Is ChatGPT a Good Sentiment Analyzer? A Preliminary Study
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Abstract (arXiv)
Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly interested in whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of opinions, sentiments, and emotions contained in the text. Specifically, we evaluate it in three settings, including standard evaluation, polarity shift evaluation and open-domain evaluation. We conduct an evaluation on 7 representative sentiment analysis tasks covering 17 benchmark datasets and compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on them. We also attempt several popular prompting techniques to elicit the ability further. Moreover, we conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.
Key facts. Cited by 96 papers in the map (data through 7 Oct 2026). Builds on 37 of its 76 references that are in the map. First posted on arXiv 10 Apr 2023.
Builds on
37 of 76 references.
References · 37
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