Improving alignment of dialogue agents via targeted human judgements
On the map: LLM agents and tool use → General LLM agent frameworks and benchmarks
also in 1 more
Abstract (arXiv)
We present Sparrow, an information-seeking dialogue agent trained to be more helpful, correct, and harmless compared to prompted language model baselines. We use reinforcement learning from human feedback to train our models with two new additions to help human raters judge agent behaviour. First, to make our agent more helpful and harmless, we break down the requirements for good dialogue into natural language rules the agent should follow, and ask raters about each rule separately. We demonstrate that this breakdown enables us to collect more targeted human judgements of agent behaviour and allows for more efficient rule-conditional reward models. Second, our agent provides evidence from sources supporting factual claims when collecting preference judgements over model statements. For factual questions, evidence provided by Sparrow supports the sampled response 78% of the time. Sparrow is preferred more often than baselines while being more resilient to adversarial probing by humans, violating our rules only 8% of the time when probed. Finally, we conduct extensive analyses showing that though our model learns to follow our rules it can exhibit distributional biases.
Key facts. Cited by 527 papers in the map (data through 7 Oct 2026). Placed in General LLM agent frameworks and benchmarks, one of 16 directions in LLM agents and tool use. Builds on 69 of its 106 references that are in the map. First posted on arXiv 28 Sep 2022.
Builds on
69 of 106 references.
References · 69
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Citing papers per year: 2022: 15; 2023: 197; 2024: 176; 2025: 100; 2026: 39.
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