Are LLM-based Evaluators Confusing NLG Quality Criteria?
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Abstract (arXiv)
Some prior work has shown that LLMs perform well in NLG evaluation for different tasks. However, we discover that LLMs seem to confuse different evaluation criteria, which reduces their reliability. For further verification, we first consider avoiding issues of inconsistent conceptualization and vague expression in existing NLG quality criteria themselves. So we summarize a clear hierarchical classification system for 11 common aspects with corresponding different criteria from previous studies involved. Inspired by behavioral testing, we elaborately design 18 types of aspect-targeted perturbation attacks for fine-grained analysis of the evaluation behaviors of different LLMs. We also conduct human annotations beyond the guidance of the classification system to validate the impact of the perturbations. Our experimental results reveal confusion issues inherent in LLMs, as well as other noteworthy phenomena, and necessitate further research and improvements for LLM-based evaluation.
Key facts. Cited by 36 papers in the map (data through 14 Oct 2026). Builds on 31 of its 49 references that are in the map. First posted on arXiv 19 Feb 2024.
Builds on
31 of 49 references.
References · 31
- 2023Llama 2: Open Foundation and Fine-Tuned Chat Modelscited by 13,028
- 2023Judging LLM-as-a-Judge with MT-Bench and Chatbot Arenacited by 8,626
- 2019BERTScore: Evaluating Text Generation with BERTcited by 5,512
- 2023G-Eval: NLG Evaluation using GPT-4 with Better Human Alignmentcited by 2,276
- 2020BLEURT: Learning Robust Metrics for Text Generationcited by 1,203
- 2023Large Language Models are not Fair Evaluatorscited by 1,085
- 2015Teaching Machines to Read and Comprehendcited by 1,049
- 2020COMET: A Neural Framework for MT Evaluationcited by 1,033
- 2020Beyond Accuracy: Behavioral Testing of NLP models with CheckListcited by 1,006
- 2023Can Large Language Models Be an Alternative to Human Evaluations?cited by 734
- 2020SummEval: Re-evaluating Summarization Evaluationcited by 674
- 2019Evaluating the Factual Consistency of Abstractive Text Summarizationcited by 584
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- 2023Prometheus: Inducing Fine-grained Evaluation Capability in Language Modelscited by 575
- 2019SAMSum Corpus: A Human-annotated Dialogue Dataset for Abstractive Summarizationcited by 535
- 2023Is ChatGPT a Good NLG Evaluator? A Preliminary Studycited by 422
- 2023Large Language Models Are State-of-the-Art Evaluators of Translation Qualitycited by 420
- 2019Neural Text Summarization: A Critical Evaluationcited by 189
- 2020USR: An Unsupervised and Reference Free Evaluation Metric for Dialog Generationcited by 188
- 2023Human-like Summarization Evaluation with ChatGPTcited by 126
- 2023Are Large Language Model-based Evaluators the Solution to Scaling Up Multilingual Evaluation?cited by 88
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- 2023Evaluation Metrics in the Era of GPT-4: Reliably Evaluating Large Language Models on Sequence to Sequence Taskscited by 53
- 2021Perturbation CheckLists for Evaluating NLG Evaluation Metricscited by 50
- 2022On the Blind Spots of Model-Based Evaluation Metrics for Text Generationcited by 49
- 2023A Comprehensive Analysis of the Effectiveness of Large Language Models as Automatic Dialogue Evaluatorscited by 45
- 2022DEMETR: Diagnosing Evaluation Metrics for Translationcited by 36
- 2023X-Eval: Generalizable Multi-aspect Text Evaluation via Augmented Instruction Tuning with Auxiliary Evaluation Aspectscited by 28
- 2023Simple LLM Prompting is State-of-the-Art for Robust and Multilingual Dialogue Evaluationcited by 19
- 2023CoAScore: Chain-of-Aspects Prompting for NLG Evaluationcited by 14
- 2023DeltaScore: Fine-Grained Story Evaluation with Perturbationscited by 9
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Citing papers per year: 2024: 8; 2025: 18; 2026: 10.
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- 2025CLEV: LLM-Based Evaluation Through Lightweight Efficient Voting for Free-Form Question-Answering11 Mar 2025
- 2025Exploring the Multilingual NLG Evaluation Abilities of LLM-Based Evaluators6 Mar 2025
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- 2025A Dual-Perspective NLG Meta-Evaluation Framework with Automatic Benchmark and Better Interpretability17 Feb 2025
- 2025Decision Information Meets Large Language Models: The Future of Explainable Operations Research14 Feb 2025
- 2024Reasoning Through Execution: Unifying Process and Outcome Rewards for Code Generation19 Dec 2024
- 2024From Generation to Judgment: Opportunities and Challenges of LLM-as-a-judge25 Nov 2024
- 2024RevisEval: Improving LLM-as-a-Judge via Response-Adapted References7 Oct 2024
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- 2024Improving Context-Aware Preference Modeling for Language Models20 Jul 2024
- 2024Themis: A Reference-free NLG Evaluation Language Model with Flexibility and Interpretability26 Jun 2024
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- 2026Useless but Safe? Benchmarking Utility Recovery with User Intent Clarification in Multi-Turn Conversations29 Apr 2026
- 2025Reward Models are Metrics in a Trench Coat3 Oct 2025
- 2025Beyond the Surface: Enhancing LLM-as-a-Judge Alignment with Human via Internal Representations5 Aug 2025
- 2024Improving Context-Aware Preference Modeling for Language Models20 Jul 2024
- 2024From Generation to Judgment: Opportunities and Challenges of LLM-as-a-judgecited by 494
- 2024Judging the Judges: Evaluating Alignment and Vulnerabilities in LLMs-as-Judgescited by 205
- 2024Lessons from the Trenches on Reproducible Evaluation of Language Modelscited by 179
- 2025Neither Valid nor Reliable? Investigating the Use of LLMs as Judgescited by 39
- 2025Toward Generalizable Evaluation in the LLM Era: A Survey Beyond Benchmarkscited by 28
- 2024RevisEval: Improving LLM-as-a-Judge via Response-Adapted Referencescited by 20
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- 2025HPSS: Heuristic Prompting Strategy Search for LLM Evaluatorscited by 5
12 most cited of 27 All 27 (JSON)
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12 newest of 27 All 27 (JSON)