Explaining and Improving Information Complementarities in Multi-Agent Decision-making
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Abstract (arXiv)
Multiple agents are increasingly combined to make decisions with the expectation of achieving complementary performance, where the decisions they make together outperform those made individually. However, knowing how to improve the performance of collaborating agents requires knowing what information and strategies each agent employs. With a focus on human-AI pairings, we contribute a decision-theoretic framework for characterizing the value of information. By defining complementary information, our approach identifies opportunities for agents to better exploit available information in AI-assisted decision workflows. We present a novel explanation technique (ILIV-SHAP) that adapts SHAP explanations to highlight human-complementing information. We validate the effectiveness of our framework and ILIV-SHAP through a study of human-AI decision-making, and demonstrate the framework on examples from chest X-ray diagnosis and deepfake detection. We find that presenting ILIV-SHAP with AI predictions leads to reliably greater reductions in error over non-AI assisted decisions more than vanilla SHAP.
Key facts. Cited by 6 papers in the map (data through 7 Oct 2026). Builds on 43 of its 83 references that are in the map. First posted on arXiv 10 Feb 2025.
Builds on
43 of 83 references.
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31 more
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