Out-of-Domain Intent Detection Considering Multi-Turn Dialogue Contexts
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Abstract (arXiv)
Out-of-Domain (OOD) intent detection is vital for practical dialogue systems, and it usually requires considering multi-turn dialogue contexts. However, most previous OOD intent detection approaches are limited to single dialogue turns. In this paper, we introduce a context-aware OOD intent detection (Caro) framework to model multi-turn contexts in OOD intent detection tasks. Specifically, we follow the information bottleneck principle to extract robust representations from multi-turn dialogue contexts. Two different views are constructed for each input sample and the superfluous information not related to intent detection is removed using a multi-view information bottleneck loss. Moreover, we also explore utilizing unlabeled data in Caro. A two-stage training process is introduced to mine OOD samples from these unlabeled data, and these OOD samples are used to train the resulting model with a bootstrapping approach. Comprehensive experiments demonstrate that Caro establishes state-of-the-art performances on multi-turn OOD detection tasks by improving the F1-OOD score of over 29% compared to the previous best method.
Key facts. Cited by 6 papers in the map (data through 7 Oct 2026). Builds on 59 of its 103 references that are in the map. First posted on arXiv 5 May 2023.
Builds on
59 of 103 references.
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Citing papers per year: 2023: 2; 2024: 1; 2025: 1; 2026: 2.
6 papers.
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- 2026WASIL: In-the-Wild Arabic Spoken Interactions with LLMscited by 1
- 2024'No' Matters: Out-of-Distribution Detection in Multimodality Long Dialoguecited by 0
- 2025Beyond More Context: Retrieval Diversity Boosts Multi-Turn Intent Understandingcited by 0
- 2026Interpretability of the Intent Detection Problem: A New Approachcited by 0
- 2026WASIL: In-the-Wild Arabic Spoken Interactions with LLMs9 May 2026
- 2026Interpretability of the Intent Detection Problem: A New Approach23 Jan 2026
- 2025Beyond More Context: Retrieval Diversity Boosts Multi-Turn Intent Understanding20 Oct 2025
- 2024'No' Matters: Out-of-Distribution Detection in Multimodality Long Dialogue31 Oct 2024
- 2023Long-Tailed Question Answering in an Open World11 May 2023
- 2023Domain Incremental Lifelong Learning in an Open World11 May 2023