Metrics for Explainable AI: Challenges and Prospects
Not on the map. Why?
Abstract (arXiv)
The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we know that an explanainable AI system (XAI) is any good? Our focus is on the key concepts of measurement. We discuss specific methods for evaluating: (1) the goodness of explanations, (2) whether users are satisfied by explanations, (3) how well users understand the AI systems, (4) how curiosity motivates the search for explanations, (5) whether the user's trust and reliance on the AI are appropriate, and finally, (6) how the human-XAI work system performs. The recommendations we present derive from our integration of extensive research literatures and our own psychometric evaluations.
Key facts. Cited by 257 papers in the map (data through 7 Oct 2026). First posted on arXiv 11 Dec 2018.
Builds on
No reference list yet.
Built on by
Citing papers per year: 2021: 34; 2022: 51; 2023: 58; 2024: 52; 2025: 44; 2026: 18.
257 papers.
Sort:
By area:
- 2022From Anecdotal Evidence to Quantitative Evaluation Methods: A Systematic Review on Evaluating Explainable AIcited by 299
- 2021Trustworthy AI: From Principles to Practicescited by 206
- 2022Quantus: An Explainable AI Toolkit for Responsible Evaluation of Neural Network Explanations and Beyondcited by 171
- 2021Teach Me to Explain: A Review of Datasets for Explainable Natural Language Processingcited by 126
- 2023Explainable Artificial Intelligence (XAI) 2.0: A Manifesto of Open Challenges and Interdisciplinary Research Directionscited by 123
- 2021What Do We Want From Explainable Artificial Intelligence (XAI)? -- A Stakeholder Perspective on XAI and a Conceptual Model Guiding Interdisciplinary XAI Researchcited by 119
- 2022Towards Human-centered Explainable AI: A Survey of User Studies for Model Explanationscited by 84
- 2021If Only We Had Better Counterfactual Explanations: Five Key Deficits to Rectify in the Evaluation of Counterfactual XAI Techniquescited by 82
- 2021Explanations in Autonomous Driving: A Surveycited by 80
- 2023Understanding the Role of Human Intuition on Reliance in Human-AI Decision-Making with Explanationscited by 73
- 2023Connecting the Dots in Trustworthy Artificial Intelligence: From AI Principles, Ethics, and Key Requirements to Responsible AI Systems and Regulationcited by 60
- 2022Designing for Responsible Trust in AI Systems: A Communication Perspectivecited by 48
38 more
- 2022Connecting Algorithmic Research and Usage Contexts: A Perspective of Contextualized Evaluation for Explainable AIcited by 40
- 2023Knowing About Knowing: An Illusion of Human Competence Can Hinder Appropriate Reliance on AI Systemscited by 40
- 2022Going Beyond XAI: A Systematic Survey for Explanation-Guided Learningcited by 35
- 2021AutoDS: Towards Human-Centered Automation of Data Sciencecited by 32
- 2022Should I Follow AI-based Advice? Measuring Appropriate Reliance in Human-AI Decision-Makingcited by 28
- 2021Principles of Explanation in Human-AI Systemscited by 25
- 2022Scalable Interpretability via Polynomialscited by 25
- 2023Finding the right XAI method -- A Guide for the Evaluation and Ranking of Explainable AI Methods in Climate Sciencecited by 25
- 2023Formally Explaining Neural Networks within Reactive Systemscited by 24
- 2022Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainabilitycited by 21
- 2021How Much Automation Does a Data Scientist Want?cited by 20
- 2021CX-ToM: Counterfactual Explanations with Theory-of-Mind for Enhancing Human Trust in Image Recognition Modelscited by 20
- 2022Machine Explanations and Human Understandingcited by 20
- 2023Explainable, Interpretable & Trustworthy AI for Intelligent Digital Twin: Case Study on Remaining Useful Lifecited by 19
- 2023Automated Cyber Defence: A Reviewcited by 19
- 2024Large Language Models for Constructing and Optimizing Machine Learning Workflows: A Surveycited by 19
- 2022On the Influence of Explainable AI on Automation Biascited by 18
- 2023Directive Explanations for Monitoring the Risk of Diabetes Onset: Introducing Directive Data-Centric Explanations and Combinations to Support What-If Explorationscited by 18
- 2024From "AI" to Probabilistic Automation: How Does Anthropomorphization of Technical Systems Descriptions Influence Trust?cited by 18
- 2023GANterfactual-RL: Understanding Reinforcement Learning Agents' Strategies through Visual Counterfactual Explanationscited by 17
- 2023XAIR: A Framework of Explainable AI in Augmented Realitycited by 17
- 2021Contrastive Explanations of Plans Through Model Restrictionscited by 16
- 2022Features of Explainability: How users understand counterfactual and causal explanations for categorical and continuous features in XAIcited by 16
- 2022Attribution-based XAI Methods in Computer Vision: A Reviewcited by 16
- 2023Calibrated Explanations: with Uncertainty Information and Counterfactualscited by 16
- 2021An Objective Metric for Explainable AI: How and Why to Estimate the Degree of Explainabilitycited by 15
- 2023The Co-12 Recipe for Evaluating Interpretable Part-Prototype Image Classifierscited by 15
- 2021Explainable Activity Recognition for Smart Home Systemscited by 14
- 2024EXMOS: Explanatory Model Steering Through Multifaceted Explanations and Data Configurationscited by 14
- 2024Position: A Call to Action for a Human-Centered AutoML Paradigmcited by 14
- 2025Because we have LLMs, we Can and Should Pursue Agentic Interpretabilitycited by 14
- 2023Explaining Reinforcement Learning Agents Through Counterfactual Action Outcomescited by 13
- 2021Resisting Out-of-Distribution Data Problem in Perturbation of XAIcited by 12
- 2022Towards Involving End-users in Interactive Human-in-the-loop AI Fairnesscited by 12
- 2022Counterfactual Explanations for Misclassified Images: How Human and Machine Explanations Differcited by 12
- 2024Explainable Artificial Intelligence for Medical Applications: A Reviewcited by 12
- 2021Brittle AI, Causal Confusion, and Bad Mental Models: Challenges and Successes in the XAI Programcited by 11
- 2022Toward Policy Explanations for Multi-Agent Reinforcement Learningcited by 11
50 most cited of 257 All 257 (JSON)
- 2026Beyond Measurement Metrics: A Human-Centered Framework for Semantic Validation of Network Traffic Classification15 Sep 2026
- 2026Data storytelling meets interpretable machine learning: Decoding AI decisions for non-experts without revealing sensitive data and model details14 Sep 2026
- 2026Understanding Operator Attitudes Toward AI-Supported Decision Making in Maritime Operations10 Sep 2026
- 2026AI Agents Push Humans Out of the Loop24 Aug 2026
- 2026Evaluating RL Explainability Methods by How Much They Help Fix Bugs in Agents18 Aug 2026
- 2026SocialFiVis: A Visual Analytics Sandbox for LLM-Grounded Multi-Agent Simulation in Social Finance9 Aug 2026
- 2026"Trust Junk" Leads to Unjustified Support for Highly Discriminatory Predictive Models14 Jul 2026
- 2026Mod-Guide: An LLM-based Content Moderation Feedback System to Address Insensitive Speech toward Indigenous Ethnic and Religious Minority Communities11 Jun 2026
- 2026"So There's a Catch-22 Here": How Early Adopters Who Build Multi-Agent LLM Systems Conceptualize Transparency6 Jun 2026
- 2026Hierarchical Causal Abduction: A Foundation Framework for Explainable Model Predictive Control11 May 2026
- 2026What if AI systems weren't chatbots?8 May 2026
- 2026Knowledge Affordances for Hybrid Human-AI Information Seeking30 Apr 2026
38 more
- 2026Position: Explainable AI is Causality in Disguise30 Mar 2026
- 2026Not All Trust is the Same: Effects of Decision Workflow and Explanations in Human-AI Decision Making5 Mar 2026
- 2026From Feature-Based Models to Generative AI: Validity Evidence for Constructed Response Scoring1 Mar 2026
- 2026Supporting Calibrated Reliance in Human-AI Collaboration: Different Strategies for Different Tasks31 Jan 2026
- 2026Do explanations generalize across large reasoning models?16 Jan 2026
- 2026Do LLM Self-Explanations Help Users Predict Model Behavior? Evaluating Counterfactual Simulatability with Pragmatic Perturbations7 Jan 2026
- 2025Explaining AI Without Code: A User Study on Explainable AI28 Dec 2025
- 2025Joint Activity Design Heuristics for Enhancing Human-Machine Collaboration8 Dec 2025
- 2025Beyond Satisfaction: From Placebic to Actionable Explanations For Enhanced Understandability6 Dec 2025
- 2025Human Cognitive Biases in Explanation-Based Interaction: The Case of Within and Between Session Order Effect4 Dec 2025
- 2025Explaining Decentralized Multi-Agent Reinforcement Learning Policies13 Nov 2025
- 2025From Confusion to Clarity: ProtoScore -- A Framework for Evaluating Prototype-Based XAI11 Nov 2025
- 2025Human-Centered LLM-Agent System for Detecting Anomalous Digital Asset Transactions23 Oct 2025
- 2025On the Design and Evaluation of Human-centered Explainable AI Systems: A Systematic Review and Taxonomy14 Oct 2025
- 2025Faithful and Interpretable Explanations for Complex Ensemble Time Series Forecasts using Surrogate Models and Forecastability Analysis9 Oct 2025
- 2025An Analysis of the New EU AI Act and A Proposed Standardization Framework for Machine Learning Fairness30 Sep 2025
- 2025Explainable Knowledge Graph Retrieval-Augmented Generation (KG-RAG) with KG-SMILE3 Sep 2025
- 2025Reinforcement-Guided Hyper-Heuristic Hyperparameter Optimization for Fair and Explainable Spiking Neural Network-Based Financial Fraud Detection23 Aug 2025
- 2025Can AI Explanations Make You Change Your Mind?11 Aug 2025
- 2025Leveraging Generative AI for Human Understanding: Meta-Requirements and Design Principles for Explanatory AI as a new Paradigm8 Aug 2025
- 2025Language Model Guided Reinforcement Learning in Quantitative Trading4 Aug 2025
- 2025LLM-Driven Collaborative Model for Untangling Commits via Explicit and Implicit Dependency Reasoning22 Jul 2025
- 2025Knowing What You Cannot Explain: Learning to Reject Low-Quality Explanations17 Jul 2025
- 2025ClarifAI: Enhancing AI Interpretability and Transparency through Case-Based Reasoning and Ontology-Driven Approach for Improved Decision-Making15 Jul 2025
- 2025Exploring Artificial Intelligence Tutor Teammate Adaptability to Harness Discovery Curiosity and Promote Learning in the Context of Interactive Molecular Dynamics26 Jun 2025
- 2025Visual-Conversational Interface for Evidence-Based Explanation of Diabetes Risk Prediction25 Jun 2025
- 2025Because we have LLMs, we Can and Should Pursue Agentic Interpretability13 Jun 2025
- 2025J1: Exploring Simple Test-Time Scaling for LLM-as-a-Judge17 May 2025
- 2025KERAIA: An Adaptive and Explainable Framework for Dynamic Knowledge Representation and Reasoning7 May 2025
- 2025Gap the (Theory of) Mind: Sharing Beliefs About Teammates' Goals Boosts Collaboration Perception, Not Performance6 May 2025
- 2025Building Trustworthy Multimodal AI: A Review of Fairness, Transparency, and Ethics in Vision-Language Tasks14 Apr 2025
- 2025Towards an Evaluation Framework for Explainable Artificial Intelligence Systems for Health and Well-being11 Apr 2025
- 2025Interactive Explanations for Reinforcement-Learning Agents7 Apr 2025
- 2025Show Me How: Benefits and Challenges of Agent-Augmented Counterfactual Explanations for Non-Expert Users6 Apr 2025
- 2025Investigating the Duality of Interpretability and Explainability in Machine Learning27 Mar 2025
- 2025Towards Balancing Preference and Performance through Adaptive Personalized Explainability21 Mar 2025
- 2025From Actions to Words: Towards Abstractive-Textual Policy Summarization in RL13 Mar 2025
- 2025Explaining the Unexplainable: A Systematic Review of Explainable AI in Finance7 Mar 2025
50 newest of 257 All 257 (JSON)
- 2025Because we have LLMs, we Can and Should Pursue Agentic Interpretabilitycited by 14
- 2024Enhancing Trust in Autonomous Agents: An Architecture for Accountability and Explainability through Blockchain and Large Language Modelscited by 2
- 2025Show Me How: Benefits and Challenges of Agent-Augmented Counterfactual Explanations for Non-Expert Userscited by 2
- 2025Rule-Bottleneck Reinforcement Learning: Joint Explanation and Decision Optimization for Resource Allocation with Language Agentscited by 1
- 2025Human-Centered LLM-Agent System for Detecting Anomalous Digital Asset Transactionscited by 1
- 2026"So There's a Catch-22 Here": How Early Adopters Who Build Multi-Agent LLM Systems Conceptualize Transparencycited by 0
- 2026SocialFiVis: A Visual Analytics Sandbox for LLM-Grounded Multi-Agent Simulation in Social Financecited by 0
- 2026Evaluating RL Explainability Methods by How Much They Help Fix Bugs in Agentscited by 0
- 2026Evaluating RL Explainability Methods by How Much They Help Fix Bugs in Agents18 Aug 2026
- 2026SocialFiVis: A Visual Analytics Sandbox for LLM-Grounded Multi-Agent Simulation in Social Finance9 Aug 2026
- 2026"So There's a Catch-22 Here": How Early Adopters Who Build Multi-Agent LLM Systems Conceptualize Transparency6 Jun 2026
- 2025Human-Centered LLM-Agent System for Detecting Anomalous Digital Asset Transactions23 Oct 2025
- 2025Because we have LLMs, we Can and Should Pursue Agentic Interpretability13 Jun 2025
- 2025Show Me How: Benefits and Challenges of Agent-Augmented Counterfactual Explanations for Non-Expert Users6 Apr 2025
- 2025Rule-Bottleneck Reinforcement Learning: Joint Explanation and Decision Optimization for Resource Allocation with Language Agents15 Feb 2025
- 2024Enhancing Trust in Autonomous Agents: An Architecture for Accountability and Explainability through Blockchain and Large Language Models14 Mar 2024
- 2024EventGround: Narrative Reasoning by Grounding to Eventuality-centric Knowledge Graphscited by 9
- 2022Towards Human-Compatible XAI: Explaining Data Differentials with Concept Induction over Background Knowledgecited by 6
- 2025J1: Exploring Simple Test-Time Scaling for LLM-as-a-Judgecited by 5
- 2026Do explanations generalize across large reasoning models?cited by 5
- 2025LLM-Driven Collaborative Model for Untangling Commits via Explicit and Implicit Dependency Reasoningcited by 2
- 2026Supporting Calibrated Reliance in Human-AI Collaboration: Different Strategies for Different Taskscited by 0
- 2026Supporting Calibrated Reliance in Human-AI Collaboration: Different Strategies for Different Tasks31 Jan 2026
- 2026Do explanations generalize across large reasoning models?16 Jan 2026
- 2025LLM-Driven Collaborative Model for Untangling Commits via Explicit and Implicit Dependency Reasoning22 Jul 2025
- 2025J1: Exploring Simple Test-Time Scaling for LLM-as-a-Judge17 May 2025
- 2024EventGround: Narrative Reasoning by Grounding to Eventuality-centric Knowledge Graphs30 Mar 2024
- 2022Towards Human-Compatible XAI: Explaining Data Differentials with Concept Induction over Background Knowledge27 Sep 2022
- 2022From Anecdotal Evidence to Quantitative Evaluation Methods: A Systematic Review on Evaluating Explainable AIcited by 299
- 2021Trustworthy AI: From Principles to Practicescited by 206
- 2022Quantus: An Explainable AI Toolkit for Responsible Evaluation of Neural Network Explanations and Beyondcited by 171
- 2021Teach Me to Explain: A Review of Datasets for Explainable Natural Language Processingcited by 126
- 2023Explainable Artificial Intelligence (XAI) 2.0: A Manifesto of Open Challenges and Interdisciplinary Research Directionscited by 123
- 2021What Do We Want From Explainable Artificial Intelligence (XAI)? -- A Stakeholder Perspective on XAI and a Conceptual Model Guiding Interdisciplinary XAI Researchcited by 119
- 2022Towards Human-centered Explainable AI: A Survey of User Studies for Model Explanationscited by 84
- 2021If Only We Had Better Counterfactual Explanations: Five Key Deficits to Rectify in the Evaluation of Counterfactual XAI Techniquescited by 82
- 2021Explanations in Autonomous Driving: A Surveycited by 80
- 2023Understanding the Role of Human Intuition on Reliance in Human-AI Decision-Making with Explanationscited by 73
- 2023Connecting the Dots in Trustworthy Artificial Intelligence: From AI Principles, Ethics, and Key Requirements to Responsible AI Systems and Regulationcited by 60
- 2022Designing for Responsible Trust in AI Systems: A Communication Perspectivecited by 48
12 most cited of 240 All 240 (JSON)
- 2026Beyond Measurement Metrics: A Human-Centered Framework for Semantic Validation of Network Traffic Classification15 Sep 2026
- 2026Data storytelling meets interpretable machine learning: Decoding AI decisions for non-experts without revealing sensitive data and model details14 Sep 2026
- 2026Understanding Operator Attitudes Toward AI-Supported Decision Making in Maritime Operations10 Sep 2026
- 2026AI Agents Push Humans Out of the Loop24 Aug 2026
- 2026"Trust Junk" Leads to Unjustified Support for Highly Discriminatory Predictive Models14 Jul 2026
- 2026Mod-Guide: An LLM-based Content Moderation Feedback System to Address Insensitive Speech toward Indigenous Ethnic and Religious Minority Communities11 Jun 2026
- 2026Hierarchical Causal Abduction: A Foundation Framework for Explainable Model Predictive Control11 May 2026
- 2026What if AI systems weren't chatbots?8 May 2026
- 2026Knowledge Affordances for Hybrid Human-AI Information Seeking30 Apr 2026
- 2026Position: Explainable AI is Causality in Disguise30 Mar 2026
- 2026Not All Trust is the Same: Effects of Decision Workflow and Explanations in Human-AI Decision Making5 Mar 2026
- 2026From Feature-Based Models to Generative AI: Validity Evidence for Constructed Response Scoring1 Mar 2026
12 newest of 240 All 240 (JSON)