Toxicity in ChatGPT: Analyzing Persona-assigned Language Models
Not on the map. Why?
Cited by 62 in LLM safety and security, but placed by its own abstract, which didn’t fit.
Abstract (arXiv)
Large language models (LLMs) have shown incredible capabilities and transcended the natural language processing (NLP) community, with adoption throughout many services like healthcare, therapy, education, and customer service. Since users include people with critical information needs like students or patients engaging with chatbots, the safety of these systems is of prime importance. Therefore, a clear understanding of the capabilities and limitations of LLMs is necessary. To this end, we systematically evaluate toxicity in over half a million generations of ChatGPT, a popular dialogue-based LLM. We find that setting the system parameter of ChatGPT by assigning it a persona, say that of the boxer Muhammad Ali, significantly increases the toxicity of generations. Depending on the persona assigned to ChatGPT, its toxicity can increase up to 6x, with outputs engaging in incorrect stereotypes, harmful dialogue, and hurtful opinions. This may be potentially defamatory to the persona and harmful to an unsuspecting user. Furthermore, we find concerning patterns where specific entities (e.g., certain races) are targeted more than others (3x more) irrespective of the assigned persona, that reflect inherent discriminatory biases in the model. We hope that our findings inspire the broader AI community to rethink the efficacy of current safety guardrails and develop better techniques that lead to robust, safe, and trustworthy AI systems.
Key facts. Cited by 360 papers in the map (data through 14 Oct 2026). Builds on 32 of its 52 references that are in the map. First posted on arXiv 11 Apr 2023.
Builds on
32 of 52 references.
References · 32
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- 2019The Woman Worked as a Babysitter: On Biases in Language Generationcited by 541
- 2017Men Also Like Shopping: Reducing Gender Bias Amplification using Corpus-level Constraintscited by 420
- 2019On Measuring Social Biases in Sentence Encoderscited by 398
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- 2019Measuring Bias in Contextualized Word Representationscited by 276
- 2018Large Scale Crowdsourcing and Characterization of Twitter Abusive Behaviorcited by 270
- 2017Word Embeddings Quantify 100 Years of Gender and Ethnic Stereotypescited by 253
- 2019Gender Bias in Contextualized Word Embeddingscited by 203
- 2020Social Biases in NLP Models as Barriers for Persons with Disabilitiescited by 182
- 2018Learning Gender-Neutral Word Embeddingscited by 169
- 2019Queens are Powerful too: Mitigating Gender Bias in Dialogue Generationcited by 152
- 2019Does Object Recognition Work for Everyone?cited by 151
- 2019Evaluating the Underlying Gender Bias in Contextualized Word Embeddingscited by 94
- 2020Hurtful Words: Quantifying Biases in Clinical Contextual Word Embeddingscited by 79
- 2020Universal Adversarial Attacks with Natural Triggers for Text Classificationcited by 51
- 2017Detecting Hate Speech in Social Mediacited by 42
- 2022Leashing the Inner Demons: Self-Detoxification for Language Modelscited by 19
- 2022Reward Modeling for Mitigating Toxicity in Transformer-based Language Modelscited by 18
- 2022Mitigating Toxic Degeneration with Empathetic Data: Exploring the Relationship Between Toxicity and Empathycited by 8
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Citing papers per year: 2023: 82; 2024: 133; 2025: 92; 2026: 53.
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