Appropriate Reliance on AI Advice: Conceptualization and the Effect of Explanations
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Abstract (arXiv)
AI advice is becoming increasingly popular, e.g., in investment and medical treatment decisions. As this advice is typically imperfect, decision-makers have to exert discretion as to whether actually follow that advice: they have to "appropriately" rely on correct and turn down incorrect advice. However, current research on appropriate reliance still lacks a common definition as well as an operational measurement concept. Additionally, no in-depth behavioral experiments have been conducted that help understand the factors influencing this behavior. In this paper, we propose Appropriateness of Reliance (AoR) as an underlying, quantifiable two-dimensional measurement concept. We develop a research model that analyzes the effect of providing explanations for AI advice. In an experiment with 200 participants, we demonstrate how these explanations influence the AoR, and, thus, the effectiveness of AI advice. Our work contributes fundamental concepts for the analysis of reliance behavior and the purposeful design of AI advisors.
Key facts. Cited by 83 papers in the map (data through 14 Oct 2026). Builds on 27 of its 79 references that are in the map. First posted on arXiv 4 Feb 2023.
Builds on
27 of 79 references.
References · 27
- 2017A Unified Approach to Interpreting Model Predictionscited by 6,555
- 2020Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performancecited by 399
- 2018Consistent Individualized Feature Attribution for Tree Ensemblescited by 285
- 2020Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Makingcited by 281
- 2018Manipulating and Measuring Model Interpretabilitycited by 256
- 2016Model-Agnostic Interpretability of Machine Learningcited by 219
- 2020Formalizing Trust in Artificial Intelligence: Prerequisites, Causes and Goals of Human Trust in AIcited by 167
- 2018On Human Predictions with Explanations and Predictions of Machine Learning Models: A Case Study on Deception Detectioncited by 159
- 2021To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-makingcited by 118
- 2020"Why is 'Chicago' deceptive?" Towards Building Model-Driven Tutorials for Humanscited by 86
- 2021Towards a Science of Human-AI Decision Making: A Survey of Empirical Studiescited by 86
- 2022Human-AI Collaboration via Conditional Delegation: A Case Study of Content Moderationcited by 67
15 more
- 2018Do Explanations make VQA Models more Predictable to a Human?cited by 52
- 2020Does Explainable Artificial Intelligence Improve Human Decision-Making?cited by 49
- 2022Forming Effective Human-AI Teams: Building Machine Learning Models that Complement the Capabilities of Multiple Expertscited by 40
- 2022Visual correspondence-based explanations improve AI robustness and human-AI team accuracycited by 39
- 2022Should I Follow AI-based Advice? Measuring Appropriate Reliance in Human-AI Decision-Makingcited by 28
- 2022Explanations, Fairness, and Appropriate Reliance in Human-AI Decision-Makingcited by 25
- 2020Explainable AI for Interpretable Credit Scoringcited by 18
- 2022On the Influence of Explainable AI on Automation Biascited by 18
- 2020Human Evaluation of Spoken vs. Visual Explanations for Open-Domain QAcited by 17
- 2022On the Effect of Information Asymmetry in Human-AI Teamscited by 17
- 2020Do you comply with AI? -- Personalized explanations of learning algorithms and their impact on employees' compliance behaviorcited by 11
- 2022Trust and Reliance in XAI -- Distinguishing Between Attitudinal and Behavioral Measurescited by 10
- 2022An Empirical Evaluation of Predicted Outcomes as Explanations in Human-AI Decision-Makingcited by 7
- 2019Explaining Explanations to Societycited by 6
- 2022Training Novices: The Role of Human-AI Collaboration and Knowledge Transfercited by 6
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Citing papers per year: 2023: 9; 2024: 15; 2025: 23; 2026: 36.
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- 2026Available but Unclaimed: An Empirical Study of Human-AI Synergy15 Sep 2026
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