Asking Clarifying Questions in Open-Domain Information-Seeking Conversations
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Cited by 21 in LLM agents and tool use, but placed by its own abstract, which didn’t fit.
Abstract (arXiv)
Users often fail to formulate their complex information needs in a single query. As a consequence, they may need to scan multiple result pages or reformulate their queries, which may be a frustrating experience. Alternatively, systems can improve user satisfaction by proactively asking questions of the users to clarify their information needs. Asking clarifying questions is especially important in conversational systems since they can only return a limited number of (often only one) result(s). In this paper, we formulate the task of asking clarifying questions in open-domain information-seeking conversational systems. To this end, we propose an offline evaluation methodology for the task and collect a dataset, called Qulac, through crowdsourcing. Our dataset is built on top of the TREC Web Track 2009-2012 data and consists of over 10K question-answer pairs for 198 TREC topics with 762 facets. Our experiments on an oracle model demonstrate that asking only one good question leads to over 170% retrieval performance improvement in terms of P@1, which clearly demonstrates the potential impact of the task. We further propose a retrieval framework consisting of three components: question retrieval, question selection, and document retrieval. In particular, our question selection model takes into account the original query and previous question-answer interactions while selecting the next question. Our model significantly outperforms competitive baselines. To foster research in this area, we have made Qulac publicly available.
Key facts. Cited by 136 papers in the map (data through 7 Oct 2026). First posted on arXiv 15 Jul 2019.
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Citing papers per year: 2021: 20; 2022: 10; 2023: 13; 2024: 23; 2025: 24; 2026: 46.
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- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversationscited by 41
- 2025Magentic-UI: Towards Human-in-the-loop Agentic Systemscited by 41
- 2021Ask what's missing and what's useful: Improving Clarification Question Generation using Global Knowledgecited by 40
- 2022ClarifyDelphi: Reinforced Clarification Questions with Defeasibility Rewards for Social and Moral Situationscited by 36
38 more
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- 2025From Passive to Active Reasoning: Can Large Language Models Ask the Right Questions under Incomplete Information?cited by 21
- 2025DRAGged into Conflicts: Detecting and Addressing Conflicting Sources in Search-Augmented LLMscited by 21
- 2024STYLE: Improving Domain Transferability of Asking Clarification Questions in Large Language Model Powered Conversational Agentscited by 17
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- 2021Dialogue History Matters! Personalized Response Selectionin Multi-turn Retrieval-based Chatbotscited by 14
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50 most cited of 136 All 136 (JSON)
- 2026Asking for What Was Never Requested: Horizontal and Vertical Proactivity in Agents29 Sep 2026
- 2026LAVOIR: Teaching a Single-Pass Decision Encoder When and What to Ask with Amortized Value of Information25 Sep 2026
- 2026Clarification Is Not Correction: LLMs Fail to Let Go21 Sep 2026
- 2026When and How Should an Agent Clarify? CIGAsk: Teaching LLMs to Clarify via Counterfactual Information Gain21 Sep 2026
- 2026Ask Before You Optimize: Dynamic Pre-Formulation Clarification for Interactive Optimization4 Sep 2026
- 2026Proactive Service Agents: A Unified Decision Framework, Methods, and Evaluation3 Sep 2026
- 2026A Tri-Agent Framework for Evaluating and Aligning Question Clarification Capabilities of Large Language Models2 Sep 2026
- 2026How You Ask Shapes What You Get: A Theory-Seeded Measurement of Articulation in Advice-Seeking LLM Conversations30 Aug 2026
- 2026An Interactive Agent for Requirement-Driven Candidate Sourcing24 Aug 2026
- 2026Forgotten History or Test-of-Time? Retrospect and Prospect on RAG from an IR Perspective9 Aug 2026
- 2026One More Turn, Less Regret: A Regret-Based Multi-Turn Benchmark for LLMs' Clarification Policies23 Jul 2026
- 2026CIR at iKAT SCAI 2026: Exploring Clarification Need Prediction in Agentic Conversational Search22 Jul 2026
38 more
- 2026When Search Agents Should Ask: DiscoBench for Clarification-Aware Deep Search26 Jun 2026
- 2026TIPS: Topological Ill-Posedness Probing and Steering in Large Language Models22 Jun 2026
- 2026Clarify-Then-Search: A Clarification Benchmark for Deep Search with End-to-End Nugget Restoration17 Jun 2026
- 2026SOMA-SQL: Resolving Multi-Source Ambiguity in NL-to-SQL via Synthetic Log and Execution Probing9 Jun 2026
- 2026Knowing When to Ask: Self-Gated Clarification for Hierarchical Language Agents9 Jun 2026
- 2026TIDE: Proactive Multi-Problem Discovery via Template-Guided Iteration3 Jun 2026
- 2026Uncertainty-Aware Clarification in LLM Agents with Information Gain2 Jun 2026
- 2026CA-BED: Conversation-Aware Bayesian Experimental Design31 May 2026
- 2026What Am I Missing? Question-Answering as Hidden State Probing29 May 2026
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- 2026ULTRA:Urdu Language Transformer-based Recommendation Architecture12 Feb 2026
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- 2026QUARK: Robust Retrieval under Non-Faithful Queries via Query-Anchored Aggregation28 Jan 2026
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- 2026Orchestrating Specialized Agents for Trustworthy Enterprise RAG26 Jan 2026
- 2026Clarify or Answer: Reinforcement Learning for Agentic VQA with Context Under-specification23 Jan 2026
- 2026RAC: Retrieval-Augmented Clarification for Faithful Conversational Search16 Jan 2026
- 2026Dialogue Telemetry: Turn-Level Instrumentation for Autonomous Information Gathering14 Jan 2026
- 2026MirrorBench: A Benchmark to Evaluate Conversational User-Proxy Agents for Human-Likeness13 Jan 2026
- 2025MAC: A Multi-Agent Framework for Interactive User Clarification in Multi-turn Conversations15 Dec 2025
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- 2025InteractComp: Evaluating Search Agents With Ambiguous Queries28 Oct 2025
- 2025Sherlock Your Queries: Learning to Ask the Right Questions for Dialogue-Based Retrieval21 Oct 2025
50 newest of 136 All 136 (JSON)
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- 2026Ask or Assume? Uncertainty-Aware Clarification-Seeking in Coding Agentscited by 15
- 2026AgentIR: Reasoning-Aware Retrieval for Deep Research Agentscited by 13
- 2026Trajectory2Task: Training Robust Tool-Calling Agents with Synthesized Yet Verifiable Data for Complex User Intentscited by 11
- 2024AGENT-CQ: Automatic Generation and Evaluation of Clarifying Questions for Conversational Search with LLMscited by 7
- 2026MirrorBench: A Benchmark to Evaluate Conversational User-Proxy Agents for Human-Likenesscited by 7
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- 2026LiveClawBench: Benchmarking LLM Agents on Complex, Real-World Assistant Taskscited by 6
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- 2026When and How Should an Agent Clarify? CIGAsk: Teaching LLMs to Clarify via Counterfactual Information Gain21 Sep 2026
- 2026Proactive Service Agents: A Unified Decision Framework, Methods, and Evaluation3 Sep 2026
- 2026A Tri-Agent Framework for Evaluating and Aligning Question Clarification Capabilities of Large Language Models2 Sep 2026
- 2026An Interactive Agent for Requirement-Driven Candidate Sourcing24 Aug 2026
- 2026CIR at iKAT SCAI 2026: Exploring Clarification Need Prediction in Agentic Conversational Search22 Jul 2026
- 2026When Search Agents Should Ask: DiscoBench for Clarification-Aware Deep Search26 Jun 2026
- 2026Knowing When to Ask: Self-Gated Clarification for Hierarchical Language Agents9 Jun 2026
- 2026Uncertainty-Aware Clarification in LLM Agents with Information Gain2 Jun 2026
- 2026ISEE: Interactive Semantic Enrichment for Database Fields21 Apr 2026
- 2026HiL-Bench (Human-in-Loop Benchmark): Do Agents Know When to Ask for Help?10 Apr 2026
- 2026Ask or Assume? Uncertainty-Aware Clarification-Seeking in Coding Agents27 Mar 2026
- 2026LiveClawBench: Benchmarking LLM Agents on Complex, Real-World Assistant Tasks20 Mar 2026
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- 2025Conversational Gold: Evaluating Personalized Conversational Search System using Gold Nuggetscited by 8
- 2026PassiveQA: A Three-Action Framework for Epistemically Calibrated Question Answering via Supervised Finetuningcited by 1
- 2026RAC: Retrieval-Augmented Clarification for Faithful Conversational Searchcited by 0
- 2026Orchestrating Specialized Agents for Trustworthy Enterprise RAGcited by 0
- 2026Sensitivity-Aware Retrieval-Augmented Intent Clarificationcited by 0
- 2026Forgotten History or Test-of-Time? Retrospect and Prospect on RAG from an IR Perspectivecited by 0
- 2026Forgotten History or Test-of-Time? Retrospect and Prospect on RAG from an IR Perspective9 Aug 2026
- 2026PassiveQA: A Three-Action Framework for Epistemically Calibrated Question Answering via Supervised Finetuning6 Apr 2026
- 2026Sensitivity-Aware Retrieval-Augmented Intent Clarification6 Mar 2026
- 2026Orchestrating Specialized Agents for Trustworthy Enterprise RAG26 Jan 2026
- 2026RAC: Retrieval-Augmented Clarification for Faithful Conversational Search16 Jan 2026
- 2025DRAGged into Conflicts: Detecting and Addressing Conflicting Sources in Search-Augmented LLMs10 Jun 2025
- 2025Conversational Gold: Evaluating Personalized Conversational Search System using Gold Nuggets12 Mar 2025
- 2024CRUD-RAG: A Comprehensive Chinese Benchmark for Retrieval-Augmented Generation of Large Language Models30 Jan 2024
- 2023Active Preference Inference using Language Models and Probabilistic Reasoningcited by 29
- 2025From Passive to Active Reasoning: Can Large Language Models Ask the Right Questions under Incomplete Information?cited by 21
- 2024Rethinking the Evaluation of Dialogue Systems: Effects of User Feedback on Crowdworkers and LLMscited by 2
- 2026What Am I Missing? Question-Answering as Hidden State Probingcited by 1
- 2026CA-BED: Conversation-Aware Bayesian Experimental Designcited by 0
- 2026CA-BED: Conversation-Aware Bayesian Experimental Design31 May 2026
- 2026What Am I Missing? Question-Answering as Hidden State Probing29 May 2026
- 2025From Passive to Active Reasoning: Can Large Language Models Ask the Right Questions under Incomplete Information?9 Jun 2025
- 2024Rethinking the Evaluation of Dialogue Systems: Effects of User Feedback on Crowdworkers and LLMs19 Apr 2024
- 2023Active Preference Inference using Language Models and Probabilistic Reasoning19 Dec 2023
- 2021Retrieving and Reading: A Comprehensive Survey on Open-domain Question Answeringcited by 178
- 2024Assisting in Writing Wikipedia-like Articles From Scratch with Large Language Modelscited by 150
- 2024Know Your Limits: A Survey of Abstention in Large Language Modelscited by 116
- 2023Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactionscited by 70
- 2023A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospectscited by 66
- 2021Building and Evaluating Open-Domain Dialogue Corpora with Clarifying Questionscited by 63
- 2024Towards Human-centered Proactive Conversational Agentscited by 48
- 2023Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversationscited by 41
- 2021Ask what's missing and what's useful: Improving Clarification Question Generation using Global Knowledgecited by 40
- 2022ClarifyDelphi: Reinforced Clarification Questions with Defeasibility Rewards for Social and Moral Situationscited by 36
- 2022INSCIT: Information-Seeking Conversations with Mixed-Initiative Interactionscited by 27
- 2022Task Ambiguity in Humans and Language Modelscited by 27
12 most cited of 101 All 101 (JSON)
- 2026Asking for What Was Never Requested: Horizontal and Vertical Proactivity in Agents29 Sep 2026
- 2026LAVOIR: Teaching a Single-Pass Decision Encoder When and What to Ask with Amortized Value of Information25 Sep 2026
- 2026Clarification Is Not Correction: LLMs Fail to Let Go21 Sep 2026
- 2026Ask Before You Optimize: Dynamic Pre-Formulation Clarification for Interactive Optimization4 Sep 2026
- 2026How You Ask Shapes What You Get: A Theory-Seeded Measurement of Articulation in Advice-Seeking LLM Conversations30 Aug 2026
- 2026One More Turn, Less Regret: A Regret-Based Multi-Turn Benchmark for LLMs' Clarification Policies23 Jul 2026
- 2026TIPS: Topological Ill-Posedness Probing and Steering in Large Language Models22 Jun 2026
- 2026Clarify-Then-Search: A Clarification Benchmark for Deep Search with End-to-End Nugget Restoration17 Jun 2026
- 2026SOMA-SQL: Resolving Multi-Source Ambiguity in NL-to-SQL via Synthetic Log and Execution Probing9 Jun 2026
- 2026TIDE: Proactive Multi-Problem Discovery via Template-Guided Iteration3 Jun 2026
- 2026Proactive for Uncertainty: Cause-Aware Error Diagnosis and Interactive Clarification for Spoken Dialogue Systems25 May 2026
- 2026Knowing but Not Showing: LLMs Recognize Ambiguity but Rarely Ask Clarifying Questions24 May 2026
12 newest of 101 All 101 (JSON)