Experts, Errors, and Context: A Large-Scale Study of Human Evaluation for Machine Translation
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Abstract (arXiv)
Human evaluation of modern high-quality machine translation systems is a difficult problem, and there is increasing evidence that inadequate evaluation procedures can lead to erroneous conclusions. While there has been considerable research on human evaluation, the field still lacks a commonly-accepted standard procedure. As a step toward this goal, we propose an evaluation methodology grounded in explicit error analysis, based on the Multidimensional Quality Metrics (MQM) framework. We carry out the largest MQM research study to date, scoring the outputs of top systems from the WMT 2020 shared task in two language pairs using annotations provided by professional translators with access to full document context. We analyze the resulting data extensively, finding among other results a substantially different ranking of evaluated systems from the one established by the WMT crowd workers, exhibiting a clear preference for human over machine output. Surprisingly, we also find that automatic metrics based on pre-trained embeddings can outperform human crowd workers. We make our corpus publicly available for further research.
Key facts. Cited by 333 papers in the map (data through 7 Oct 2026). Builds on 13 of its 36 references that are in the map. First posted on arXiv 29 Apr 2021.
Builds on
13 of 36 references.
References · 13
- 2020COMET: A Neural Framework for MT Evaluationcited by 1,024
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- 2018Has Machine Translation Achieved Human Parity? A Case for Document-level Evaluationcited by 88
- 2018Attaining the Unattainable? Reassessing Claims of Human Parity in Neural Machine Translationcited by 58
- 2019The Effect of Translationese in Machine Translation Test Setscited by 49
- 2019Translationese in Machine Translation Evaluationcited by 38
- 2020A Set of Recommendations for Assessing Human-Machine Parity in Language Translationcited by 34
- 2020A Gold Standard Methodology for Evaluating Accuracy in Data-To-Text Systemscited by 34
- 2020Reassessing Claims of Human Parity and Super-Human Performance in Machine Translation at WMT 2019cited by 20
- 2018Quantitative Fine-Grained Human Evaluation of Machine Translation Systems: a Case Study on English to Croatiancited by 7
- 2020What's the Difference Between Professional Human and Machine Translation? A Blind Multi-language Study on Domain-specific MTcited by 5
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Citing papers per year: 2021: 25; 2022: 54; 2023: 51; 2024: 74; 2025: 69; 2026: 60.
333 papers.
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50 most cited of 333 All 333 (JSON)
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- 2026Evaluating Communicative Success in Machine-Translated Conversation17 Sep 2026
- 2026LocQE: Principled Domain Adaptation for Localisation Quality Estimation by Leveraging Post-Edits16 Sep 2026
- 2026TACTICS: Taxonomy-Aware Intelligent Corpus Sampling for Machine Translation16 Sep 2026
- 2026Can We Triage LLM Translation Errors in Classical Texts Without Human References? Source Novelty, GEMBA Scoring, and Budgeted Review through Pali-to-English Translation14 Sep 2026
- 2026Mind Which Bird You Favour: Parameterizing Adequacy-Fluency Balance in Meta-Evaluation of Machine Translation13 Sep 2026
- 2026In the Blind: Building Pseudo-References for MT Evaluation11 Sep 2026
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- 2026The Blindness of Document-Level Translation Evaluation5 Sep 2026
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