"It's a Fair Game", or Is It? Examining How Users Navigate Disclosure Risks and Benefits When Using LLM-Based Conversational Agents
On the map: LLM agents and tool use → Agent threats, guardrails and governance
Abstract (arXiv)
The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding of the privacy risks that concern users the most. However, existing research, primarily model-centered, does not provide insight into users' perspectives. To bridge this gap, we analyzed sensitive disclosures in real-world ChatGPT conversations and conducted semi-structured interviews with 19 LLM-based CA users. We found that users are constantly faced with trade-offs between privacy, utility, and convenience when using LLM-based CAs. However, users' erroneous mental models and the dark patterns in system design limited their awareness and comprehension of the privacy risks. Additionally, the human-like interactions encouraged more sensitive disclosures, which complicated users' ability to navigate the trade-offs. We discuss practical design guidelines and the needs for paradigm shifts to protect the privacy of LLM-based CA users.
Key facts. Cited by 60 papers in the map (data through 14 Oct 2026). Placed in Agent threats, guardrails and governance, one of 16 directions in LLM agents and tool use. Builds on 25 of its 89 references that are in the map. First posted on arXiv 20 Sep 2023.
Builds on
25 of 89 references.
References · 25
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- 2023The False Promise of Imitating Proprietary LLMscited by 263
- 2023HuatuoGPT, towards Taming Language Model to Be a Doctorcited by 214
- 2022What Does it Mean for a Language Model to Preserve Privacy?cited by 195
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Citing papers per year: 2024: 16; 2025: 25; 2026: 19.
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- 2024The Emerged Security and Privacy of LLM Agent: A Survey with Case Studiescited by 131
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- 2025Understanding the LLM-ification of CHI: Unpacking the Impact of LLMs at CHI through a Systematic Literature Reviewcited by 16
- 2024Embedding Large Language Models into Extended Reality: Opportunities and Challenges for Inclusion, Engagement, and Privacycited by 14
- 2024Privacy Leakage Overshadowed by Views of AI: A Study on Human Oversight of Privacy in Language Model Agentcited by 14
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- 2024Secret Use of Large Language Model (LLM)cited by 9
- 2025Understanding and Mitigating Bias Inheritance in LLM-based Data Augmentation on Downstream Taskscited by 9
- 2024'Since Lawyers are Males..': Examining Implicit Gender Bias in Hindi Language Generation by LLMscited by 8
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- 2025Operationalizing Data Minimization for Privacy-Preserving LLM Promptingcited by 8
- 2024Privacy Bias in Language Models: A Contextual Integrity-based Auditing Metriccited by 6
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- 2026Hear You in Silence: Designing for Active Listening in Human Interaction with Conversational Agents Using Context-Aware Pacingcited by 3
- 2024Learned, Lagged, LLM-splained: LLM Responses to End User Security Questionscited by 2
- 2025Toward Knowledge-Guided AI for Inverse Design in Manufacturing: A Perspective on Domain, Physics, and Human-AI Synergycited by 2
- 2025ISACL: Internal State Analyzer for Copyrighted Training Data Leakagecited by 2
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- 2025Can I Trust This Chatbot? Assessing User Privacy in AI-Healthcare Chatbot Applicationscited by 2
- 2025Who's Asking? Simulating Role-Based Questions for Conversational AI Evaluationcited by 2
- 2025EQ-Negotiator: Dynamic Emotional Personas Empower Small Language Models for Edge-Deployable Credit Negotiationcited by 2
- 2026Privacy in Human-AI Romantic Relationships: Concerns, Boundaries, and Agencycited by 2
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Healthcited by 1
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- 2025Exploring User Acceptance and Concerns toward LLM-powered Conversational Agents in Immersive Extended Realitycited by 0
- 2026From Fragmentation to Integration: Exploring the Design Space of AI Agents for Human-as-the-Unit Privacy Managementcited by 0
- 2026"Are You Sure?": An Empirical Study of Human Perception Vulnerability in LLM-Driven Agentic Systemscited by 0
50 most cited of 60 All 60 (JSON)
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- 2026From Momentary Emotion Inference to Sustained Emotion Support: Evaluating a Companion Agent in a Longitudinal Study14 Sep 2026
- 2026Loss Landscape Poisoning: Targeted Extraction of Unseen Training Data from LLMs15 Jun 2026
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- 2026Stayin' Aligned Over Time: Towards Longitudinal Human-LLM Alignment via Contextual Reflection and Privacy-Preserving Behavioral Data5 May 2026
- 2026Understanding U.S. Users' Security and Privacy Transparency Needs for Consumer-Facing Generative AI19 Apr 2026
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- 2026Investigating In-Context Privacy Learning by Integrating User-Facing Privacy Tools into Conversational Agents19 Mar 2026
- 2026Human-Centred LLM Privacy Audits: Findings and Frictions12 Mar 2026
- 2026Disentangling Prompt Element Level Risk Factors for Hallucinations and Omissions in Mental Health LLM Responses10 Mar 2026
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- 2026"Are You Sure?": An Empirical Study of Human Perception Vulnerability in LLM-Driven Agentic Systems24 Feb 2026
- 2026Hear You in Silence: Designing for Active Listening in Human Interaction with Conversational Agents Using Context-Aware Pacing5 Feb 2026
- 2026From Fragmentation to Integration: Exploring the Design Space of AI Agents for Human-as-the-Unit Privacy Management4 Feb 2026
- 2026Understanding Users' Privacy Reasoning and Behaviors During Chatbot Use to Support Meaningful Agency in Privacy26 Jan 2026
- 2026Privacy in Human-AI Romantic Relationships: Concerns, Boundaries, and Agency23 Jan 2026
- 2025Exploring User Acceptance and Concerns toward LLM-powered Conversational Agents in Immersive Extended Reality17 Dec 2025
- 2025EQ-Negotiator: Dynamic Emotional Personas Empower Small Language Models for Edge-Deployable Credit Negotiation5 Nov 2025
- 2025User Perceptions vs. Proxy LLM Judges: Privacy and Helpfulness in LLM Responses to Privacy-Sensitive Scenarios23 Oct 2025
- 2025Black Box Absorption: LLMs Undermining Innovative Ideas23 Oct 2025
- 2025One Size Fits All? A Modular Adaptive Sanitization Kit (MASK) for Customizable Privacy-Preserving Phone Scam Detection21 Oct 2025
- 2025Who's Asking? Simulating Role-Based Questions for Conversational AI Evaluation19 Oct 2025
- 2025Autonomy Reshapes How Personalization Affects Privacy Concerns and Trust in LLM Agents6 Oct 2025
- 2025Operationalizing Data Minimization for Privacy-Preserving LLM Prompting4 Oct 2025
- 2025Position: Privacy Is Not Just Memorization!2 Oct 2025
- 2025It's My Agent, Not Me: Personal Privacy Boundaries in AI-Delegated Information Sharing26 Sep 2025
- 2025Can I Trust This Chatbot? Assessing User Privacy in AI-Healthcare Chatbot Applications18 Sep 2025
- 2025Beyond PII: How Users Attempt to Estimate and Mitigate Implicit LLM Inference15 Sep 2025
- 2025ISACL: Internal State Analyzer for Copyrighted Training Data Leakage25 Aug 2025
- 2025Evaluation and Benchmarking of LLM Agents: A Survey29 Jul 2025
- 2025When GPT Spills the Tea: Comprehensive Assessment of Knowledge File Leakage in GPTs30 May 2025
- 2025Toward Knowledge-Guided AI for Inverse Design in Manufacturing: A Perspective on Domain, Physics, and Human-AI Synergy29 May 2025
- 2025The Impact of a Chatbot's Ephemerality-Framing on Self-Disclosure Perceptions26 May 2025
- 2025Invisible Prompts, Visible Threats: Malicious Font Injection in External Resources for Large Language Models22 May 2025
- 2025Toward a Human-Centered Evaluation Framework for Trustworthy LLM-Powered GUI Agents24 Apr 2025
- 2025Privacy Meets Explainability: Managing Confidential Data and Transparency Policies in LLM-Empowered Science14 Apr 2025
- 2025DarkBench: Benchmarking Dark Patterns in Large Language Models13 Mar 2025
- 2025Protecting Users From Themselves: Safeguarding Contextual Privacy in Interactions with Conversational Agents22 Feb 2025
- 2025Understanding and Mitigating Bias Inheritance in LLM-based Data Augmentation on Downstream Tasks6 Feb 2025
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- 2025Understanding the LLM-ification of CHI: Unpacking the Impact of LLMs at CHI through a Systematic Literature Review22 Jan 2025
- 2024Private Yet Social: How LLM Chatbots Support and Challenge Eating Disorder Recovery16 Dec 2024
- 2024Learned, Lagged, LLM-splained: LLM Responses to End User Security Questions21 Nov 2024
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Health4 Nov 2024
- 2024Privacy Leakage Overshadowed by Views of AI: A Study on Human Oversight of Privacy in Language Model Agent2 Nov 2024
- 2024DAWN: Designing Distributed Agents in a Worldwide Network11 Oct 2024
- 2024Rescriber: Smaller-LLM-Powered User-Led Data Minimization for LLM-Based Chatbots10 Oct 2024
50 newest of 60 All 60 (JSON)
- 2025Evaluation and Benchmarking of LLM Agents: A Surveycited by 152
- 2024The Emerged Security and Privacy of LLM Agent: A Survey with Case Studiescited by 131
- 2025Plan-Then-Execute: An Empirical Study of User Trust and Team Performance When Using LLM Agents As A Daily Assistantcited by 54
- 2025Protecting Users From Themselves: Safeguarding Contextual Privacy in Interactions with Conversational Agentscited by 26
- 2024Privacy Leakage Overshadowed by Views of AI: A Study on Human Oversight of Privacy in Language Model Agentcited by 14
- 2025Toward a Human-Centered Evaluation Framework for Trustworthy LLM-Powered GUI Agentscited by 11
- 2024DAWN: Designing Distributed Agents in a Worldwide Networkcited by 6
- 2026GroupGPT: A Token-efficient and Privacy-preserving Agentic Framework for Multi-User Chat Assistantcited by 1
- 2025Exploring User Acceptance and Concerns toward LLM-powered Conversational Agents in Immersive Extended Realitycited by 0
- 2026"Are You Sure?": An Empirical Study of Human Perception Vulnerability in LLM-Driven Agentic Systemscited by 0
- 2026Focused on the User, Overlooking the Risks: Security and Privacy Understandings, Practices and Challenges of Independent Chinese AI Agent Developerscited by 0
- 2026Focused on the User, Overlooking the Risks: Security and Privacy Understandings, Practices and Challenges of Independent Chinese AI Agent Developers2 Jun 2026
- 2026GroupGPT: A Token-efficient and Privacy-preserving Agentic Framework for Multi-User Chat Assistant1 Mar 2026
- 2026"Are You Sure?": An Empirical Study of Human Perception Vulnerability in LLM-Driven Agentic Systems24 Feb 2026
- 2025Exploring User Acceptance and Concerns toward LLM-powered Conversational Agents in Immersive Extended Reality17 Dec 2025
- 2025Evaluation and Benchmarking of LLM Agents: A Survey29 Jul 2025
- 2025Toward a Human-Centered Evaluation Framework for Trustworthy LLM-Powered GUI Agents24 Apr 2025
- 2025Protecting Users From Themselves: Safeguarding Contextual Privacy in Interactions with Conversational Agents22 Feb 2025
- 2025Plan-Then-Execute: An Empirical Study of User Trust and Team Performance When Using LLM Agents As A Daily Assistant3 Feb 2025
- 2024Privacy Leakage Overshadowed by Views of AI: A Study on Human Oversight of Privacy in Language Model Agent2 Nov 2024
- 2024DAWN: Designing Distributed Agents in a Worldwide Network11 Oct 2024
- 2024The Emerged Security and Privacy of LLM Agent: A Survey with Case Studies28 Jul 2024
- 2024Towards interactive evaluations for interaction harms in human-AI systemscited by 29
- 2025DarkBench: Benchmarking Dark Patterns in Large Language Modelscited by 28
- 2025Position: Privacy Is Not Just Memorization!cited by 17
- 2024Rescriber: Smaller-LLM-Powered User-Led Data Minimization for LLM-Based Chatbotscited by 16
- 2025Understanding the LLM-ification of CHI: Unpacking the Impact of LLMs at CHI through a Systematic Literature Reviewcited by 16
- 2024Embedding Large Language Models into Extended Reality: Opportunities and Challenges for Inclusion, Engagement, and Privacycited by 14
- 2024Characterizing and modeling harms from interactions with design patterns in AI interfacescited by 11
- 2024Human-Centered Privacy Research in the Age of Large Language Modelscited by 9
- 2024Secret Use of Large Language Model (LLM)cited by 9
- 2024'Since Lawyers are Males..': Examining Implicit Gender Bias in Hindi Language Generation by LLMscited by 8
- 2024Private Yet Social: How LLM Chatbots Support and Challenge Eating Disorder Recoverycited by 8
- 2025Operationalizing Data Minimization for Privacy-Preserving LLM Promptingcited by 8
12 most cited of 45 All 45 (JSON)
- 2026Right Words, Wrong Moment: A Clinician-Grounded Analysis of Distress in 19,930 Conversations between Young People and ChatGPT28 Sep 2026
- 2026From Momentary Emotion Inference to Sustained Emotion Support: Evaluating a Companion Agent in a Longitudinal Study14 Sep 2026
- 2026Loss Landscape Poisoning: Targeted Extraction of Unseen Training Data from LLMs15 Jun 2026
- 2026PrivacySIM: Evaluating LLM Simulation of User Privacy Behavior12 May 2026
- 2026Priming, Path-dependence, and Plasticity: Understanding the molding of user-LLM interaction and its implications from (many) chat logs in the wild7 May 2026
- 2026Understanding U.S. Users' Security and Privacy Transparency Needs for Consumer-Facing Generative AI19 Apr 2026
- 2026Say Something Else: Rethinking Contextual Privacy as Information Sufficiency7 Apr 2026
- 2026Investigating In-Context Privacy Learning by Integrating User-Facing Privacy Tools into Conversational Agents19 Mar 2026
- 2026Human-Centred LLM Privacy Audits: Findings and Frictions12 Mar 2026
- 2026Disentangling Prompt Element Level Risk Factors for Hallucinations and Omissions in Mental Health LLM Responses10 Mar 2026
- 2026Privacy and Safety Experiences and Concerns of U.S. Women Using Generative AI for Seeking Sexual and Reproductive Health Information10 Mar 2026
- 2026Hear You in Silence: Designing for Active Listening in Human Interaction with Conversational Agents Using Context-Aware Pacing5 Feb 2026
12 newest of 45 All 45 (JSON)
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