Design Principles for Generative AI Applications
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Abstract (arXiv)
Generative AI applications present unique design challenges. As generative AI technologies are increasingly being incorporated into mainstream applications, there is an urgent need for guidance on how to design user experiences that foster effective and safe use. We present six principles for the design of generative AI applications that address unique characteristics of generative AI UX and offer new interpretations and extensions of known issues in the design of AI applications. Each principle is coupled with a set of design strategies for implementing that principle via UX capabilities or through the design process. The principles and strategies were developed through an iterative process involving literature review, feedback from design practitioners, validation against real-world generative AI applications, and incorporation into the design process of two generative AI applications. We anticipate the principles to usefully inform the design of generative AI applications by driving actionable design recommendations.
Key facts. Cited by 57 papers in the map (data through 7 Oct 2026). Builds on 50 of its 192 references that are in the map. First posted on arXiv 25 Jan 2024.
Builds on
50 of 192 references.
References · 50
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- 2022Beyond the Imitation Game: Quantifying and extrapolating the capabilities of language modelscited by 1,970
- 2020GShard: Scaling Giant Models with Conditional Computation and Automatic Shardingcited by 1,601
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- 2023BeaverTails: Towards Improved Safety Alignment of LLM via a Human-Preference Datasetcited by 828
- 2023A Prompt Pattern Catalog to Enhance Prompt Engineering with ChatGPTcited by 612
- 2019Mitigating Gender Bias in Natural Language Processing: Literature Reviewcited by 287
- 2020Questioning the AI: Informing Design Practices for Explainable AI User Experiencescited by 251
- 2023Stable Bias: Analyzing Societal Representations in Diffusion Modelscited by 225
- 2021Design Guidelines for Prompt Engineering Text-to-Image Generative Modelscited by 216
- 2022On Second Thought, Let's Not Think Step by Step! Bias and Toxicity in Zero-Shot Reasoningcited by 191
- 2020Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthycited by 182
- 2019The Ethics of AI Ethics -- An Evaluation of Guidelinescited by 129
- 2021Expanding Explainability: Towards Social Transparency in AI systemscited by 124
- 2021To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-makingcited by 118
- 2023The Programmer's Assistant: Conversational Interaction with a Large Language Model for Software Developmentcited by 95
- 2023CodeHelp: Using Large Language Models with Guardrails for Scalable Support in Programming Classescited by 71
- 2023The effectiveness of MAE pre-pretraining for billion-scale pretrainingcited by 68
- 2023Parameter-Efficient Fine-Tuning Design Spacescited by 67
- 2023Typology of Risks of Generative Text-to-Image Modelscited by 55
- 2023Uncurated Image-Text Datasets: Shedding Light on Demographic Biascited by 51
- 2023Nationality Bias in Text Generationcited by 50
- 2022How Different Groups Prioritize Ethical Values for Responsible AIcited by 49
- 2022Investigating Explainability of Generative AI for Code through Scenario-based Designcited by 47
- 2021Perfection Not Required? Human-AI Partnerships in Code Translationcited by 42
- 2022Exploring How Machine Learning Practitioners (Try To) Use Fairness Toolkitscited by 33
- 2023From Text to MITRE Techniques: Exploring the Malicious Use of Large Language Models for Generating Cyber Attack Payloadscited by 31
- 2021Copyright in Generative Deep Learningcited by 29
- 2023Investigating How Practitioners Use Human-AI Guidelines: A Case Study on the People + AI Guidebookcited by 21
- 2023Designing Participatory AI: Creative Professionals' Worries and Expectations about Generative AIcited by 20
- 2023How Generative AI models such as ChatGPT can be (Mis)Used in SPC Practice, Education, and Research? An Exploratory Studycited by 16
- 2023Exploring Challenges and Opportunities to Support Designers in Learning to Co-create with AI-based Manufacturing Design Toolscited by 16
- 2022Better Together? An Evaluation of AI-Supported Code Translationcited by 15
- 2019In AI We Trust? Factors That Influence Trustworthiness of AI-infused Decision-Making Processescited by 13
- 2020A Comparative Analysis of Industry Human-AI Interaction Guidelinescited by 9
- 2023Capturing Humans' Mental Models of AI: An Item Response Theory Approachcited by 8
- 2023LMCanvas: Object-Oriented Interaction to Personalize Large Language Model-Powered Writing Environmentscited by 6
- 2023How Do UX Practitioners Communicate AI as a Design Material? Artifacts, Conceptions, and Propositionscited by 6
- 2020Business (mis)Use Cases of Generative AIcited by 5
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Citing papers per year: 2024: 13; 2025: 28; 2026: 16.
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- 2026Mapping the Design Space of User Experience for Computer Use Agentscited by 7
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- 2025Let's Get You Hired: A Job Seeker's Perspective on Multi-Agent Recruitment Systems for Explaining Hiring Decisionscited by 2
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- 2026"So There's a Catch-22 Here": How Early Adopters Who Build Multi-Agent LLM Systems Conceptualize Transparencycited by 0
- 2026Human-AI Coordination Zones: A Framework for Designing Human-in-the-Loop Experiences with Agentic AIcited by 0
- 2026"So There's a Catch-22 Here": How Early Adopters Who Build Multi-Agent LLM Systems Conceptualize Transparency6 Jun 2026
- 2026Augmenting Interface Usability Heuristics for Reliable Computer-Use Agents4 May 2026
- 2026Human-AI Coordination Zones: A Framework for Designing Human-in-the-Loop Experiences with Agentic AI1 May 2026
- 2026Mapping the Design Space of User Experience for Computer Use Agents7 Feb 2026
- 2026Agentic Design Patterns: A System-Theoretic Framework27 Jan 2026
- 2025When Should Users Check? Modeling Confirmation Frequency in Multi-Step Agentic AI Tasks6 Oct 2025
- 2025Understanding User Experiences of Computer Use Agents: Design Space and Opportunities for Building Agent UX Prototypes6 Oct 2025
- 2025LLM Agent Meets Agentic AI: Can LLM Agents Simulate Customers to Evaluate Agentic-AI-based Shopping Assistants?25 Sep 2025
- 2025Let's Get You Hired: A Job Seeker's Perspective on Multi-Agent Recruitment Systems for Explaining Hiring Decisions22 May 2025
- 2025CAIM: Development and Evaluation of a Cognitive AI Memory Framework for Long-Term Interaction with Intelligent Agents19 May 2025
- 2025GraphicBench: A Planning Benchmark for Graphic Design with Language Agents15 Apr 2025
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- 2024How Far Are We From AGI: Are LLMs All We Need?cited by 31
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- 2025AI Chatbots for Mental Health: Values and Harms from Lived Experiences of Depressioncited by 13
- 2024Establishing and Evaluating Trustworthy AI: Overview and Research Challengescited by 12
- 2025Generative AI in Knowledge Work: Design Implications for Data Navigation and Decision-Makingcited by 9
- 2025Measuring and mitigating overreliance to build human-compatible AIcited by 9
- 2025The Impact of Generative AI Coding Assistants on Developers Who Are Visually Impairedcited by 7
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- 2024TwIPS: A Large Language Model Powered Texting Application to Simplify Conversational Nuances for Autistic Userscited by 5
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- 2026Personalizing Personal Health Interfaces: Co-Design with Generative AI14 Sep 2026
- 2026Assessing the Applicability of Existing Design Recommendations to AI Companion Design: A Multi-Method Study13 Sep 2026
- 2026What Users Think of Generative AI: A Cross-Platform NLP Analysis of Trust and Friction in App Store Reviews20 Jul 2026
- 2026AI Adoption Across a Multinational Workforce: Sociotechnical Conditions for GenAI Acceptance in Human Resources16 Jun 2026
- 2026Beyond Descriptions: A Generative Scene2Audio Framework for Blind and Low-Vision Users to Experience Vista Landscapes28 Mar 2026
- 2026The Perfection Paradox: From Architect to Curator in AI-Assisted API Design12 Mar 2026
- 2026Industrialized Deception: The Collateral Effects of LLM-Generated Misinformation on Digital Ecosystems29 Jan 2026
- 2026From Prompts to Worlds: How Users Iterate, Explore, and Make Sense of AI-Generated 3D Environments24 Jan 2026
- 2026A Checklist for Trustworthy, Safe, and User-Friendly Mental Health Chatbots21 Jan 2026
- 2026Creating Disability Story Videos with Generative AI: Motivation, Expression, and Sharing18 Jan 2026
- 2025What Do You Mean? Exploring How Humans and AI Interact with Symbols and Meanings in Their Interactions6 Oct 2025
- 2025The AI Memory Gap: Users Misremember What They Created With AI or Without15 Sep 2025
12 newest of 43 All 43 (JSON)