Don't be Fooled: The Misinformation Effect of Explanations in Human-AI Collaboration
Not on the map. Why?
Abstract (arXiv)
Across various applications, humans increasingly use black-box artificial intelligence (AI) systems without insight into these systems' reasoning. To counter this opacity, explainable AI (XAI) methods promise enhanced transparency and interpretability. While recent studies have explored how XAI affects human-AI collaboration, few have examined the potential pitfalls caused by incorrect explanations. The implications for humans can be far-reaching but have not been explored extensively. To investigate this, we ran a study (n=160) on AI-assisted decision-making in which humans were supported by XAI. Our findings reveal a misinformation effect when incorrect explanations accompany correct AI advice with implications post-collaboration. This effect causes humans to infer flawed reasoning strategies, hindering task execution and demonstrating impaired procedural knowledge. Additionally, incorrect explanations compromise human-AI team-performance during collaboration. With our work, we contribute to HCI by providing empirical evidence for the negative consequences of incorrect explanations on humans post-collaboration and outlining guidelines for designers of AI.
Key facts. Cited by 8 papers in the map (data through 7 Oct 2026). Builds on 59 of its 145 references that are in the map. First posted on arXiv 19 Sep 2024.
Builds on
59 of 145 references.
References · 59
- 2017A Unified Approach to Interpreting Model Predictionscited by 6,488
- 2016"Why Should I Trust You?": Explaining the Predictions of Any Classifiercited by 5,040
- 2021On the Opportunities and Risks of Foundation Modelscited by 3,961
- 2019Explainable Artificial Intelligence (XAI): Concepts, Taxonomies, Opportunities and Challenges toward Responsible AIcited by 1,543
- 2017Explanation in Artificial Intelligence: Insights from the Social Sciencescited by 1,201
- 2017Counterfactual Explanations without Opening the Black Box: Automated Decisions and the GDPRcited by 1,086
- 2020Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performancecited by 396
- 2021Interpretable Machine Learning: Fundamental Principles and 10 Grand Challengescited by 364
- 2024Humans or LLMs as the Judge? A Study on Judgement Biasescited by 314
- 2019Counterfactual Visual Explanationscited by 312
- 2020Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Makingcited by 281
- 2022Grounded Copilot: How Programmers Interact with Code-Generating Modelscited by 216
38 more
- 2020Evaluating Explainable AI: Which Algorithmic Explanations Help Users Predict Model Behavior?cited by 189
- 2020Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthycited by 182
- 2018On Human Predictions with Explanations and Predictions of Machine Learning Models: A Case Study on Deception Detectioncited by 159
- 2022GitHub Copilot AI pair programmer: Asset or Liability?cited by 150
- 2017Fairness in Machine Learning: Lessons from Political Philosophycited by 148
- 2020Making deep neural networks right for the right scientific reasons by interacting with their explanationscited by 141
- 2021Expanding Explainability: Towards Social Transparency in AI systemscited by 124
- 2023Generative AIcited by 119
- 2021To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-makingcited by 118
- 2019"How do I fool you?": Manipulating User Trust via Misleading Black Box Explanationscited by 111
- 2022Explanations Can Reduce Overreliance on AI Systems During Decision-Makingcited by 111
- 2024Rethinking Interpretability in the Era of Large Language Modelscited by 110
- 2024Are self-explanations from Large Language Models faithful?cited by 101
- 2019Automated Rationale Generation: A Technique for Explainable AI and its Effects on Human Perceptionscited by 81
- 2023Appropriate Reliance on AI Advice: Conceptualization and the Effect of Explanationscited by 80
- 2023Understanding the Role of Human Intuition on Reliance in Human-AI Decision-Making with Explanationscited by 73
- 2022"Help Me Help the AI": Understanding How Explainability Can Support Human-AI Interactioncited by 63
- 2020Does Explainable Artificial Intelligence Improve Human Decision-Making?cited by 49
- 2019How model accuracy and explanation fidelity influence user trustcited by 44
- 2017Rationalization: A Neural Machine Translation Approach to Generating Natural Language Explanationscited by 37
- 2018Generating Counterfactual Explanations with Natural Languagecited by 37
- 2021Explainability Pitfalls: Beyond Dark Patterns in Explainable AIcited by 36
- 2024Complementarity in Human-AI Collaboration: Concept, Sources, and Evidencecited by 35
- 2022Advancing Human-AI Complementarity: The Impact of User Expertise and Algorithmic Tuning on Joint Decision Makingcited by 33
- 2023Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfactioncited by 32
- 2024On the Quest for Effectiveness in Human Oversight: Interdisciplinary Perspectivescited by 28
- 2022Explanations, Fairness, and Appropriate Reliance in Human-AI Decision-Makingcited by 25
- 2023The Impact of Imperfect XAI on Human-AI Decision-Makingcited by 21
- 2023Effective Human-AI Teams via Learned Natural Language Rules and Onboardingcited by 20
- 2024LLMs for XAI: Future Directions for Explaining Explanationscited by 19
- 2022On the Influence of Explainable AI on Automation Biascited by 18
- 2024ChatGPT Rates Natural Language Explanation Quality Like Humans: But on Which Scales?cited by 17
- 2024Leveraging Large Language Models for Relevance Judgments in Legal Case Retrievalcited by 16
- 2023Impact Of Explainable AI On Cognitive Load: Insights From An Empirical Studycited by 15
- 2020The Clever Hans Effect in Anomaly Detectioncited by 13
- 2022Trust in Human-AI Interaction: Scoping Out Models, Measures, and Methodscited by 13
- 2024Explainable AI improves task performance in human-AI collaborationcited by 11
- 2021Interpretable Machine Learning: Moving From Mythos to Diagnosticscited by 9
50 most cited of 59 All 59 (JSON)
Built on by
Citing papers per year: 2025: 4; 2026: 4.
8 papers.
- 2025Towards Human-Understandable Multi-Dimensional Concept Discoverycited by 4
- 2025Bias in the Loop: How Humans Evaluate AI-Generated Suggestionscited by 4
- 2025From Consumption to Collaboration: Measuring Interaction Patterns to Augment Human Cognition in Open-Ended Taskscited by 3
- 2026Cognitive Agency Surrender: Defending Epistemic Sovereignty via Scaffolded AI Frictioncited by 2
- 2026Comparables XAI: Faithful Example-based AI Explanations with Counterfactual Trace Adjustmentscited by 1
- 2025Development of Mental Models in Human-AI Collaboration: A Conceptual Frameworkcited by 0
- 2026Does Explanation Correctness Matter? Linking Computational XAI Evaluation to Human Understandingcited by 0
- 2026Supporting Calibrated Reliance in Human-AI Collaboration: Different Strategies for Different Taskscited by 0
- 2026Does Explanation Correctness Matter? Linking Computational XAI Evaluation to Human Understanding26 Mar 2026
- 2026Cognitive Agency Surrender: Defending Epistemic Sovereignty via Scaffolded AI Friction23 Mar 2026
- 2026Comparables XAI: Faithful Example-based AI Explanations with Counterfactual Trace Adjustments14 Feb 2026
- 2026Supporting Calibrated Reliance in Human-AI Collaboration: Different Strategies for Different Tasks31 Jan 2026
- 2025Development of Mental Models in Human-AI Collaboration: A Conceptual Framework9 Oct 2025
- 2025Bias in the Loop: How Humans Evaluate AI-Generated Suggestions10 Sep 2025
- 2025From Consumption to Collaboration: Measuring Interaction Patterns to Augment Human Cognition in Open-Ended Tasks3 Apr 2025
- 2025Towards Human-Understandable Multi-Dimensional Concept Discovery24 Mar 2025