Tur[k]ingBench: A Challenge Benchmark for Web Agents
On the map: LLM agents and tool use → Web, search, and research agents
Abstract (arXiv)
Can advanced multi-modal models effectively tackle complex web-based tasks? Such tasks are often found on crowdsourcing platforms, where crowdworkers engage in challenging micro-tasks within web-based environments. Building on this idea, we present TurkingBench, a benchmark consisting of tasks presented as web pages with textual instructions and multi-modal contexts. Unlike previous approaches that rely on artificially synthesized web pages, our benchmark uses natural HTML pages originally designed for crowdsourcing workers to perform various annotation tasks. Each task's HTML instructions are instantiated with different values derived from crowdsourcing tasks, creating diverse instances. This benchmark includes 32.2K instances spread across 158 tasks. To support the evaluation of TurkingBench, we have developed a framework that links chatbot responses to actions on web pages (e.g., modifying a text box, selecting a radio button). We assess the performance of cutting-edge private and open-source models, including language-only and vision-language models (such as GPT4 and InternVL), on this benchmark. Our results show that while these models outperform random chance, there is still significant room for improvement. We hope that this benchmark will drive progress in the evaluation and development of web-based agents.
Key facts. Cited by 18 papers in the map (data through 7 Oct 2026). Placed in Web, search, and research agents, one of 16 directions in LLM agents and tool use. Builds on 51 of its 74 references that are in the map. First posted on arXiv 18 Mar 2024.
Builds on
51 of 74 references.
Closest ancestors · 5
Same direction, newest first
- 2024WebVoyager: Building an End-to-End Web Agent with Large Multimodal Models25 Jan
- 2024GPT-4V(ision) is a Generalist Web Agent, if Grounded3 Jan
- 2023WebArena: A Realistic Web Environment for Building Autonomous Agents25 Jul
- 2023Mind2Web: Towards a Generalist Agent for the Web9 Jun
- 2022WebShop: Towards Scalable Real-World Web Interaction with Grounded Language Agents4 Jul
Other references · 46
- 2020An Image is Worth 16x16 Words: Transformers for Image Recognition at Scalecited by 29,915
- 2022Training language models to follow instructions with human feedbackcited by 15,712
- 2021Evaluating Large Language Models Trained on Codecited by 8,053
- 2023Toolformer: Language Models Can Teach Themselves to Use Toolscited by 4,072
- 2023InternVL: Scaling up Vision Foundation Models and Aligning for Generic Visual-Linguistic Taskscited by 2,534
- 2021WebGPT: Browser-assisted question-answering with human feedbackcited by 1,722
- 2021Multitask Prompted Training Enables Zero-Shot Task Generalizationcited by 1,462
- 2023AgentBench: Evaluating LLMs as Agentscited by 1,211
- 2022Super-NaturalInstructions: Generalization via Declarative Instructions on 1600+ NLP Taskscited by 858
- 2021Cross-Task Generalization via Natural Language Crowdsourcing Instructionscited by 696
- 2022LayoutLMv3: Pre-training for Document AI with Unified Text and Image Maskingcited by 481
- 2020Room-Across-Room: Multilingual Vision-and-Language Navigation with Dense Spatiotemporal Groundingcited by 401
34 more
- 2023Augmented Language Models: a Surveycited by 398
- 2023Language Models can Solve Computer Taskscited by 371
- 2022Pix2Struct: Screenshot Parsing as Pretraining for Visual Language Understandingcited by 360
- 2023A Real-World WebAgent with Planning, Long Context Understanding, and Program Synthesiscited by 350
- 2023Tool Learning with Foundation Modelscited by 302
- 2022PromptSource: An Integrated Development Environment and Repository for Natural Language Promptscited by 288
- 2018Reinforcement Learning on Web Interfaces Using Workflow-Guided Explorationcited by 282
- 2020Mapping Natural Language Instructions to Mobile UI Action Sequencescited by 180
- 2024WebLINX: Real-World Website Navigation with Multi-Turn Dialoguecited by 177
- 2022CM3: A Causal Masked Multimodal Model of the Internetcited by 142
- 2021UIBert: Learning Generic Multimodal Representations for UI Understandingcited by 93
- 2021AndroidEnv: A Reinforcement Learning Platform for Androidcited by 90
- 2022A data-driven approach for learning to control computerscited by 87
- 2020The Turking Test: Can Language Models Understand Instructions?cited by 82
- 2022META-GUI: Towards Multi-modal Conversational Agents on Mobile GUIcited by 81
- 2023ARNOLD: A Benchmark for Language-Grounded Task Learning With Continuous States in Realistic 3D Scenescited by 68
- 2022Spotlight: Mobile UI Understanding using Vision-Language Models with a Focuscited by 62
- 2022A Dataset for Interactive Vision-Language Navigation with Unknown Command Feasibilitycited by 61
- 2018Learning to Navigate the Webcited by 60
- 2021HTLM: Hyper-Text Pre-Training and Prompting of Language Modelscited by 58
- 2022Language Modelling with Pixelscited by 53
- 2021Grounding Open-Domain Instructions to Automate Web Support Taskscited by 43
- 2023Hierarchical Prompting Assists Large Language Model on Web Navigationcited by 36
- 2022EditEval: An Instruction-Based Benchmark for Text Improvementscited by 30
- 2023LLF-Bench: Benchmark for Interactive Learning from Language Feedbackcited by 30
- 2023The Trickle-down Impact of Reward (In-)consistency on RLHFcited by 29
- 2021VUT: Versatile UI Transformer for Multi-Modal Multi-Task User Interface Modelingcited by 26
- 2024Dual-View Visual Contextualization for Web Navigationcited by 24
- 2018Mapping Natural Language Commands to Web Elementscited by 23
- 2023GEAR: Augmenting Language Models with Generalizable and Efficient Tool Resolutioncited by 17
- 2022XDoc: Unified Pre-training for Cross-Format Document Understandingcited by 12
- 2022MUG: Interactive Multimodal Grounding on User Interfacescited by 9
- 2022Test-Time Adaptation for Visual Document Understandingcited by 6
- 2022Knowing Where and What: Unified Word Block Pretraining for Document Understandingcited by 2
Built on by
Citing papers per year: 2024: 5; 2025: 9; 2026: 4.
18 papers.
Sort:
By area:
- 2024AI Agents That Mattercited by 199
- 2025Large Language Model Agent: A Survey on Methodology, Applications and Challengescited by 194
- 2025WebWalker: Benchmarking LLMs in Web Traversalcited by 171
- 2024Large Language Model-Brained GUI Agents: A Surveycited by 160
- 2024AssistantBench: Can Web Agents Solve Realistic and Time-Consuming Tasks?cited by 155
- 2024GUI Agents: A Surveycited by 101
- 2024Large Language Models Empowered Personalized Web Agentscited by 64
- 2025OS Agents: A Survey on MLLM-based Agents for General Computing Devices Usecited by 35
- 2025Symbiotic Cooperation for Web Agents: Harnessing Complementary Strengths of Large and Small LLMscited by 24
- 2025Agent Data Protocol: Unifying Datasets for Diverse, Effective Fine-tuning of LLM Agentscited by 16
- 2025Investigating the Impact of Dark Patterns on LLM-Based Web Agentscited by 13
- 2025Evolutionary Perspectives on the Evaluation of LLM-Based AI Agents: A Comprehensive Surveycited by 12
6 more
- 2026From Question Answering to Task Completion: A Survey on Agent System and Harness Designcited by 9
- 2025TextAtari: 100K Frames Game Playing with Language Agentscited by 6
- 2025Mind the Web: The Security of Web Use Agentscited by 5
- 2026Can LLM Agents Be CFOs? Benchmarking Long-Horizon Resource Allocation in an Uncertain Enterprise Environmentcited by 3
- 2026RiskWebWorld: A Realistic Interactive Benchmark for GUI Agents in E-commerce Risk Managementcited by 0
- 2026CAP: A Scalable Benchmark for Evaluating Cross-Site Browser Agents with Complex Actions and Perceptioncited by 0
- 2026CAP: A Scalable Benchmark for Evaluating Cross-Site Browser Agents with Complex Actions and Perception9 Aug 2026
- 2026From Question Answering to Task Completion: A Survey on Agent System and Harness Design14 Jun 2026
- 2026RiskWebWorld: A Realistic Interactive Benchmark for GUI Agents in E-commerce Risk Management15 Apr 2026
- 2026Can LLM Agents Be CFOs? Benchmarking Long-Horizon Resource Allocation in an Uncertain Enterprise Environment24 Mar 2026
- 2025Agent Data Protocol: Unifying Datasets for Diverse, Effective Fine-tuning of LLM Agents28 Oct 2025
- 2025Investigating the Impact of Dark Patterns on LLM-Based Web Agents20 Oct 2025
- 2025OS Agents: A Survey on MLLM-based Agents for General Computing Devices Use6 Aug 2025
- 2025Mind the Web: The Security of Web Use Agents8 Jun 2025
- 2025Evolutionary Perspectives on the Evaluation of LLM-Based AI Agents: A Comprehensive Survey6 Jun 2025
- 2025TextAtari: 100K Frames Game Playing with Language Agents4 Jun 2025
- 2025Large Language Model Agent: A Survey on Methodology, Applications and Challenges27 Mar 2025
- 2025Symbiotic Cooperation for Web Agents: Harnessing Complementary Strengths of Large and Small LLMs11 Feb 2025
6 more
- 2025WebWalker: Benchmarking LLMs in Web Traversal13 Jan 2025
- 2024GUI Agents: A Survey18 Dec 2024
- 2024Large Language Model-Brained GUI Agents: A Survey27 Nov 2024
- 2024Large Language Models Empowered Personalized Web Agents22 Oct 2024
- 2024AssistantBench: Can Web Agents Solve Realistic and Time-Consuming Tasks?22 Jul 2024
- 2024AI Agents That Matter1 Jul 2024
- 2025Large Language Model Agent: A Survey on Methodology, Applications and Challengescited by 194
- 2024Large Language Model-Brained GUI Agents: A Surveycited by 160
- 2024AssistantBench: Can Web Agents Solve Realistic and Time-Consuming Tasks?cited by 155
- 2024GUI Agents: A Surveycited by 101
- 2024Large Language Models Empowered Personalized Web Agentscited by 64
- 2025OS Agents: A Survey on MLLM-based Agents for General Computing Devices Usecited by 35
- 2025Symbiotic Cooperation for Web Agents: Harnessing Complementary Strengths of Large and Small LLMscited by 24
- 2025Agent Data Protocol: Unifying Datasets for Diverse, Effective Fine-tuning of LLM Agentscited by 16
- 2025Investigating the Impact of Dark Patterns on LLM-Based Web Agentscited by 13
- 2025Evolutionary Perspectives on the Evaluation of LLM-Based AI Agents: A Comprehensive Surveycited by 12
- 2026From Question Answering to Task Completion: A Survey on Agent System and Harness Designcited by 9
- 2025TextAtari: 100K Frames Game Playing with Language Agentscited by 6
12 most cited of 16 All 16 (JSON)
- 2026CAP: A Scalable Benchmark for Evaluating Cross-Site Browser Agents with Complex Actions and Perception9 Aug 2026
- 2026From Question Answering to Task Completion: A Survey on Agent System and Harness Design14 Jun 2026
- 2026RiskWebWorld: A Realistic Interactive Benchmark for GUI Agents in E-commerce Risk Management15 Apr 2026
- 2026Can LLM Agents Be CFOs? Benchmarking Long-Horizon Resource Allocation in an Uncertain Enterprise Environment24 Mar 2026
- 2025Agent Data Protocol: Unifying Datasets for Diverse, Effective Fine-tuning of LLM Agents28 Oct 2025
- 2025Investigating the Impact of Dark Patterns on LLM-Based Web Agents20 Oct 2025
- 2025OS Agents: A Survey on MLLM-based Agents for General Computing Devices Use6 Aug 2025
- 2025Mind the Web: The Security of Web Use Agents8 Jun 2025
- 2025Evolutionary Perspectives on the Evaluation of LLM-Based AI Agents: A Comprehensive Survey6 Jun 2025
- 2025TextAtari: 100K Frames Game Playing with Language Agents4 Jun 2025
- 2025Large Language Model Agent: A Survey on Methodology, Applications and Challenges27 Mar 2025
- 2025Symbiotic Cooperation for Web Agents: Harnessing Complementary Strengths of Large and Small LLMs11 Feb 2025
12 newest of 16 All 16 (JSON)
- 2025WebWalker: Benchmarking LLMs in Web Traversalcited by 171
- 2025WebWalker: Benchmarking LLMs in Web Traversal13 Jan 2025
- 2024AI Agents That Mattercited by 199
- 2024AI Agents That Matter1 Jul 2024
Similar, not cited
Close in wording, no citation either way
- 2024MMInA: Benchmarking Multihop Multimodal Internet Agents
- 2024WebCanvas: Benchmarking Web Agents in Online Environments
- 2026MolmoWeb: Open Visual Web Agent and Open Data for the Open Web
- 2025BEARCUBS: A benchmark for computer-using web agents
- 2025WebArxiv: A Reproducible Benchmark for Evaluating Multimodal Web Agents on arXiv Tasks
- 2026LiveAgentBench: Comprehensive Benchmarking of Agentic Systems Across 104 Real-World Challenges
- 2025BrowserArena: Evaluating LLM Agents on Real-World Web Navigation Tasks
- 2025REAL: Benchmarking Autonomous Agents on Deterministic Simulations of Real Websites