Question Answering for Privacy Policies: Combining Computational and Legal Perspectives
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Abstract (arXiv)
Privacy policies are long and complex documents that are difficult for users to read and understand, and yet, they have legal effects on how user data is collected, managed and used. Ideally, we would like to empower users to inform themselves about issues that matter to them, and enable them to selectively explore those issues. We present PrivacyQA, a corpus consisting of 1750 questions about the privacy policies of mobile applications, and over 3500 expert annotations of relevant answers. We observe that a strong neural baseline underperforms human performance by almost 0.3 F1 on PrivacyQA, suggesting considerable room for improvement for future systems. Further, we use this dataset to shed light on challenges to question answerability, with domain-general implications for any question answering system. The PrivacyQA corpus offers a challenging corpus for question answering, with genuine real-world utility.
Key facts. Cited by 65 papers in the map (data through 7 Oct 2026). First posted on arXiv 3 Nov 2019.
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Citing papers per year: 2021: 7; 2022: 6; 2023: 7; 2024: 17; 2025: 15; 2026: 13.
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- 2021A Dataset of Information-Seeking Questions and Answers Anchored in Research Paperscited by 475
- 2021LexGLUE: A Benchmark Dataset for Legal Language Understanding in Englishcited by 302
- 2024LegalBench-RAG: A Benchmark for Retrieval-Augmented Generation in the Legal Domaincited by 113
- 2024The Art of Saying No: Contextual Noncompliance in Language Modelscited by 100
- 2022Multi-LexSum: Real-World Summaries of Civil Rights Lawsuits at Multiple Granularitiescited by 47
- 2022LEVEN: A Large-Scale Chinese Legal Event Detection Datasetcited by 36
- 2023Interpretable Long-Form Legal Question Answering with Retrieval-Augmented Large Language Modelscited by 35
- 2021ConditionalQA: A Complex Reading Comprehension Dataset with Conditional Answerscited by 29
- 2024Learning to Generate Instruction Tuning Datasets for Zero-Shot Task Adaptationcited by 27
- 2021NoiseQA: Challenge Set Evaluation for User-Centric Question Answeringcited by 25
- 2021Intent Classification and Slot Filling for Privacy Policiescited by 18
- 2023VNHSGE: VietNamese High School Graduation Examination Dataset for Large Language Modelscited by 15
38 more
- 2024Large Language Models: A New Approach for Privacy Policy Analysis at Scalecited by 14
- 2025Towards Reliable Retrieval in RAG Systems for Large Legal Datasetscited by 12
- 2021A Survey on Legal Question Answering Systemscited by 10
- 2022Retrieval Enhanced Data Augmentation for Question Answering on Privacy Policiescited by 10
- 2023Legal Question-Answering in the Indian Context: Efficacy, Challenges, and Potential of Modern AI Modelscited by 10
- 2024LawInstruct: A Resource for Studying Language Model Adaptation to the Legal Domaincited by 10
- 2024PositionID: LLMs can Control Lengths, Copy and Paste with Explicit Positional Awarenesscited by 9
- 2024Empowering Users in Digital Privacy Management through Interactive LLM-Based Agentscited by 9
- 2025DatasetResearch: Benchmarking Agent Systems for Demand-Driven Dataset Discoverycited by 9
- 2024Lawma: The Power of Specialization for Legal Annotationcited by 7
- 2024LexSumm and LexT5: Benchmarking and Modeling Legal Summarization Tasks in Englishcited by 7
- 2024Privacy Policy Analysis through Prompt Engineering for LLMscited by 6
- 2021Privacy Policy Question Answering Assistant: A Query-Guided Extractive Summarization Approachcited by 5
- 2022PLUE: Language Understanding Evaluation Benchmark for Privacy Policies in Englishcited by 5
- 2023ATLAS: Automatically Detecting Discrepancies Between Privacy Policies and Privacy Labelscited by 5
- 2024Automating IRAC Analysis in Malaysian Contract Law using a Semi-Structured Knowledge Basecited by 5
- 2025Ranking Free RAG: Replacing Re-ranking with Selection in RAG for Sensitive Domainscited by 5
- 2024GRAF: Graph Retrieval Augmented by Facts for Romanian Legal Multi-Choice Question Answeringcited by 4
- 2024Unanswerability Evaluation for Retrieval Augmented Generationcited by 4
- 2025sudoLLM: On Multi-role Alignment of Language Modelscited by 4
- 2025VLQA: The First Comprehensive, Large, and High-Quality Vietnamese Dataset for Legal Question Answeringcited by 4
- 2022Creation and Analysis of an International Corpus of Privacy Lawscited by 3
- 2022Unsupervised Simplification of Legal Textscited by 3
- 2023Automating Governing Knowledge Commons and Contextual Integrity (GKC-CI) Privacy Policy Annotations with Large Language Modelscited by 3
- 2024PolicyLR: A Logic Representation For Privacy Policiescited by 3
- 2025Benchmarking LLM Privacy Recognition for Social Robot Decision Makingcited by 3
- 2025Mining Useful General Data for Low-Resource Domain Adaptationcited by 3
- 2026RCBSF: A Multi-Agent Framework for Automated Contract Revision via Stackelberg Gamecited by 3
- 2024R2GQA: Retriever-Reader-Generator Question Answering System to Support Students Understanding Legal Regulations in Higher Educationcited by 2
- 2025A Multi-Agent Framework for Mitigating Dialect Biases in Privacy Policy Question-Answering Systemscited by 2
- 2026CanLegalRAGBench: Evaluating Retrieval-Augmented Generation on Canadian Case Lawcited by 2
- 2024Automated Detection and Analysis of Data Practices Using A Real-World Corpuscited by 1
- 2025PAKTON: A Multi-Agent Framework for Question Answering in Long Legal Agreementscited by 1
- 2025The Medium Is Not the Message: Deconfounding Document Embeddings via Linear Concept Erasurecited by 1
- 2025Let's Measure the Elephant in the Room: Facilitating Personalized Automated Analysis of Privacy Policies at Scalecited by 1
- 2025Overcoming Language Barriers: Multilingual Analysis of the 2023 Swiss Privacy Law's Impactcited by 1
- 2025From Answers to Guidance: A Proactive Dialogue System for Legal Documentscited by 1
- 2026Evaluation of Large Language Models in Legal Applications: Challenges, Methods, and Future Directionscited by 1
50 most cited of 65 All 65 (JSON)
- 2026CiteGuard-RAG: A Validation-Centered AI System for Evidence-Grounded Question Answering14 Sep 2026
- 2026Privacy Washing: Detecting Internal Contradictions in Privacy Policies2 Sep 2026
- 2026Credo: Reusable Declarative Primitives for Agentic Workflows28 Aug 2026
- 2026Sycophants in the Courtroom: Are LLMs Fragile to Juridical Authority and Evolving Legal Standards?10 Aug 2026
- 2026Non-vacuous Generalization Bounds for Reinforcement Learning with Verifiable Rewards16 Jul 2026
- 2026DiagFlowBench: Evaluating How Language Models Handle Off-Procedure Inputs in Grounded Diagnostic Dialogue16 Jun 2026
- 2026CanLegalRAGBench: Evaluating Retrieval-Augmented Generation on Canadian Case Law28 May 2026
- 2026APPSI-139: A Parallel Corpus of English Application Privacy Policy Summarization and Interpretation30 Apr 2026
- 2026RCBSF: A Multi-Agent Framework for Automated Contract Revision via Stackelberg Game12 Apr 2026
- 2026PrivacyAkinator: Articulating Key Privacy Design Decisions by Answering LLM-Generated Multiple-choice Questions8 Apr 2026
- 2026Retrieval Improvements Do Not Guarantee Better Answers: A Study of RAG for AI Policy QA25 Mar 2026
- 2026AI-Assisted Moot Courts: Simulating Justice-Specific Questioning in Oral Arguments5 Mar 2026
38 more
- 2026Evaluation of Large Language Models in Legal Applications: Challenges, Methods, and Future Directions21 Jan 2026
- 2025Mining Useful General Data for Low-Resource Domain Adaptation10 Nov 2025
- 2025From Answers to Guidance: A Proactive Dialogue System for Legal Documents22 Oct 2025
- 2025Towards Reliable Retrieval in RAG Systems for Large Legal Datasets8 Oct 2025
- 2025Overcoming Language Barriers: Multilingual Analysis of the 2023 Swiss Privacy Law's Impact7 Oct 2025
- 2025An LLM-enabled semantic-centric framework to consume privacy policies1 Sep 2025
- 2025GIER: Gap-Driven Self-Refinement for Large Language Models30 Aug 2025
- 2025DatasetResearch: Benchmarking Agent Systems for Demand-Driven Dataset Discovery9 Aug 2025
- 2025VLQA: The First Comprehensive, Large, and High-Quality Vietnamese Dataset for Legal Question Answering26 Jul 2025
- 2025Benchmarking LLM Privacy Recognition for Social Robot Decision Making22 Jul 2025
- 2025Let's Measure the Elephant in the Room: Facilitating Personalized Automated Analysis of Privacy Policies at Scale15 Jul 2025
- 2025The Medium Is Not the Message: Deconfounding Document Embeddings via Linear Concept Erasure1 Jul 2025
- 2025A Multi-Agent Framework for Mitigating Dialect Biases in Privacy Policy Question-Answering Systems3 Jun 2025
- 2025PAKTON: A Multi-Agent Framework for Question Answering in Long Legal Agreements31 May 2025
- 2025Ranking Free RAG: Replacing Re-ranking with Selection in RAG for Sensitive Domains21 May 2025
- 2025sudoLLM: On Multi-role Alignment of Language Models20 May 2025
- 2024Unanswerability Evaluation for Retrieval Augmented Generation16 Dec 2024
- 2024GRAF: Graph Retrieval Augmented by Facts for Romanian Legal Multi-Choice Question Answering5 Dec 2024
- 2024Empowering Users in Digital Privacy Management through Interactive LLM-Based Agents15 Oct 2024
- 2024LexSumm and LexT5: Benchmarking and Modeling Legal Summarization Tasks in English12 Oct 2024
- 2024PositionID: LLMs can Control Lengths, Copy and Paste with Explicit Positional Awareness9 Oct 2024
- 2024Privacy Policy Analysis through Prompt Engineering for LLMs23 Sep 2024
- 2024R2GQA: Retriever-Reader-Generator Question Answering System to Support Students Understanding Legal Regulations in Higher Education4 Sep 2024
- 2024PolicyLR: A Logic Representation For Privacy Policies27 Aug 2024
- 2024LegalBench-RAG: A Benchmark for Retrieval-Augmented Generation in the Legal Domain19 Aug 2024
- 2024Lawma: The Power of Specialization for Legal Annotation23 Jul 2024
- 2024The Art of Saying No: Contextual Noncompliance in Language Models2 Jul 2024
- 2024Automating IRAC Analysis in Malaysian Contract Law using a Semi-Structured Knowledge Base19 Jun 2024
- 2024Large Language Models: A New Approach for Privacy Policy Analysis at Scale31 May 2024
- 2024Demystifying Legalese: An Automated Approach for Summarizing and Analyzing Overlaps in Privacy Policies and Terms of Service17 Apr 2024
- 2024LawInstruct: A Resource for Studying Language Model Adaptation to the Legal Domain2 Apr 2024
- 2024Learning to Generate Instruction Tuning Datasets for Zero-Shot Task Adaptation28 Feb 2024
- 2024Automated Detection and Analysis of Data Practices Using A Real-World Corpus16 Feb 2024
- 2023Experts-in-the-Loop: Establishing an Effective Workflow in Crafting Privacy Q&A18 Nov 2023
- 2023Automating Governing Knowledge Commons and Contextual Integrity (GKC-CI) Privacy Policy Annotations with Large Language Models3 Nov 2023
- 2023Legal NLP Meets MiCAR: Advancing the Analysis of Crypto White Papers16 Oct 2023
- 2023Interpretable Long-Form Legal Question Answering with Retrieval-Augmented Large Language Models29 Sep 2023
- 2023Legal Question-Answering in the Indian Context: Efficacy, Challenges, and Potential of Modern AI Models26 Sep 2023
50 newest of 65 All 65 (JSON)
- 2024LegalBench-RAG: A Benchmark for Retrieval-Augmented Generation in the Legal Domaincited by 113
- 2023Interpretable Long-Form Legal Question Answering with Retrieval-Augmented Large Language Modelscited by 35
- 2025Towards Reliable Retrieval in RAG Systems for Large Legal Datasetscited by 12
- 2025Ranking Free RAG: Replacing Re-ranking with Selection in RAG for Sensitive Domainscited by 5
- 2024GRAF: Graph Retrieval Augmented by Facts for Romanian Legal Multi-Choice Question Answeringcited by 4
- 2024Unanswerability Evaluation for Retrieval Augmented Generationcited by 4
- 2026CanLegalRAGBench: Evaluating Retrieval-Augmented Generation on Canadian Case Lawcited by 2
- 2026Retrieval Improvements Do Not Guarantee Better Answers: A Study of RAG for AI Policy QAcited by 0
- 2026CiteGuard-RAG: A Validation-Centered AI System for Evidence-Grounded Question Answeringcited by 0
- 2026CiteGuard-RAG: A Validation-Centered AI System for Evidence-Grounded Question Answering14 Sep 2026
- 2026CanLegalRAGBench: Evaluating Retrieval-Augmented Generation on Canadian Case Law28 May 2026
- 2026Retrieval Improvements Do Not Guarantee Better Answers: A Study of RAG for AI Policy QA25 Mar 2026
- 2025Towards Reliable Retrieval in RAG Systems for Large Legal Datasets8 Oct 2025
- 2025Ranking Free RAG: Replacing Re-ranking with Selection in RAG for Sensitive Domains21 May 2025
- 2024Unanswerability Evaluation for Retrieval Augmented Generation16 Dec 2024
- 2024GRAF: Graph Retrieval Augmented by Facts for Romanian Legal Multi-Choice Question Answering5 Dec 2024
- 2024LegalBench-RAG: A Benchmark for Retrieval-Augmented Generation in the Legal Domain19 Aug 2024
- 2023Interpretable Long-Form Legal Question Answering with Retrieval-Augmented Large Language Models29 Sep 2023
- 2024Empowering Users in Digital Privacy Management through Interactive LLM-Based Agentscited by 9
- 2025DatasetResearch: Benchmarking Agent Systems for Demand-Driven Dataset Discoverycited by 9
- 2026RCBSF: A Multi-Agent Framework for Automated Contract Revision via Stackelberg Gamecited by 3
- 2025A Multi-Agent Framework for Mitigating Dialect Biases in Privacy Policy Question-Answering Systemscited by 2
- 2026Credo: Reusable Declarative Primitives for Agentic Workflowscited by 0
- 2026Credo: Reusable Declarative Primitives for Agentic Workflows28 Aug 2026
- 2026RCBSF: A Multi-Agent Framework for Automated Contract Revision via Stackelberg Game12 Apr 2026
- 2025DatasetResearch: Benchmarking Agent Systems for Demand-Driven Dataset Discovery9 Aug 2025
- 2025A Multi-Agent Framework for Mitigating Dialect Biases in Privacy Policy Question-Answering Systems3 Jun 2025
- 2024Empowering Users in Digital Privacy Management through Interactive LLM-Based Agents15 Oct 2024
- 2025sudoLLM: On Multi-role Alignment of Language Modelscited by 4
- 2025sudoLLM: On Multi-role Alignment of Language Models20 May 2025
- 2021A Dataset of Information-Seeking Questions and Answers Anchored in Research Paperscited by 475
- 2021LexGLUE: A Benchmark Dataset for Legal Language Understanding in Englishcited by 302
- 2024The Art of Saying No: Contextual Noncompliance in Language Modelscited by 100
- 2022Multi-LexSum: Real-World Summaries of Civil Rights Lawsuits at Multiple Granularitiescited by 47
- 2022LEVEN: A Large-Scale Chinese Legal Event Detection Datasetcited by 36
- 2021ConditionalQA: A Complex Reading Comprehension Dataset with Conditional Answerscited by 29
- 2024Learning to Generate Instruction Tuning Datasets for Zero-Shot Task Adaptationcited by 27
- 2021NoiseQA: Challenge Set Evaluation for User-Centric Question Answeringcited by 25
- 2021Intent Classification and Slot Filling for Privacy Policiescited by 18
- 2023VNHSGE: VietNamese High School Graduation Examination Dataset for Large Language Modelscited by 15
- 2024Large Language Models: A New Approach for Privacy Policy Analysis at Scalecited by 14
- 2021A Survey on Legal Question Answering Systemscited by 10
12 most cited of 48 All 48 (JSON)
- 2026Privacy Washing: Detecting Internal Contradictions in Privacy Policies2 Sep 2026
- 2026Sycophants in the Courtroom: Are LLMs Fragile to Juridical Authority and Evolving Legal Standards?10 Aug 2026
- 2026DiagFlowBench: Evaluating How Language Models Handle Off-Procedure Inputs in Grounded Diagnostic Dialogue16 Jun 2026
- 2026APPSI-139: A Parallel Corpus of English Application Privacy Policy Summarization and Interpretation30 Apr 2026
- 2026PrivacyAkinator: Articulating Key Privacy Design Decisions by Answering LLM-Generated Multiple-choice Questions8 Apr 2026
- 2026AI-Assisted Moot Courts: Simulating Justice-Specific Questioning in Oral Arguments5 Mar 2026
- 2026Evaluation of Large Language Models in Legal Applications: Challenges, Methods, and Future Directions21 Jan 2026
- 2025Mining Useful General Data for Low-Resource Domain Adaptation10 Nov 2025
- 2025From Answers to Guidance: A Proactive Dialogue System for Legal Documents22 Oct 2025
- 2025Overcoming Language Barriers: Multilingual Analysis of the 2023 Swiss Privacy Law's Impact7 Oct 2025
- 2025An LLM-enabled semantic-centric framework to consume privacy policies1 Sep 2025
- 2025GIER: Gap-Driven Self-Refinement for Large Language Models30 Aug 2025
12 newest of 48 All 48 (JSON)