Navigating the Grey Area: How Expressions of Uncertainty and Overconfidence Affect Language Models
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Abstract (arXiv)
The increased deployment of LMs for real-world tasks involving knowledge and facts makes it important to understand model epistemology: what LMs think they know, and how their attitudes toward that knowledge are affected by language use in their inputs. Here, we study an aspect of model epistemology: how epistemic markers of certainty, uncertainty, or evidentiality like "I'm sure it's", "I think it's", or "Wikipedia says it's" affect models, and whether they contribute to model failures. We develop a typology of epistemic markers and inject 50 markers into prompts for question answering. We find that LMs are highly sensitive to epistemic markers in prompts, with accuracies varying more than 80%. Surprisingly, we find that expressions of high certainty result in a 7% decrease in accuracy as compared to low certainty expressions; similarly, factive verbs hurt performance, while evidentials benefit performance. Our analysis of a popular pretraining dataset shows that these markers of uncertainty are associated with answers on question-answering websites, while markers of certainty are associated with questions. These associations may suggest that the behavior of LMs is based on mimicking observed language use, rather than truly reflecting epistemic uncertainty.
Key facts. Cited by 91 papers in the map (data through 7 Oct 2026). Builds on 19 of its 51 references that are in the map. First posted on arXiv 26 Feb 2023.
Builds on
19 of 51 references.
References · 19
- 2017TriviaQA: A Large Scale Distantly Supervised Challenge Dataset for Reading Comprehensioncited by 2,895
- 2020The Pile: An 800GB Dataset of Diverse Text for Language Modelingcited by 2,346
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- 2021Fantastically Ordered Prompts and Where to Find Them: Overcoming Few-Shot Prompt Order Sensitivitycited by 1,122
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- 2020How Can We Know When Language Models Know? On the Calibration of Language Models for Question Answeringcited by 439
- 2021Revisiting the Calibration of Modern Neural Networkscited by 387
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- 2022Social Simulacra: Creating Populated Prototypes for Social Computing Systemscited by 300
- 2020Selective Question Answering under Domain Shiftcited by 228
- 2022Demystifying Prompts in Language Models via Perplexity Estimationcited by 215
- 2019Automatically Neutralizing Subjective Bias in Textcited by 105
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- 2022Prompt-and-Rerank: A Method for Zero-Shot and Few-Shot Arbitrary Textual Style Transfer with Small Language Modelscited by 49
- 2022Uncertainty Estimation for Language Reward Modelscited by 35
- 2022Calibrated Interpretation: Confidence Estimation in Semantic Parsingcited by 33
- 2018Neural models of factualitycited by 20
- 2021The Possible, the Plausible, and the Desirable: Event-Based Modality Detection for Language Processingcited by 13
- 2021He Thinks He Knows Better than the Doctors: BERT for Event Factuality Fails on Pragmaticscited by 12
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Citing papers per year: 2023: 2; 2024: 26; 2025: 43; 2026: 20.
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