Learning to Complement Humans
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Abstract (arXiv)
A rising vision for AI in the open world centers on the development of systems that can complement humans for perceptual, diagnostic, and reasoning tasks. To date, systems aimed at complementing the skills of people have employed models trained to be as accurate as possible in isolation. We demonstrate how an end-to-end learning strategy can be harnessed to optimize the combined performance of human-machine teams by considering the distinct abilities of people and machines. The goal is to focus machine learning on problem instances that are difficult for humans, while recognizing instances that are difficult for the machine and seeking human input on them. We demonstrate in two real-world domains (scientific discovery and medical diagnosis) that human-machine teams built via these methods outperform the individual performance of machines and people. We then analyze conditions under which this complementarity is strongest, and which training methods amplify it. Taken together, our work provides the first systematic investigation of how machine learning systems can be trained to complement human reasoning.
Key facts. Cited by 123 papers in the map (data through 7 Oct 2026). First posted on arXiv 1 May 2020.
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Citing papers per year: 2021: 18; 2022: 24; 2023: 24; 2024: 21; 2025: 12; 2026: 24.
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- 2023Capabilities of GPT-4 on Medical Challenge Problemscited by 630
- 2021Learning Optimal Conformal Classifierscited by 108
- 2022CARD: Classification and Regression Diffusion Modelscited by 102
- 2024When combinations of humans and AI are useful: A systematic review and meta-analysiscited by 100
- 2021Differentiable Learning Under Triagecited by 74
- 2021Towards Unbiased and Accurate Deferral to Multiple Expertscited by 71
- 2023Evaluating Language Models for Mathematics through Interactionscited by 69
- 2022Calibrated Learning to Defer with One-vs-All Classifierscited by 68
- 2023Who Should Predict? Exact Algorithms For Learning to Defer to Humanscited by 68
- 2023Who Should I Trust: AI or Myself? Leveraging Human and AI Correctness Likelihood to Promote Appropriate Trust in AI-Assisted Decision-Makingcited by 67
- 2022Human-AI Collaboration via Conditional Delegation: A Case Study of Content Moderationcited by 66
- 2022Learning to Defer to Multiple Experts: Consistent Surrogate Losses, Confidence Calibration, and Conformal Ensemblescited by 59
38 more
- 2022Sample Efficient Learning of Predictors that Complement Humanscited by 46
- 2021Combining Human Predictions with Model Probabilities via Confusion Matrices and Calibrationcited by 40
- 2022Forming Effective Human-AI Teams: Building Machine Learning Models that Complement the Capabilities of Multiple Expertscited by 40
- 2023Human Uncertainty in Concept-Based AI Systemscited by 39
- 2023Principled Approaches for Learning to Defer with Multiple Expertscited by 38
- 2024Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Makingcited by 38
- 2023Predictor-Rejector Multi-Class Abstention: Theoretical Analysis and Algorithmscited by 36
- 2024Complementarity in Human-AI Collaboration: Concept, Sources, and Evidencecited by 35
- 2022On the Utility of Prediction Sets in Human-AI Teamscited by 34
- 2021Role of Human-AI Interaction in Selective Predictioncited by 33
- 2022Advancing Human-AI Complementarity: The Impact of User Expertise and Algorithmic Tuning on Joint Decision Makingcited by 33
- 2022Who Goes First? Influences of Human-AI Workflow on Decision Making in Clinical Imagingcited by 32
- 2023Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfactioncited by 32
- 2023Theoretically Grounded Loss Functions and Algorithms for Score-Based Multi-Class Abstentioncited by 32
- 2021How AI Developers Overcome Communication Challenges in a Multidisciplinary Team: A Case Studycited by 29
- 2021Teaching Humans When To Defer to a Classifier via Exemplarscited by 29
- 2022Uncalibrated Models Can Improve Human-AI Collaborationcited by 26
- 2024Learning to Defer to a Population: A Meta-Learning Approachcited by 26
- 2024Realizable H-Consistent and Bayes-Consistent Loss Functions for Learning to Defercited by 26
- 2023Ground(less) Truth: A Causal Framework for Proxy Labels in Human-Algorithm Decision-Makingcited by 25
- 2023Learning to Defer with Limited Expert Predictionscited by 25
- 2024Towards Human-AI Complementarity with Prediction Setscited by 25
- 2023The Neuro-Symbolic Inverse Planning Engine (NIPE): Modeling Probabilistic Social Inferences from Linguistic Inputscited by 23
- 2022A Taxonomy of Human and ML Strengths in Decision-Making to Investigate Human-ML Complementaritycited by 22
- 2021How Much Automation Does a Data Scientist Want?cited by 20
- 2021Preferential Mixture-of-Experts: Interpretable Models that Rely on Human Expertise as much as Possiblecited by 19
- 2021Designing for human-AI complementarity in K-12 educationcited by 19
- 2022Toward Supporting Perceptual Complementarity in Human-AI Collaboration via Reflection on Unobservablescited by 19
- 2022Learning When to Advise Human Decision Makerscited by 18
- 2021Leveraging Expert Consistency to Improve Algorithmic Decision Supportcited by 17
- 2022Human-AI Collaboration in Decision-Making: Beyond Learning to Defercited by 16
- 2025Mastering Multiple-Expert Routing: Realizable H-Consistency and Strong Guarantees for Learning to Defercited by 16
- 2021Reinforcement Learning Under Algorithmic Triagecited by 15
- 2023Learning Personalized Decision Support Policiescited by 13
- 2024Human Expertise in Algorithmic Predictioncited by 13
- 2025Budgeted Multiple-Expert Deferralcited by 11
- 2021Learning-to-defer for sequential medical decision-making under uncertaintycited by 10
- 2021Improving Learning-to-Defer Algorithms Through Fine-Tuningcited by 10
50 most cited of 123 All 123 (JSON)
- 2026Should I stay or should I show? Learning to selectively disclose information30 Sep 2026
- 2026Risk Is Not Review Value: Wrong-Answer Exposure Under Bounded Review Budgets7 Sep 2026
- 2026Characterizing Rhetorical Misalignment in Decision-Making with Language Models24 Jul 2026
- 2026Position: We Need Practical AI Alignment Methods to Mirror Human Reasoning20 Jul 2026
- 2026Provably Optimal Learning Algorithms for Assistance Games9 Jul 2026
- 2026Robust Human-AI Complementarity under Uncertainty7 Jul 2026
- 2026Strategic Decision Support for AI Agents10 Jun 2026
- 2026Human-AI Teaming Through the Lens of Calibration9 Jun 2026
- 2026AI, Take the Wheel: What Drives Delegation and Trust in Human-Computer Cooperative Question Answering?27 May 2026
- 2026The Impact of AI Usage and Informativeness on Skill Development in Logical Reasoning20 May 2026
- 2026Optimized Deferral for Imbalanced Settings30 Apr 2026
- 2026Resume-ing Control: (Mis)Perceptions of Agency Around GenAI Use in Recruiting Workflows29 Apr 2026
38 more
- 2026People-Centred Medical Image Analysis via Fairness-Aware Human-AI Cooperation28 Apr 2026
- 2026Calibrating conditional risk22 Apr 2026
- 2026CoGrid & the Multi-User Gymnasium: A Framework for Multi-Agent Experimentation16 Apr 2026
- 2026Toward Human-AI Complementarity Across Diverse Tasks13 Apr 2026
- 2026RuleEdit: Failure-Guided Human-AI Model Editing with Prospective Impact Preview12 Apr 2026
- 2026From Accuracy to Readiness: Metrics and Benchmarks for Human-AI Decision-Making19 Mar 2026
- 2026When Should Humans Step In? Optimal Human Dispatching in AI-Assisted Decisions14 Mar 2026
- 2026Align When They Want, Complement When They Need! Human-Centered Ensembles for Adaptive Human-AI Collaboration23 Feb 2026
- 2026ComplLLM: Fine-tuning LLMs to Discover Complementary Signals for Decision-making23 Feb 2026
- 2026Multi-Round Human-AI Collaboration with User-Specified Requirements19 Feb 2026
- 2026AI Agents for Inventory Control: Human-LLM-OR Complementarity13 Feb 2026
- 2026L2CU: Learning to Complement Unseen Users3 Jan 2026
- 2025AI & Human Co-Improvement for Safer Co-Superintelligence5 Dec 2025
- 2025Budgeted Multiple-Expert Deferral30 Oct 2025
- 2025Human-AI Collaborative Uncertainty Quantification27 Oct 2025
- 2025Learning To Defer To A Population With Limited Demonstrations22 Oct 2025
- 2025To Ask or Not to Ask: Learning to Require Human Feedback9 Oct 2025
- 2025Knowing What You Cannot Explain: Learning to Reject Low-Quality Explanations17 Jul 2025
- 2025MedGellan: LLM-Generated Medical Guidance to Support Physicians6 Jul 2025
- 2025Mastering Multiple-Expert Routing: Realizable H-Consistency and Strong Guarantees for Learning to Defer25 Jun 2025
- 2025DeCoDe: Defer-and-Complement Decision-Making via Decoupled Concept Bottleneck Models25 May 2025
- 2025Conformal Prediction and Human Decision Making12 Mar 2025
- 2025Explaining and Improving Information Complementarities in Multi-Agent Decision-making10 Feb 2025
- 2025How to Enable Effective Cooperation Between Humans and NLP Models: A Survey of Principles, Formalizations, and Beyond10 Jan 2025
- 2024HR-Bandit: Human-AI Collaborated Linear Recourse Bandit18 Oct 2024
- 2024Integrating Expert Judgment and Algorithmic Decision Making: An Indistinguishability Framework11 Oct 2024
- 2024Comparing Zealous and Restrained AI Recommendations in a Real-World Human-AI Collaboration Task6 Oct 2024
- 2024Rethinking Meta-Learning from a Learning Lens13 Sep 2024
- 2024Human-AI Collaborative Multi-modal Multi-rater Learning for Endometriosis Diagnosis3 Sep 2024
- 2024Realizable H-Consistent and Bayes-Consistent Loss Functions for Learning to Defer18 Jul 2024
- 2024Expert-aware uncertainty estimation for quality control of neural-based blood typing15 Jul 2024
- 2024Learning to Complement and to Defer to Multiple Users9 Jul 2024
- 2024On the Utility of Accounting for Human Beliefs about AI Intention in Human-AI Collaboration10 Jun 2024
- 2024Building Socially-Equitable Public Models4 Jun 2024
- 2024Towards Human-AI Complementarity with Prediction Sets27 May 2024
- 2024Selective Annotation via Data Allocation: These Data Should Be Triaged to Experts for Annotation Rather Than the Model20 May 2024
- 2024When combinations of humans and AI are useful: A systematic review and meta-analysis9 May 2024
- 2024Collaborative Intelligence in Sequential Experiments: A Human-in-the-Loop Framework for Drug Discovery7 May 2024
50 newest of 123 All 123 (JSON)
- 2025To Ask or Not to Ask: Learning to Require Human Feedbackcited by 4
- 2025To Ask or Not to Ask: Learning to Require Human Feedback9 Oct 2025
- 2022CARD: Classification and Regression Diffusion Modelscited by 102
- 2022CARD: Classification and Regression Diffusion Models15 Jun 2022
- 2023Capabilities of GPT-4 on Medical Challenge Problemscited by 630
- 2021Learning Optimal Conformal Classifierscited by 108
- 2024When combinations of humans and AI are useful: A systematic review and meta-analysiscited by 100
- 2021Differentiable Learning Under Triagecited by 74
- 2021Towards Unbiased and Accurate Deferral to Multiple Expertscited by 71
- 2023Evaluating Language Models for Mathematics through Interactionscited by 69
- 2022Calibrated Learning to Defer with One-vs-All Classifierscited by 68
- 2023Who Should Predict? Exact Algorithms For Learning to Defer to Humanscited by 68
- 2023Who Should I Trust: AI or Myself? Leveraging Human and AI Correctness Likelihood to Promote Appropriate Trust in AI-Assisted Decision-Makingcited by 67
- 2022Human-AI Collaboration via Conditional Delegation: A Case Study of Content Moderationcited by 66
- 2022Learning to Defer to Multiple Experts: Consistent Surrogate Losses, Confidence Calibration, and Conformal Ensemblescited by 59
- 2022Sample Efficient Learning of Predictors that Complement Humanscited by 46
12 most cited of 118 All 118 (JSON)
- 2026Should I stay or should I show? Learning to selectively disclose information30 Sep 2026
- 2026Risk Is Not Review Value: Wrong-Answer Exposure Under Bounded Review Budgets7 Sep 2026
- 2026Characterizing Rhetorical Misalignment in Decision-Making with Language Models24 Jul 2026
- 2026Position: We Need Practical AI Alignment Methods to Mirror Human Reasoning20 Jul 2026
- 2026Provably Optimal Learning Algorithms for Assistance Games9 Jul 2026
- 2026Robust Human-AI Complementarity under Uncertainty7 Jul 2026
- 2026Strategic Decision Support for AI Agents10 Jun 2026
- 2026Human-AI Teaming Through the Lens of Calibration9 Jun 2026
- 2026AI, Take the Wheel: What Drives Delegation and Trust in Human-Computer Cooperative Question Answering?27 May 2026
- 2026Optimized Deferral for Imbalanced Settings30 Apr 2026
- 2026Resume-ing Control: (Mis)Perceptions of Agency Around GenAI Use in Recruiting Workflows29 Apr 2026
- 2026People-Centred Medical Image Analysis via Fairness-Aware Human-AI Cooperation28 Apr 2026
12 newest of 118 All 118 (JSON)