The Problem with Metrics is a Fundamental Problem for AI
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Abstract (arXiv)
Optimizing a given metric is a central aspect of most current AI approaches, yet overemphasizing metrics leads to manipulation, gaming, a myopic focus on short-term goals, and other unexpected negative consequences. This poses a fundamental contradiction for AI development. Through a series of real-world case studies, we look at various aspects of where metrics go wrong in practice and aspects of how our online environment and current business practices are exacerbating these failures. Finally, we propose a framework towards mitigating the harms caused by overemphasis of metrics within AI by: (1) using a slate of metrics to get a fuller and more nuanced picture, (2) combining metrics with qualitative accounts, and (3) involving a range of stakeholders, including those who will be most impacted.
Key facts. Cited by 37 papers in the map (data through 7 Oct 2026). First posted on arXiv 20 Feb 2020.
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Citing papers per year: 2021: 1; 2022: 8; 2023: 6; 2024: 4; 2025: 7; 2026: 11.
37 papers.
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- 2022Quantitative AI Risk Assessments: Opportunities and Challenges13 Sep 2022
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- 2022The Different Faces of AI Ethics Across the World: A Principle-Implementation Gap Analysis12 May 2022
- 2022Evaluation Gaps in Machine Learning Practice11 May 2022
- 2021What are you optimizing for? Aligning Recommender Systems with Human Values22 Jul 2021
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- 2021What are you optimizing for? Aligning Recommender Systems with Human Valuescited by 28
- 2022Defining and Characterizing Reward Hacking27 Sep 2022
- 2021What are you optimizing for? Aligning Recommender Systems with Human Values22 Jul 2021
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- 2024Promises and pitfalls of artificial intelligence for legal applicationscited by 14
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- 2023Predictable Artificial Intelligencecited by 8
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12 most cited of 35 All 35 (JSON)
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- 2026Position: AI Leaderboards Are Underserving the Global South: A Case Study from India4 Jul 2026
- 2026Against Proxy Optimization22 Jun 2026
- 2026MassSpecGym in the Wild: Uncovering and Correcting Evaluation Pitfalls in AI-Driven Molecule Discovery17 Jun 2026
- 2026Welfare, Improvability, and Variance: A Principal-Agent Approach to Optimal Benchmark Item Aggregation29 May 2026
- 2026Position: State-of-the-Art Claims Require State-of-the-Art Evidence17 May 2026
- 2026VERA-MH: Validation of Ethical and Responsible AI in Mental Health13 May 2026
- 2026Real-World AI Evaluation: How FRAME Generates Systematic Evidence to Resolve the Decision-Maker's Dilemma28 Feb 2026
- 2026Rules or Weights? Comparing User Understanding of Explainable AI Techniques with the Cognitive XAI-Adaptive Model23 Feb 2026
- 2026White-Box Sensitivity Auditing with Steering Vectors23 Jan 2026
- 2025Branching Out: Broadening AI Measurement and Evaluation with Measurement Trees30 Sep 2025
12 newest of 35 All 35 (JSON)