mlsanityData to 7 Oct 2026

Enhancing Task Bot Engagement with Synthesized Open-Domain Dialog

arXiv 2212.10008 ↗First posted 20 Dec 2022cs.CL cs.AIcited by 5

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Abstract (arXiv)

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes, it is essential to build a system that can effectively handle both TOD and ODD and access different knowledge sources. To address the lack of available data for the fused task, we propose a framework for automatically generating dialogues that combine knowledge-grounded ODDs and TODs in various settings. Additionally, we introduce a unified model PivotBot that is capable of appropriately adopting TOD and ODD modes and accessing different knowledge sources in order to effectively tackle the fused task. Evaluation results demonstrate the superior ability of the proposed model to switch seamlessly between TOD and ODD tasks.

Key facts. Cited by 5 papers in the map (data through 7 Oct 2026). Builds on 32 of its 42 references that are in the map. First posted on arXiv 20 Dec 2022.

Builds on

32 of 42 references.

References · 32

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20 more
  1. 2019Task-Oriented Dialog Systems that Consider Multiple Appropriate Responses under the Same Contextcited by 99
  2. 2019Proactive Human-Machine Conversation with Explicit Conversation Goalscited by 87
  3. 2019Learning to Select Knowledge for Response Generation in Dialog Systemscited by 80
  4. 2019Target-Guided Open-Domain Conversationcited by 66
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  20. 2021Towards a Universal NLG for Dialogue Systems and Simulators with Future Bridgingcited by 2

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Cited by year

Citing papers per year: 2023: 2; 2024: 3.

5 papers.

  1. 2024Injecting Salesperson's Dialogue Strategies in Large Language Models with Chain-of-Thought Reasoningcited by 9
  2. 2024Towards Full Delegation: Designing Ideal Agentic Behaviors for Travel Planningcited by 7
  3. 2023Revealing User Familiarity Bias in Task-Oriented Dialogue via Interactive Evaluationcited by 4
  4. 2024Chitchat as Interference: Adding User Backstories to Task-Oriented Dialoguescited by 4
  5. 2023SalesBot 2.0: A Human-Like Intent-Guided Chit-Chat Datasetcited by 3