mlsanityData to 7 Oct 2026

Is ChatGPT Equipped with Emotional Dialogue Capabilities?

arXiv 2304.09582 ↗First posted 19 Apr 2023cs.CLcited by 54

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Abstract (arXiv)

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series of experiments on several downstream tasks. Our findings indicate that while ChatGPT's performance on emotional dialogue understanding may still lag behind that of supervised models, it exhibits promising results in generating emotional responses. Furthermore, the study suggests potential avenues for future research directions.

Key facts. Cited by 54 papers in the map (data through 7 Oct 2026). Builds on 37 of its 51 references that are in the map. First posted on arXiv 19 Apr 2023.

Builds on

37 of 51 references.

References · 37

  1. 2019BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehensioncited by 5,874
  2. 2015A Diversity-Promoting Objective Function for Neural Conversation Modelscited by 1,068
  3. 2023A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivitycited by 888
  4. 2017DailyDialog: A Manually Labelled Multi-turn Dialogue Datasetcited by 649
  5. 2018MELD: A Multimodal Multi-Party Dataset for Emotion Recognition in Conversationscited by 636
  6. 2020Recipes for building an open-domain chatbotcited by 593
  7. 2023Is ChatGPT a General-Purpose Natural Language Processing Task Solver?cited by 486
  8. 2021Towards Emotional Support Dialog Systemscited by 294
  9. 2018DialogueRNN: An Attentive RNN for Emotion Detection in Conversationscited by 216
  10. 2023On the Robustness of ChatGPT: An Adversarial and Out-of-distribution Perspectivecited by 208
  11. 2023ChatGPT: Jack of all trades, master of nonecited by 204
  12. 2018The Design and Implementation of XiaoIce, an Empathetic Social Chatbotcited by 172
25 more
  1. 2020COSMIC: COmmonSense knowledge for eMotion Identification in Conversationscited by 135
  2. 2019Emotion Recognition in Conversation: Research Challenges, Datasets, and Recent Advancescited by 118
  3. 2020MIME: MIMicking Emotions for Empathetic Response Generationcited by 114
  4. 2017Emotion Detection on TV Show Transcripts with Sequence-based Convolutional Neural Networkscited by 102
  5. 2021Directed Acyclic Graph Network for Conversational Emotion Recognitioncited by 97
  6. 2019MoEL: Mixture of Empathetic Listenerscited by 91
  7. 2021CEM: Commonsense-aware Empathetic Response Generationcited by 89
  8. 2022MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversationcited by 84
  9. 2018EmotionLines: An Emotion Corpus of Multi-Party Conversationscited by 80
  10. 2020DialogXL: All-in-One XLNet for Multi-Party Conversation Emotion Recognitioncited by 78
  11. 2021DialogueCRN: Contextual Reasoning Networks for Emotion Recognition in Conversationscited by 71
  12. 2020Recognizing Emotion Cause in Conversationscited by 66
  13. 2022Improving Multi-turn Emotional Support Dialogue Generation with Lookahead Strategy Planningcited by 59
  14. 2022Control Globally, Understand Locally: A Global-to-Local Hierarchical Graph Network for Emotional Support Conversationcited by 56
  15. 2021CoMPM: Context Modeling with Speaker's Pre-trained Memory Tracking for Emotion Recognition in Conversationcited by 35
  16. 2022Weakly Supervised Data Augmentation Through Prompting for Dialogue Understandingcited by 32
  17. 2022Supervised Prototypical Contrastive Learning for Emotion Recognition in Conversationcited by 31
  18. 2020Co-GAT: A Co-Interactive Graph Attention Network for Joint Dialog Act Recognition and Sentiment Classificationcited by 29
  19. 2020DCR-Net: A Deep Co-Interactive Relation Network for Joint Dialog Act Recognition and Sentiment Classificationcited by 28
  20. 2019Dialogue Act Classification with Context-Aware Self-Attentioncited by 26
  21. 2022Empathetic Dialogue Generation via Sensitive Emotion Recognition and Sensible Knowledge Selectioncited by 19
  22. 2022Don't Lose Yourself! Empathetic Response Generation via Explicit Self-Other Awarenesscited by 16
  23. 2022Knowledge-Bridged Causal Interaction Network for Causal Emotion Entailmentcited by 16
  24. 2022Neutral Utterances are Also Causes: Enhancing Conversational Causal Emotion Entailment with Social Commonsense Knowledgecited by 13
  25. 2022TSAM: A Two-Stream Attention Model for Causal Emotion Entailmentcited by 6

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Cited by year (2026 to 7 Oct)

Citing papers per year: 2023: 16; 2024: 21; 2025: 13; 2026: 4.

54 papers.

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  1. 2024Leak, Cheat, Repeat: Data Contamination and Evaluation Malpractices in Closed-Source LLMscited by 224
  2. 2024Agent AI: Surveying the Horizons of Multimodal Interactioncited by 167
  3. 2025Advances and Challenges in Foundation Agents: From Brain-Inspired Intelligence to Evolutionary, Collaborative, and Safe Systemscited by 125
  4. 2023A Systematic Study and Comprehensive Evaluation of ChatGPT on Benchmark Datasetscited by 123
  5. 2023Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaborationcited by 115
  6. 2024Large Language Models Meet NLP: A Surveycited by 102
  7. 2023Plug-and-Play Policy Planner for Large Language Model Powered Dialogue Agentscited by 76
  8. 2023Cue-CoT: Chain-of-thought Prompting for Responding to In-depth Dialogue Questions with LLMscited by 62
  9. 2023CharacterChat: Learning towards Conversational AI with Personalized Social Supportcited by 58
  10. 2023Rethinking the Evaluation for Conversational Recommendation in the Era of Large Language Modelscited by 48
  11. 2023SMILE: Single-turn to Multi-turn Inclusive Language Expansion via ChatGPT for Mental Health Supportcited by 46
  12. 2023LLM-empowered Chatbots for Psychiatrist and Patient Simulation: Application and Evaluationcited by 33
38 more
  1. 2023DialogBench: Evaluating LLMs as Human-like Dialogue Systemscited by 31
  2. 2023Paralinguistics-Enhanced Large Language Modeling of Spoken Dialoguecited by 25
  3. 2024Affective Computing in the Era of Large Language Models: A Survey from the NLP Perspectivecited by 24
  4. 2023COOPER: Coordinating Specialized Agents towards a Complex Dialogue Goalcited by 18
  5. 2024Large Language Models Meet Text-Centric Multimodal Sentiment Analysis: A Surveycited by 16
  6. 2024GPT-4 Emulates Average-Human Emotional Cognition from a Third-Person Perspectivecited by 16
  7. 2024Simulation-Free Hierarchical Latent Policy Planning for Proactive Dialoguescited by 14
  8. 2025Emotions Where Art Thou: Understanding and Characterizing the Emotional Latent Space of Large Language Modelscited by 14
  9. 2024From Text to Emotion: Unveiling the Emotion Annotation Capabilities of LLMscited by 13
  10. 2023Bias in Emotion Recognition with ChatGPTcited by 11
  11. 2024Cause-Aware Empathetic Response Generation via Chain-of-Thought Fine-Tuningcited by 11
  12. 2024MEMO-Bench: A Multiple Benchmark for Text-to-Image and Multimodal Large Language Models on Human Emotion Analysiscited by 10
  13. 2023AI, write an essay for me: A large-scale comparison of human-written versus ChatGPT-generated essayscited by 9
  14. 2023Reasoning before Responding: Integrating Commonsense-based Causality Explanation for Empathetic Response Generationcited by 9
  15. 2023Affect Recognition in Conversations Using Large Language Modelscited by 9
  16. 2024ECR-Chain: Advancing Generative Language Models to Better Emotion-Cause Reasoners through Reasoning Chainscited by 9
  17. 2025A Desideratum for Conversational Agents: Capabilities, Challenges, and Future Directionscited by 9
  18. 2024Computational Politeness in Natural Language Processing: A Surveycited by 8
  19. 2024Empathy Level Alignment via Reinforcement Learning for Empathetic Response Generationcited by 8
  20. 2024Rethinking Emotion Annotations in the Era of Large Language Modelscited by 7
  21. 2025Simulating Before Planning: Constructing Intrinsic User World Model for User-Tailored Dialogue Policy Planningcited by 7
  22. 2025Multi-Party Conversational Agents: A Surveycited by 6
  23. 2024A Comprehensive Evaluation of Large Language Models on Aspect-Based Sentiment Analysiscited by 5
  24. 2025Leveraging Large Language Models for Sarcastic Speech Annotation in Sarcasm Detectioncited by 4
  25. 2024Recognizing Emotion Regulation Strategies from Human Behavior with Large Language Modelscited by 3
  26. 2024Strategic Prompting for Conversational Tasks: A Comparative Analysis of Large Language Models Across Diverse Conversational Taskscited by 3
  27. 2025MADP: Multi-Agent Deductive Planning for Enhanced Cognitive-Behavioral Mental Health Question Answercited by 3
  28. 2025MLlm-DR: Towards Explainable Depression Recognition with MultiModal Large Language Modelscited by 3
  29. 2024Emotion Classification in Low and Moderate Resource Languagescited by 2
  30. 2024Position Paper: Agent AI Towards a Holistic Intelligencecited by 2
  31. 2024Towards a Multidimensional Evaluation Framework for Empathetic Conversational Systemscited by 2
  32. 2024From Intents to Conversations: Generating Intent-Driven Dialogues with Contrastive Learning for Multi-Turn Classificationcited by 2
  33. 2025When LLMs Team Up: The Emergence of Collaborative Affective Computingcited by 2
  34. 2025Can Large Language Models Generate Effective Datasets for Emotion Recognition in Conversations?cited by 2
  35. 2025E3RG: Building Explicit Emotion-driven Empathetic Response Generation System with Multimodal Large Language Modelcited by 2
  36. 2025Fine-Grained Emotion Recognition via In-Context Learningcited by 2
  37. 2025In-Context Examples Matter: Improving Emotion Recognition in Conversation with Instruction Tuningcited by 1
  38. 2026Emotion is Not Just a Label: Latent Emotional Factors in LLM Processingcited by 1

50 most cited of 54 All 54 (JSON)