ToxicChat: Unveiling Hidden Challenges of Toxicity Detection in Real-World User-AI Conversation
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Cited by 107 in LLM safety and security, but placed by its own abstract, which didn’t fit.
Abstract (arXiv)
Despite remarkable advances that large language models have achieved in chatbots, maintaining a non-toxic user-AI interactive environment has become increasingly critical nowadays. However, previous efforts in toxicity detection have been mostly based on benchmarks derived from social media content, leaving the unique challenges inherent to real-world user-AI interactions insufficiently explored. In this work, we introduce ToxicChat, a novel benchmark based on real user queries from an open-source chatbot. This benchmark contains the rich, nuanced phenomena that can be tricky for current toxicity detection models to identify, revealing a significant domain difference compared to social media content. Our systematic evaluation of models trained on existing toxicity datasets has shown their shortcomings when applied to this unique domain of ToxicChat. Our work illuminates the potentially overlooked challenges of toxicity detection in real-world user-AI conversations. In the future, ToxicChat can be a valuable resource to drive further advancements toward building a safe and healthy environment for user-AI interactions.
Key facts. Cited by 231 papers in the map (data through 14 Oct 2026). Builds on 11 of its 26 references that are in the map. First posted on arXiv 26 Oct 2023.
Builds on
11 of 26 references.
References · 11
- 2023LLaMA: Open and Efficient Foundation Language Modelscited by 14,132
- 2023Judging LLM-as-a-Judge with MT-Bench and Chatbot Arenacited by 8,626
- 2020RealToxicityPrompts: Evaluating Neural Toxic Degeneration in Language Modelscited by 1,255
- 2016FastText.zip: Compressing text classification modelscited by 335
- 2019SemEval-2019 Task 6: Identifying and Categorizing Offensive Language in Social Media (OffensEval)cited by 207
- 2020HateBERT: Retraining BERT for Abusive Language Detection in Englishcited by 207
- 2020Toxicity Detection: Does Context Really Matter?cited by 93
- 2021ConvAbuse: Data, Analysis, and Benchmarks for Nuanced Abuse Detection in Conversational AIcited by 46
- 2021Measuring and Improving Model-Moderator Collaboration using Uncertainty Estimationcited by 18
- 2019A Crowd-based Evaluation of Abuse Response Strategies in Conversational Agentscited by 12
- 2020Detect All Abuse! Toward Universal Abusive Language Detection Modelscited by 12
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Citing papers per year: 2023: 2; 2024: 60; 2025: 74; 2026: 95.
231 papers.
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