Large Language Models are Inconsistent and Biased Evaluators
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Abstract (arXiv)
The zero-shot capability of Large Language Models (LLMs) has enabled highly flexible, reference-free metrics for various tasks, making LLM evaluators common tools in NLP. However, the robustness of these LLM evaluators remains relatively understudied; existing work mainly pursued optimal performance in terms of correlating LLM scores with human expert scores. In this paper, we conduct a series of analyses using the SummEval dataset and confirm that LLMs are biased evaluators as they: (1) exhibit familiarity bias-a preference for text with lower perplexity, (2) show skewed and biased distributions of ratings, and (3) experience anchoring effects for multi-attribute judgments. We also found that LLMs are inconsistent evaluators, showing low "inter-sample" agreement and sensitivity to prompt differences that are insignificant to human understanding of text quality. Furthermore, we share recipes for configuring LLM evaluators to mitigate these limitations. Experimental results on the RoSE dataset demonstrate improvements over the state-of-the-art LLM evaluators.
Key facts. Cited by 146 papers in the map (data through 7 Oct 2026). Builds on 26 of its 49 references that are in the map. First posted on arXiv 2 May 2024.
Builds on
26 of 49 references.
References · 26
- 2023Judging LLM-as-a-Judge with MT-Bench and Chatbot Arenacited by 8,393
- 2019BERTScore: Evaluating Text Generation with BERTcited by 5,462
- 2023G-Eval: NLG Evaluation using GPT-4 with Better Human Alignmentcited by 2,205
- 2018Don't Give Me the Details, Just the Summary! Topic-Aware Convolutional Neural Networks for Extreme Summarizationcited by 1,308
- 2020BLEURT: Learning Robust Metrics for Text Generationcited by 1,196
- 2023Large Language Models are not Fair Evaluatorscited by 1,050
- 2016Abstractive Text Summarization Using Sequence-to-Sequence RNNs and Beyondcited by 809
- 2023ChatEval: Towards Better LLM-based Evaluators through Multi-Agent Debatecited by 724
- 2020SummEval: Re-evaluating Summarization Evaluationcited by 666
- 2019SAMSum Corpus: A Human-annotated Dialogue Dataset for Abstractive Summarizationcited by 530
- 2023Large Language Models Are Not Robust Multiple Choice Selectorscited by 454
- 2023Is ChatGPT a Good NLG Evaluator? A Preliminary Studycited by 420
14 more
- 2023Large Language Models Are State-of-the-Art Evaluators of Translation Qualitycited by 416
- 2019MoverScore: Text Generation Evaluating with Contextualized Embeddings and Earth Mover Distancecited by 415
- 2021QuestEval: Summarization Asks for Fact-based Evaluationcited by 241
- 2020Re-evaluating Evaluation in Text Summarizationcited by 144
- 2022Revisiting the Gold Standard: Grounding Summarization Evaluation with Robust Human Evaluationcited by 141
- 2023Human-like Summarization Evaluation with ChatGPTcited by 126
- 2019Answers Unite! Unsupervised Metrics for Reinforced Summarization Modelscited by 92
- 2024An Empirical Study of LLM-as-a-Judge for LLM Evaluation: Fine-tuned Judge Model is not a General Substitute for GPT-4cited by 90
- 2023LLMs as Narcissistic Evaluators: When Ego Inflates Evaluation Scorescited by 88
- 2020Fill in the BLANC: Human-free quality estimation of document summariescited by 80
- 2023ChatGPT as a Factual Inconsistency Evaluator for Text Summarizationcited by 75
- 2022On the Limitations of Reference-Free Evaluations of Generated Textcited by 52
- 2023Less is More for Long Document Summary Evaluation by LLMscited by 28
- 2024Beyond Traditional Benchmarks: Analyzing Behaviors of Open LLMs on Data-to-Text Generationcited by 16
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Citing papers per year: 2024: 28; 2025: 55; 2026: 63.
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- 2026PA3: Policy-Aware Agent Alignment through Chain-of-Thought15 Mar 2026
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- 2024Self-Preference Bias in LLM-as-a-Judgecited by 248
- 2024LLMs instead of Human Judges? A Large Scale Empirical Study across 20 NLP Evaluation Taskscited by 236
- 2024Can LLM be a Personalized Judge?cited by 99
- 2024On scalable oversight with weak LLMs judging strong LLMscited by 94
- 2024A Systematic Survey and Critical Review on Evaluating Large Language Models: Challenges, Limitations, and Recommendationscited by 84
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- 2025Improving LLM-as-a-Judge Inference with the Judgment Distributioncited by 36
- 2025Play Favorites: A Statistical Method to Measure Self-Bias in LLM-as-a-Judgecited by 35
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- 2026A Missing Piece for Trustworthy AI Reviewers: From Benchmarking Rhetorical Robustness to SciCore Review30 Sep 2026
- 2026More Choices, Fewer Decisions: Ordinal-Scale Bias in JEV-like Direct-Decision Models30 Sep 2026
- 2026VEX-Bench: Benchmarking Verification Complexity of LLM-Generated Misinformation28 Sep 2026
- 2026How Strong Is the Evidence for the Artificial Hivemind? Reevaluating Evidence for the Open-Ended Homogeneity of Language Models27 Sep 2026
- 2026Who Judges Matters: Measuring Family-Conditioned Preference in LLM-as-Judge Panels15 Sep 2026
- 2026Can We Trust LLM Judges: A Study of Capability-Dependent Biases and Multi-Judge Ensemble for Bias Calibration10 Sep 2026
- 2026When Noise Fabricates Bias: The Fragility of LLM-as-a-Judge Bias Measurement under Noisy Text10 Sep 2026
- 2026Probing Perceptual Priors of MLLMs via Gibbs Sampling with Interpretable Generative Controls27 Aug 2026
- 2026Multi-Expert Conformal Risk Control for Pairwise LLM Judging in Open-Ended Dialogue27 Aug 2026
- 2026Anchoring Bias in LLM-as-a-Judge Systems: Prior Scores Compromise Evaluation Independence26 Aug 2026
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