Evaluating Human-AI Collaboration: A Review and Methodological Framework
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Abstract (arXiv)
The use of artificial intelligence (AI) in working environments with individuals, known as Human-AI Collaboration (HAIC), has become essential in a variety of domains, boosting decision-making, efficiency, and innovation. Despite HAIC's wide potential, evaluating its effectiveness remains challenging due to the complex interaction of components involved. This paper provides a detailed analysis of existing HAIC evaluation approaches and develops a fresh paradigm for more effectively evaluating these systems. Our framework includes a structured decision tree which assists to select relevant metrics based on distinct HAIC modes (AI-Centric, Human-Centric, and Symbiotic). By including both quantitative and qualitative metrics, the framework seeks to represent HAIC's dynamic and reciprocal nature, enabling the assessment of its impact and success. This framework's practicality can be examined by its application in an array of domains, including manufacturing, healthcare, finance, and education, each of which has unique challenges and requirements. Our hope is that this study will facilitate further research on the systematic evaluation of HAIC in real-world applications.
Key facts. Cited by 25 papers in the map (data through 7 Oct 2026). Builds on 41 of its 155 references that are in the map. First posted on arXiv 9 Jul 2024.
Builds on
41 of 155 references.
References · 41
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Citing papers per year: 2024: 2; 2025: 14; 2026: 9.
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- 2025Interaction Dynamics as a Reward Signal for LLMs11 Nov 2025
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- 2025The Human-Data-Model Interaction Canvas for Visual Analytics12 May 2025
- 2025Towards Conversational AI for Human-Machine Collaborative MLOps16 Apr 2025
- 2025A Framework for Situating Innovations, Opportunities, and Challenges in Advancing Vertical Systems with Large AI Models3 Apr 2025
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- 2025YRC-Bench: A Benchmark for Learning to Coordinate with Experts13 Feb 2025
- 2024AI-Empowered Human Research Integrating Brain Science and Social Sciences Insights16 Nov 2024
- 2024Causal Responsibility Attribution for Human-AI Collaboration5 Nov 2024
- 2025CentaurEval: Benchmarking Human-in-the-Loop Value in Agentic Codingcited by 11
- 2025Embracing Trustworthy Brain-Agent Collaboration as Paradigm Extension for Intelligent Assistive Technologiescited by 5
- 2025Collaborative Causal Sensemaking: Closing the Complementarity Gap in Human-AI Decision Supportcited by 2
- 2026HiLSVA: Design and Evaluation of a Human-in-the-Loop Agentic System for Scientific Visualizationcited by 1
- 2026HiLSVA: Design and Evaluation of a Human-in-the-Loop Agentic System for Scientific Visualization25 Jun 2026
- 2025Collaborative Causal Sensemaking: Closing the Complementarity Gap in Human-AI Decision Support8 Dec 2025
- 2025CentaurEval: Benchmarking Human-in-the-Loop Value in Agentic Coding30 Nov 2025
- 2025Embracing Trustworthy Brain-Agent Collaboration as Paradigm Extension for Intelligent Assistive Technologies25 Oct 2025
- 2025Interaction Dynamics as a Reward Signal for LLMscited by 5
- 2025Interaction Dynamics as a Reward Signal for LLMs11 Nov 2025
- 2025Uncovering Systematic Failures of LLMs in Verifying Code Against Natural Language Specificationscited by 5
- 2025When Models Know More Than They Can Explain: Quantifying Knowledge Transfer in Human-AI Collaborationcited by 4
- 2026Are LLMs Reliable Code Reviewers? Systematic Overcorrection in Requirement Conformance Judgementcited by 4
- 2025Position: Beyond Assistance -- Reimagining LLMs as Ethical and Adaptive Co-Creators in Mental Health Carecited by 3
- 2026More Human or More AI? Visualizing Human-AI Collaboration Disclosures in Journalistic News Productioncited by 3
- 2024Causal Responsibility Attribution for Human-AI Collaborationcited by 2
- 2025A Framework for Situating Innovations, Opportunities, and Challenges in Advancing Vertical Systems with Large AI Modelscited by 2
- 2025Classifying Epistemic Relationships in Human-AI Interaction: An Exploratory Approachcited by 2
- 2026AgentDS Technical Report: Benchmarking the Future of Human-AI Collaboration in Domain-Specific Data Sciencecited by 2
- 2025Towards Conversational AI for Human-Machine Collaborative MLOpscited by 1
- 2026Alignment-Process-Outcome: Rethinking How AIs and Humans Collaboratecited by 1
- 2024AI-Empowered Human Research Integrating Brain Science and Social Sciences Insightscited by 0
12 most cited of 20 All 20 (JSON)
- 2026From Task Success to Productive Success: Evaluating Human-AI Collaboration by Quality and Cost17 Sep 2026
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- 2026Judgment-Grounded Expansion for Peer Review Generation22 Jun 2026
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- 2026AgentDS Technical Report: Benchmarking the Future of Human-AI Collaboration in Domain-Specific Data Science19 Mar 2026
- 2026Alignment-Process-Outcome: Rethinking How AIs and Humans Collaborate9 Mar 2026
- 2026Are LLMs Reliable Code Reviewers? Systematic Overcorrection in Requirement Conformance Judgement28 Feb 2026
- 2026More Human or More AI? Visualizing Human-AI Collaboration Disclosures in Journalistic News Production16 Jan 2026
- 2025Towards Human-AI Synergy in Requirements Engineering: A Framework and Preliminary Study28 Oct 2025
- 2025Uncovering Systematic Failures of LLMs in Verifying Code Against Natural Language Specifications17 Aug 2025
- 2025Classifying Epistemic Relationships in Human-AI Interaction: An Exploratory Approach2 Aug 2025
- 2025Epitome: Pioneering an Experimental Platform for AI-Social Science Integration30 Jun 2025
12 newest of 20 All 20 (JSON)