Available but Unclaimed: An Empirical Study of Human-AI Synergy
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Abstract (arXiv)
People increasingly reason with large language models (LLMs), yet complementary capabilities do not guarantee outperforming both components. In a between-subjects study, participants (N=535) solved a 40-item battery of matrix reasoning, mental rotation, syllogisms, and letter-string analogies, unaided or with GPT-5.6-Luna, Claude Opus 4.8, Gemini 3.6 Flash, or Kimi K3. Each assisted trial required consultation with the model. Each model answered every item alone 100 times under matched elicitation. The assisted-unaided accuracy difference increased with item-level LLM competence. Deference varied across tasks and increased with competence within tasks. Post-advice confidence distinguished correct from incorrect answers less strongly than unaided confidence. In a reference comparison, about half the increase in LLM accuracy carried through to assisted accuracy. How much of that accuracy gain reached participants differed across the models. These findings motivate evaluating LLMs in interaction with humans and designing support for selective deference that preserves independent reasoning.
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References · 20
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- 2024Relying on the Unreliable: The Impact of Language Models' Reluctance to Express Uncertaintycited by 106
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- 2024Does Spatial Cognition Emerge in Frontier Models?cited by 66
- 2024Complementarity in Human-AI Collaboration: Concept, Sources, and Evidencecited by 35
8 more
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- 2024Exploring Reasoning Biases in Large Language Models Through Syllogism: Insights from the NeuBAROCO Datasetcited by 14
- 2024Take It, Leave It, or Fix It: Measuring Productivity and Trust in Human-AI Collaborationcited by 13
- 2024Performance and Metacognition Disconnect when Reasoning in Human-AI Interactioncited by 11
- 2024People over trust AI-generated medical responses and view them to be as valid as doctors, despite low accuracycited by 7
- 2026Algorithmic Monocultures in Hiringcited by 2
- 2026CentaurBench: Benchmarking LLM Capabilities on Augmenting vs. Automating Real-World Work Taskscited by 1
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