mlsanityData to 7 Oct 2026

Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction

arXiv 2303.09224 ↗First posted 16 Mar 2023cs.HC cs.AIcited by 32

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Abstract (arXiv)

Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with synthetically generated or context-independent human predictions, delegation can help improve the performance of human-AI teams -- compared to humans or the AI model completing the task alone. However, so far, it remains unclear how humans perform and how they perceive the task when they are aware that an AI model delegated task instances to them. In an experimental study with 196 participants, we show that task performance and task satisfaction improve through AI delegation, regardless of whether humans are aware of the delegation. Additionally, we identify humans' increased levels of self-efficacy as the underlying mechanism for these improvements in performance and satisfaction. Our findings provide initial evidence that allowing AI models to take over more management responsibilities can be an effective form of human-AI collaboration in workplaces.

Key facts. Cited by 32 papers in the map (data through 7 Oct 2026). Builds on 30 of its 81 references that are in the map. First posted on arXiv 16 Mar 2023.

Builds on

30 of 81 references.

References · 30

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18 more
  1. 2019The Algorithmic Automation Problem: Prediction, Triage, and Human Effortcited by 101
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  4. 2021Differentiable Learning Under Triagecited by 74
  5. 2021Towards Unbiased and Accurate Deferral to Multiple Expertscited by 71
  6. 2022Human-AI Collaboration via Conditional Delegation: A Case Study of Content Moderationcited by 66
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  16. 2021Increasing the Speed and Accuracy of Data LabelingThrough an AI Assisted Interfacecited by 21
  17. 2022On the Effect of Information Asymmetry in Human-AI Teamscited by 17
  18. 2022Human-AI Collaboration in Decision-Making: Beyond Learning to Defercited by 16

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Cited by year (2026 to 7 Oct)

Citing papers per year: 2023: 3; 2024: 13; 2025: 9; 2026: 7.

32 papers.

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  1. 2025Plan-Then-Execute: An Empirical Study of User Trust and Team Performance When Using LLM Agents As A Daily Assistantcited by 54
  2. 2023In Search of Verifiability: Explanations Rarely Enable Complementary Performance in AI-Advised Decision Makingcited by 50
  3. 2025Training Proactive and Personalized LLM Agentscited by 42
  4. 2024AI-Augmented Predictions: LLM Assistants Improve Human Forecasting Accuracycited by 21
  5. 2023Human-AI collaboration is not very collaborative yet: A taxonomy of interaction patterns in AI-assisted decision making from a systematic reviewcited by 18
  6. 2026Intelligent AI Delegationcited by 16
  7. 2024Position: Towards Bidirectional Human-AI Alignmentcited by 15
  8. 2024Interactive Speculative Planning: Enhance Agent Efficiency through Co-design of System and User Interfacecited by 15
  9. 2023Learning Personalized Decision Support Policiescited by 13
  10. 2024A Causal Framework for Evaluating Deferring Systemscited by 13
  11. 2024CREW: Facilitating Human-AI Teaming Researchcited by 11
  12. 2025CentaurEval: Benchmarking Human-in-the-Loop Value in Agentic Codingcited by 11
20 more
  1. 2024Don't be Fooled: The Misinformation Effect of Explanations in Human-AI Collaborationcited by 8
  2. 2024AI, Meet Human: Learning Paradigms for Hybrid Decision Making Systemscited by 7
  3. 2024A Survey on Human-AI Collaboration with Large Foundation Modelscited by 7
  4. 2024Human Delegation Behavior in Human-AI Collaboration: The Effect of Contextual Informationcited by 5
  5. 2024Beyond Recommender: An Exploratory Study of the Effects of Different AI Roles in AI-Assisted Decision Makingcited by 5
  6. 2024Measuring Human Contribution in AI-Assisted Content Generationcited by 5
  7. 2025Towards Uncertainty Aware Task Delegation and Human-AI Collaborative Decision-Makingcited by 4
  8. 2026Social physics in the age of artificial intelligencecited by 4
  9. 2024Beyond Recommendations: From Backward to Forward AI Support of Pilots' Decision-Making Processcited by 3
  10. 2025Human-AI Complementarity: A Goal for Amplified Oversightcited by 3
  11. 2025Adaptive Human-Agent Teaming: A Review of Empirical Studies from the Process Dynamics Perspectivecited by 1
  12. 2025Understanding Critical Thinking in Generative Artificial Intelligence Use: Development, Validation, and Correlates of the Critical Thinking in AI Use Scalecited by 1
  13. 2026Choose Your Agent: Tradeoffs in Adopting AI Advisors, Coaches, and Delegates in Multi-Party Negotiationcited by 1
  14. 2026Delegation and Verification Under AIcited by 1
  15. 2024Trust Your Gut: Comparing Human and Machine Inference from Noisy Visualizationscited by 0
  16. 2025Person-AI Bidirectional Fit - A Proof-Of-Concept Case Study Of Augmented Human-Ai Symbiosis In Management Decision-Making Processcited by 0
  17. 2025Words to Describe What I'm Feeling: Exploring the Potential of AI Agents for High Subjectivity Decisions in Advance Care Planningcited by 0
  18. 2026AI in the Workplace: The Impact of AI on Perceived Job Decency and Meaningfulnesscited by 0
  19. 2026The New Social Image: How AI Competency and AI Proactivity Influence Self- and Peer-Perceptions in the Workplacecited by 0
  20. 2026Should I stay or should I show? Learning to selectively disclose informationcited by 0