 Sep 2024
- 2024Fostering Natural Conversation in Large Language Models with NICO: a Natural Interactive COnversation dataset18 Aug 2024
- 2024Survey of Design Paradigms for Social Robots30 Jul 2024
- 2024Position: Measure Dataset Diversity, Don't Just Claim It11 Jul 2024
- 2024ChatSOP: An SOP-Guided MCTS Planning Framework for Controllable LLM Dialogue Agents4 Jul 2024
- 2024Engineering Conversational Search Systems: A Review of Applications, Architectures, and Functional Components1 Jul 2024
- 2024Target-constrained Bidirectional Planning for Generation of Target-oriented Proactive Dialogue10 Mar 2024
- 2024A Knowledge Plug-and-Play Test Bed for Open-domain Dialogue Generation6 Mar 2024
- 2024RecMind: Japanese Movie Recommendation Dialogue with Seeker's Internal State21 Feb 2024
- 2024Improving the Robustness of Knowledge-Grounded Dialogue via Contrastive Learning9 Jan 2024
- 2023Think Before You Speak: Cultivating Communication Skills of Large Language Models via Inner Monologue13 Nov 2023
- 2023Expanding the Set of Pragmatic Considerations in Conversational AI27 Oct 2023
- 2023Target-oriented Proactive Dialogue Systems with Personalization: Problem Formulation and Dataset Curation11 Oct 2023
- 2023SalesBot 2.0: A Human-Like Intent-Guided Chit-Chat Dataset28 Aug 2023
- 2023NewsDialogues: Towards Proactive News Grounded Conversation12 Aug 2023
- 2023"Kurosawa": A Script Writer's Assistant6 Aug 2023
- 2023Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration23 May 2023
- 2023CHBias: Bias Evaluation and Mitigation of Chinese Conversational Language Models18 May 2023
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations17 May 2023
- 2023Dialogue Planning via Brownian Bridge Stochastic Process for Goal-directed Proactive Dialogue9 May 2023
- 2023A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospects4 May 2023
- 2023Topic Shift Detection in Chinese Dialogues: Corpus and Benchmark2 May 2023
- 2023Discourse over Discourse: The Need for an Expanded Pragmatic Focus in Conversational AI27 Apr 2023
- 2023PK-Chat: Pointer Network Guided Knowledge Driven Generative Dialogue Model2 Apr 2023
- 2023CTRLStruct: Dialogue Structure Learning for Open-Domain Response Generation2 Mar 2023
- 2023GLM-Dialog: Noise-tolerant Pre-training for Knowledge-grounded Dialogue Generation28 Feb 2023
- 2023Search-Engine-augmented Dialogue Response Generation with Cheaply Supervised Query Production16 Feb 2023
- 2022Ontologically Faithful Generation of Non-Player Character Dialogues20 Dec 2022
- 2022Enhancing Task Bot Engagement with Synthesized Open-Domain Dialog20 Dec 2022
- 2022Improving Proactive Dialog Agents Using Socially-Aware Reinforcement Learning25 Nov 2022
- 2022There Is No Standard Answer: Knowledge-Grounded Dialogue Generation with Adversarial Activated Multi-Reference Learning22 Oct 2022
- 2022Sequential Topic Selection Model with Latent Variable for Topic-Grounded Dialogue17 Oct 2022
- 2022A Decade of Knowledge Graphs in Natural Language Processing: A Survey30 Sep 2022
- 2022Target-Guided Open-Domain Conversation Planning20 Sep 2022
50 newest of 88 All 88 (JSON)
- 2024ChatSOP: An SOP-Guided MCTS Planning Framework for Controllable LLM Dialogue Agentscited by 12
- 2025Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Actioncited by 6
- 2025Affective Multimodal Agents with Proactive Knowledge Grounding for Emotionally Aligned Marketing Dialoguecited by 4
- 2026Proactive Service Agents: A Unified Decision Framework, Methods, and Evaluationcited by 2
- 2026Proactive Service Agents: A Unified Decision Framework, Methods, and Evaluation3 Sep 2026
- 2025Affective Multimodal Agents with Proactive Knowledge Grounding for Emotionally Aligned Marketing Dialogue21 Nov 2025
- 2025Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Action28 Mar 2025
- 2024ChatSOP: An SOP-Guided MCTS Planning Framework for Controllable LLM Dialogue Agents4 Jul 2024
- 2021Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Surveycited by 130
- 2021Advances and Challenges in Conversational Recommender Systems: A Surveycited by 118
- 2023Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaborationcited by 116
- 2023A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospectscited by 66
- 2021DialFact: A Benchmark for Fact-Checking in Dialoguecited by 62
- 2022GODEL: Large-Scale Pre-Training for Goal-Directed Dialogcited by 51
- 2021DuRecDial 2.0: A Bilingual Parallel Corpus for Conversational Recommendationcited by 46
- 2022Neural Approaches to Conversational Information Retrievalcited by 42
- 2022A Survey of Multi-task Learning in Natural Language Processing: Regarding Task Relatedness and Training Methodscited by 42
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversationscited by 41
- 2022A Decade of Knowledge Graphs in Natural Language Processing: A Surveycited by 40
- 2021PLATO-XL: Exploring the Large-scale Pre-training of Dialogue Generationcited by 37
12 most cited of 82 All 82 (JSON)
- 2026TalkFa: A Unified Benchmark for Farsi Dialogue Generation and Understanding1 Sep 2026
- 2026OnePred: Next-Query Prediction via Recursive Intent Memory in Multi-Turn Conversations22 May 2026
- 2026Uncertainty as a Planning Signal: Multi-Turn Decision Making for Goal-Oriented Conversation5 Apr 2026
- 2026Safety as Computation: Certified Answer Reuse via Capability Closure in Task-Oriented Dialogue22 Mar 2026
- 2026Proactive Guiding Strategy for Item-side Fairness in Interactive Recommendation3 Mar 2026
- 2026SimRPD: Optimizing Recruitment Proactive Dialogue Agents through Simulator-Based Data Evaluation and Selection6 Jan 2026
- 2025Goal Alignment in LLM-Based User Simulators for Conversational AI27 Jul 2025
- 2025Automated Privacy Information Annotation in Large Language Model Interactions27 May 2025
- 2025Proactive User Information Acquisition via Chats on User-Favored Topics10 Apr 2025
- 2025Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational History7 Mar 2025
- 2025PSCon: Product Search Through Conversations19 Feb 2025
- 2025Communication is All You Need: Persuasion Dataset Construction via Multi-LLM Communication13 Feb 2025
12 newest of 82 All 82 (JSON)