ChatGPT-4 Outperforms Experts and Crowd Workers in Annotating Political Twitter Messages with Zero-Shot Learning
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Abstract (arXiv)
This paper assesses the accuracy, reliability and bias of the Large Language Model (LLM) ChatGPT-4 on the text analysis task of classifying the political affiliation of a Twitter poster based on the content of a tweet. The LLM is compared to manual annotation by both expert classifiers and crowd workers, generally considered the gold standard for such tasks. We use Twitter messages from United States politicians during the 2020 election, providing a ground truth against which to measure accuracy. The paper finds that ChatGPT-4 has achieves higher accuracy, higher reliability, and equal or lower bias than the human classifiers. The LLM is able to correctly annotate messages that require reasoning on the basis of contextual knowledge, and inferences around the author's intentions - traditionally seen as uniquely human abilities. These findings suggest that LLM will have substantial impact on the use of textual data in the social sciences, by enabling interpretive research at a scale.
Key facts. Cited by 100 papers in the map (data through 14 Oct 2026). Builds on 8 of its 25 references that are in the map. First posted on arXiv 13 Apr 2023.
Builds on
8 of 25 references.
References · 8
- 2020Language Models are Few-Shot Learnerscited by 32,419
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- 2022Emergent Abilities of Large Language Modelscited by 2,512
- 2019Fine-Tuning Language Models from Human Preferencescited by 2,150
- 2023A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivitycited by 894
- 2023ChatGPT Outperforms Crowd-Workers for Text-Annotation Taskscited by 870
- 2022Out of One, Many: Using Language Models to Simulate Human Samplescited by 752
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Citing papers per year: 2023: 34; 2024: 36; 2025: 16; 2026: 14.
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