Chatbot Arena: An Open Platform for Evaluating LLMs by Human Preference
On the map: LLM alignment / RLHF / preference optimisation → Human values and AI feedback alignment
Abstract (arXiv)
Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform for evaluating LLMs based on human preferences. Our methodology employs a pairwise comparison approach and leverages input from a diverse user base through crowdsourcing. The platform has been operational for several months, amassing over 240K votes. This paper describes the platform, analyzes the data we have collected so far, and explains the tried-and-true statistical methods we are using for efficient and accurate evaluation and ranking of models. We confirm that the crowdsourced questions are sufficiently diverse and discriminating and that the crowdsourced human votes are in good agreement with those of expert raters. These analyses collectively establish a robust foundation for the credibility of Chatbot Arena. Because of its unique value and openness, Chatbot Arena has emerged as one of the most referenced LLM leaderboards, widely cited by leading LLM developers and companies. Our demo is publicly available at urlhttps://chat.lmsys.org.
Key facts. Cited by 1,151 papers in the map (data through 7 Oct 2026). Placed in Human values and AI feedback alignment, one of 10 directions in LLM alignment / RLHF / preference optimisation. Builds on 25 of its 71 references that are in the map. First posted on arXiv 7 Mar 2024.
Builds on
25 of 71 references.
References · 25
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- 2021The Perils of Using Mechanical Turk to Evaluate Open-Ended Text Generationcited by 96
- 2023Competition-Level Problems are Effective LLM Evaluatorscited by 25
- 2020Online Active Model Selection for Pre-trained Classifierscited by 19
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Citing papers per year: 2024: 270; 2025: 479; 2026: 402.
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