Conversational Question Answering: A Survey
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Abstract (arXiv)
Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of conversational artificial intelligence (AI) which has led to the introduction of a special research topic on Conversational Question Answering (CQA), wherein a system is required to understand the given context and then engages in multi-turn QA to satisfy the user's information needs. Whilst the focus of most of the existing research work is subjected to single-turn QA, the field of multi-turn QA has recently grasped attention and prominence owing to the availability of large-scale, multi-turn QA datasets and the development of pre-trained language models. With a good amount of models and research papers adding to the literature every year recently, there is a dire need of arranging and presenting the related work in a unified manner to streamline future research. This survey, therefore, is an effort to present a comprehensive review of the state-of-the-art research trends of CQA primarily based on reviewed papers from 2016-2021. Our findings show that there has been a trend shift from single-turn to multi-turn QA which empowers the field of Conversational AI from different perspectives. This survey is intended to provide an epitome for the research community with the hope of laying a strong foundation for the field of CQA.
Key facts. Cited by 31 papers in the map (data through 7 Oct 2026). Builds on 79 of its 122 references that are in the map. First posted on arXiv 2 Jun 2021.
Builds on
79 of 122 references.
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50 most cited of 79 All 79 (JSON)
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Citing papers per year: 2021: 2; 2022: 6; 2023: 14; 2024: 6; 2025: 2; 2026: 1.
31 papers.
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- 2022ConvFinQA: Exploring the Chain of Numerical Reasoning in Conversational Finance Question Answeringcited by 194
- 2023A Survey of GPT-3 Family Large Language Models Including ChatGPT and GPT-4cited by 81
- 2023Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactionscited by 70
- 2023Large Language Models are Visual Reasoning Coordinatorscited by 58
- 2023AI-TA: Towards an Intelligent Question-Answer Teaching Assistant using Open-Source LLMscited by 21
- 2022LingYi: Medical Conversational Question Answering System based on Multi-modal Knowledge Graphscited by 15
- 2022Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunitiescited by 14
- 2023Federated Prompting and Chain-of-Thought Reasoning for Improving LLMs Answeringcited by 14
- 2024Prompting Large Language Models with Knowledge Graphs for Question Answering Involving Long-tail Factscited by 14
- 2024ProPD: Dynamic Token Tree Pruning and Generation for LLM Parallel Decodingcited by 12
- 2023CarExpert: Leveraging Large Language Models for In-Car Conversational Question Answeringcited by 10
- 2021More Than Reading Comprehension: A Survey on Datasets and Metrics of Textual Question Answeringcited by 8
19 more
- 2023Towards Applying Powerful Large AI Models in Classroom Teaching: Opportunities, Challenges and Prospectscited by 6
- 2023Knowledge Graphs Queryingcited by 5
- 2023Learning to Select the Relevant History Turns in Conversational Question Answeringcited by 4
- 2023Understanding User Intent Modeling for Conversational Recommender Systems: A Systematic Literature Reviewcited by 4
- 2023Keeping the Questions Conversational: Using Structured Representations to Resolve Dependency in Conversational Question Answeringcited by 3
- 2026Hippocampus: An Efficient and Scalable Memory Module for Agentic AIcited by 3
- 2022Contrastive Representation Learning for Conversational Question Answering over Knowledge Graphscited by 2
- 2023Phrase Retrieval for Open-Domain Conversational Question Answering with Conversational Dependency Modeling via Contrastive Learningcited by 2
- 2022A Comprehensive Survey of Natural Language Generation Advances from the Perspective of Digital Deceptioncited by 1
- 2023Orca: A Few-shot Benchmark for Chinese Conversational Machine Reading Comprehensioncited by 1
- 2024Synergizing Machine Learning & Symbolic Methods: A Survey on Hybrid Approaches to Natural Language Processingcited by 1
- 2024Towards Robust Evaluation: A Comprehensive Taxonomy of Datasets and Metrics for Open Domain Question Answering in the Era of Large Language Modelscited by 1
- 2025A Survey of the State-of-the-Art in Conversational Question Answering Systemscited by 1
- 2021Recent Advances in Automated Question Answering In Biomedical Domaincited by 0
- 2022Towards leveraging latent knowledge and Dialogue context for real-world conversational question answeringcited by 0
- 2023OpinionConv: Conversational Product Search with Grounded Opinionscited by 0
- 2024Instant Answering in E-Commerce Buyer-Seller Messaging using Message-to-Question Reformulationcited by 0
- 2024PerkwE_COQA: Enhanced Persian Conversational Question Answering by combining contextual keyword extraction with Large Language Modelscited by 0
- 2025Agent-Based Detection and Resolution of Incompleteness and Ambiguity in Interactions with Large Language Modelscited by 0
- 2026Hippocampus: An Efficient and Scalable Memory Module for Agentic AI14 Feb 2026
- 2025A Survey of the State-of-the-Art in Conversational Question Answering Systems6 Sep 2025
- 2025Agent-Based Detection and Resolution of Incompleteness and Ambiguity in Interactions with Large Language Models4 Jul 2025
- 2024Towards Robust Evaluation: A Comprehensive Taxonomy of Datasets and Metrics for Open Domain Question Answering in the Era of Large Language Models19 Jun 2024
- 2024Prompting Large Language Models with Knowledge Graphs for Question Answering Involving Long-tail Facts10 May 2024
- 2024PerkwE_COQA: Enhanced Persian Conversational Question Answering by combining contextual keyword extraction with Large Language Models8 Apr 2024
- 2024ProPD: Dynamic Token Tree Pruning and Generation for LLM Parallel Decoding21 Feb 2024
- 2024Synergizing Machine Learning & Symbolic Methods: A Survey on Hybrid Approaches to Natural Language Processing22 Jan 2024
- 2024Instant Answering in E-Commerce Buyer-Seller Messaging using Message-to-Question Reformulation18 Jan 2024
- 2023Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactions5 Dec 2023
- 2023AI-TA: Towards an Intelligent Question-Answer Teaching Assistant using Open-Source LLMs5 Nov 2023
- 2023Large Language Models are Visual Reasoning Coordinators23 Oct 2023
19 more
- 2023CarExpert: Leveraging Large Language Models for In-Car Conversational Question Answering14 Oct 2023
- 2023A Survey of GPT-3 Family Large Language Models Including ChatGPT and GPT-44 Oct 2023
- 2023OpinionConv: Conversational Product Search with Grounded Opinions8 Aug 2023
- 2023Understanding User Intent Modeling for Conversational Recommender Systems: A Systematic Literature Review5 Aug 2023
- 2023Learning to Select the Relevant History Turns in Conversational Question Answering4 Aug 2023
- 2023Phrase Retrieval for Open-Domain Conversational Question Answering with Conversational Dependency Modeling via Contrastive Learning7 Jun 2023
- 2023Knowledge Graphs Querying23 May 2023
- 2023Towards Applying Powerful Large AI Models in Classroom Teaching: Opportunities, Challenges and Prospects5 May 2023
- 2023Federated Prompting and Chain-of-Thought Reasoning for Improving LLMs Answering27 Apr 2023
- 2023Keeping the Questions Conversational: Using Structured Representations to Resolve Dependency in Conversational Question Answering14 Apr 2023
- 2023Orca: A Few-shot Benchmark for Chinese Conversational Machine Reading Comprehension27 Feb 2023
- 2022Towards leveraging latent knowledge and Dialogue context for real-world conversational question answering17 Dec 2022
- 2022Contrastive Representation Learning for Conversational Question Answering over Knowledge Graphs9 Oct 2022
- 2022ConvFinQA: Exploring the Chain of Numerical Reasoning in Conversational Finance Question Answering7 Oct 2022
- 2022A Comprehensive Survey of Natural Language Generation Advances from the Perspective of Digital Deception11 Aug 2022
- 2022Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunities9 May 2022
- 2022LingYi: Medical Conversational Question Answering System based on Multi-modal Knowledge Graphs20 Apr 2022
- 2021Recent Advances in Automated Question Answering In Biomedical Domain10 Nov 2021
- 2021More Than Reading Comprehension: A Survey on Datasets and Metrics of Textual Question Answering25 Sep 2021
- 2023A Survey of GPT-3 Family Large Language Models Including ChatGPT and GPT-4cited by 81
- 2023Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactionscited by 70
- 2022LingYi: Medical Conversational Question Answering System based on Multi-modal Knowledge Graphscited by 15
- 2022Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunitiescited by 14
- 2024Prompting Large Language Models with Knowledge Graphs for Question Answering Involving Long-tail Factscited by 14
- 2021More Than Reading Comprehension: A Survey on Datasets and Metrics of Textual Question Answeringcited by 8
- 2023Towards Applying Powerful Large AI Models in Classroom Teaching: Opportunities, Challenges and Prospectscited by 6
- 2023Knowledge Graphs Queryingcited by 5
- 2023Learning to Select the Relevant History Turns in Conversational Question Answeringcited by 4
- 2023Understanding User Intent Modeling for Conversational Recommender Systems: A Systematic Literature Reviewcited by 4
- 2023Keeping the Questions Conversational: Using Structured Representations to Resolve Dependency in Conversational Question Answeringcited by 3
- 2022Contrastive Representation Learning for Conversational Question Answering over Knowledge Graphscited by 2
12 most cited of 23 All 23 (JSON)
- 2025A Survey of the State-of-the-Art in Conversational Question Answering Systems6 Sep 2025
- 2024Towards Robust Evaluation: A Comprehensive Taxonomy of Datasets and Metrics for Open Domain Question Answering in the Era of Large Language Models19 Jun 2024
- 2024Prompting Large Language Models with Knowledge Graphs for Question Answering Involving Long-tail Facts10 May 2024
- 2024PerkwE_COQA: Enhanced Persian Conversational Question Answering by combining contextual keyword extraction with Large Language Models8 Apr 2024
- 2024Synergizing Machine Learning & Symbolic Methods: A Survey on Hybrid Approaches to Natural Language Processing22 Jan 2024
- 2024Instant Answering in E-Commerce Buyer-Seller Messaging using Message-to-Question Reformulation18 Jan 2024
- 2023Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactions5 Dec 2023
- 2023A Survey of GPT-3 Family Large Language Models Including ChatGPT and GPT-44 Oct 2023
- 2023OpinionConv: Conversational Product Search with Grounded Opinions8 Aug 2023
- 2023Understanding User Intent Modeling for Conversational Recommender Systems: A Systematic Literature Review5 Aug 2023
- 2023Learning to Select the Relevant History Turns in Conversational Question Answering4 Aug 2023
- 2023Phrase Retrieval for Open-Domain Conversational Question Answering with Conversational Dependency Modeling via Contrastive Learning7 Jun 2023
12 newest of 23 All 23 (JSON)