LLMs in the Real World: Evaluating "AI" in Emergency Contexts
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Abstract (arXiv)
This paper offers a call to action. We urge our colleagues in the research community to play a greater role in the articulation of our findings to the public. To illustrate the stakes we present a case study on the initial stages of an LLM-based machine translation application's deployment in a real-world context: a text-2-911 system advertising capabilities in 55 languages for use in emergencies in which it may be difficult to call operators directly. We identify a number of common misconceptions about technologies such as these, concluding with a set of concrete recommendations and best practices for stakeholders at every stage of the development and deployment pipeline. While the advancement of scientific research often lies in solving the "hard" problems, we argue it is often the "easy" ones -- problems for which the latest technology is often unnecessary -- that are most overlooked.
Key facts. No citing papers in the map yet (data through 14 Oct 2026). Builds on 20 of its 80 references that are in the map. First posted on arXiv 29 May 2026.
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20 of 80 references.
References · 20
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- 2023Physician Detection of Clinical Harm in Machine Translation: Quality Estimation Aids in Reliance and Backtranslation Identifies Critical Errorscited by 22
- 2024Shortcomings of LLMs for Low-Resource Translation: Retrieval and Understanding are Both the Problemcited by 17
8 more
- 2025Investigating the Shortcomings of LLMs in Step-by-Step Legal Reasoningcited by 9
- 2019Estimating post-editing effort: a study on human judgements, task-based and reference-based metrics of MT qualitycited by 7
- 2024Data Laundering: Artificially Boosting Benchmark Results through Knowledge Distillationcited by 6
- 2025Leveraging Domain Knowledge at Inference Time for LLM Translation: Retrieval versus Generationcited by 4
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- 2025Feeding Two Birds or Favoring One? Adequacy-Fluency Tradeoffs in Evaluation and Meta-Evaluation of Machine Translationcited by 4
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- 2024Ethical Concern Identification in NLP: A Corpus of ACL Anthology Ethics Statementscited by 3
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