Future of Work with AI Agents: Auditing Automation and Augmentation Potential across the U.S. Workforce
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Abstract (arXiv)
The rapid rise of compound AI systems (a.k.a., AI agents) is reshaping the labor market, raising concerns about job displacement, diminished human agency, and overreliance on automation. Yet, we lack a systematic understanding of the evolving landscape. In this paper, we address this gap by introducing a novel auditing framework to assess which occupational tasks workers want AI agents to automate or augment, and how those desires align with the current technological capabilities. Our framework features an audio-enhanced mini-interview to capture nuanced worker desires and introduces the Human Agency Scale (HAS) as a shared language to quantify the preferred level of human involvement. Using this framework, we construct the WORKBank database, building on the U.S. Department of Labor's O*NET database, to capture preferences from 1,500 domain workers and capability assessments from AI experts across over 844 tasks spanning 104 occupations. Jointly considering the desire and technological capability divides tasks in WORKBank into four zones: Automation "Green Light" Zone, Automation "Red Light" Zone, R&D Opportunity Zone, Low Priority Zone. This highlights critical mismatches and opportunities for AI agent development. Moving beyond a simple automate-or-not dichotomy, our results reveal diverse HAS profiles across occupations, reflecting heterogeneous expectations for human involvement. Moreover, our study offers early signals of how AI agent integration may reshape the core human competencies, shifting from information-focused skills to interpersonal ones. These findings underscore the importance of aligning AI agent development with human desires and preparing workers for evolving workplace dynamics.
Key facts. Cited by 38 papers in the map (data through 14 Oct 2026). Builds on 19 of its 69 references that are in the map. First posted on arXiv 6 Jun 2025.
Builds on
19 of 69 references.
References · 19
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Citing papers per year: 2025: 9; 2026: 29.
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- 2026Humans are Missing from AI Coding Agent Research4 Jul 2026
- 2026Autonomous Research Agents: A Survey of AI Scientists and the Verification Gap29 Jun 2026
- 2026When Users Change Their Mind: Evaluating Interruptible Agents in Long-Horizon Web Navigation1 Apr 2026
- 2026How are AI agents used? Evidence from 177,000 MCP tools25 Mar 2026
- 2026The Confidence Dichotomy: Analyzing and Mitigating Miscalibration in Tool-Use Agents12 Jan 2026
- 2025TheMCPCompany: Creating General-purpose Agents with Task-specific Tools22 Oct 2025
- 2025Cloning a Conversational Voice AI Agent from Call,Recording Datasets for Telesales5 Sep 2025
- 2025Profile-Aware Maneuvering: A Dynamic Multi-Agent System for Robust GAIA Problem Solving by AWorld13 Aug 2025
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- 2025How Do AI Agents Do Human Work? Comparing AI and Human Workflows Across Diverse Occupationscited by 19
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- 2026Intelligent AI Delegationcited by 18
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- 2026LLMs Corrupt Your Documents When You Delegatecited by 9
- 2025Interaction as Intelligence: Deep Research With Human-AI Partnershipcited by 5
- 2026"If You're Very Clever, No One Knows You've Used It": The Social Dynamics of Developing Generative AI Literacy in the Workplacecited by 2
- 2026Reflections and New Directions for Human-Centered Large Language Modelscited by 2
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