What Do You Mean? Exploring How Humans and AI Interact with Symbols and Meanings in Their Interactions
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Abstract (arXiv)
Meaningful human-AI collaboration requires more than processing language; it demands a deeper understanding of symbols and their socially constructed meanings. While humans naturally interpret symbols through social interaction, AI systems often miss the dynamic interpretations that emerge in conversation. Drawing on Symbolic Interactionism theory, we conducted two studies to investigate how humans and AI co-construct symbols and their meanings. Findings provide empirical insights into how humans and conversational AI agents collaboratively shape meanings during interaction. We show how participants shift their initial definitions of meaning in response to the symbols and interpretations suggested by the conversational AI agents, especially when social context is introduced. We also observe how participants project their personal and social values into these interactions, refining meanings over time. These findings reveal that shared understanding does not emerge from mere agreement but from the bi-directional exchange and reinterpretation of symbols, suggesting new paradigms for human-AI interaction design.
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References · 13
- 2023Large Language Models are not Fair Evaluatorscited by 1,085
- 2018Conversational AI: The Science Behind the Alexa Prizecited by 63
- 2024Design Principles for Generative AI Applicationscited by 57
- 2021Symbols as a Lingua Franca for Bridging Human-AI Chasm for Explainable and Advisable AI Systemscited by 36
- 2025From Tokens to Thoughts: How LLMs and Humans Trade Compression for Meaningcited by 25
- 2022Mutual Theory of Mind for Human-AI Communicationcited by 15
- 2024Towards More Trustworthy and Interpretable LLMs for Code through Syntax-Grounded Explanationscited by 11
- 2020Human-Robot Interaction in a Shared Augmented Reality Workspacecited by 10
- 2021eXtended Artificial Intelligence: New Prospects of Human-AI Interaction Researchcited by 6
- 2023Designing Interfaces for Human-Computer Communication: An On-Going Collection of Considerationscited by 3
- 2023Emergence of Symbols in Neural Networks for Semantic Understanding and Communicationcited by 2
- 2023Cognitively Inspired Components for Social Conversational Agentscited by 1
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