Gap the (Theory of) Mind: Sharing Beliefs About Teammates' Goals Boosts Collaboration Perception, Not Performance
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Abstract (arXiv)
In human-agent teams, openly sharing goals is often assumed to enhance planning, collaboration, and effectiveness. However, direct communication of these goals is not always feasible, requiring teammates to infer their partner's intentions through actions. Building on this, we investigate whether an AI agent's ability to share its inferred understanding of a human teammate's goals can improve task performance and perceived collaboration. Through an experiment comparing three conditions-no recognition (NR), viable goals (VG), and viable goals on-demand (VGod) - we find that while goal-sharing information did not yield significant improvements in task performance or overall satisfaction scores, thematic analysis suggests that it supported strategic adaptations and subjective perceptions of collaboration. Cognitive load assessments revealed no additional burden across conditions, highlighting the challenge of balancing informativeness and simplicity in human-agent interactions. These findings highlight the nuanced trade-off of goal-sharing: while it fosters trust and enhances perceived collaboration, it can occasionally hinder objective performance gains.
Key facts. No citing papers in the map yet (data through 14 Oct 2026). Builds on 6 of its 30 references that are in the map. First posted on arXiv 6 May 2025.
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References · 6
- 2018Metrics for Explainable AI: Challenges and Prospectscited by 260
- 2021To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-makingcited by 118
- 2021Expected Value of Communication for Planning in Ad Hoc Teamworkcited by 19
- 2024User Characteristics in Explainable AI: The Rabbit Hole of Personalization?cited by 12
- 2023Exploring the Cost of Interruptions in Human-Robot Teamingcited by 5
- 2020Experimental Assessment of Human-Robot Teaming for Multi-Step Remote Manipulation with Expert Operatorscited by 3
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