DS-TOD: Efficient Domain Specialization for Task Oriented Dialog
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Abstract (arXiv)
Recent work has shown that self-supervised dialog-specific pretraining on large conversational datasets yields substantial gains over traditional language modeling (LM) pretraining in downstream task-oriented dialog (TOD). These approaches, however, exploit general dialogic corpora (e.g., Reddit) and thus presumably fail to reliably embed domain-specific knowledge useful for concrete downstream TOD domains. In this work, we investigate the effects of domain specialization of pretrained language models (PLMs) for TOD. Within our DS-TOD framework, we first automatically extract salient domain-specific terms, and then use them to construct DomainCC and DomainReddit -- resources that we leverage for domain-specific pretraining, based on (i) masked language modeling (MLM) and (ii) response selection (RS) objectives, respectively. We further propose a resource-efficient and modular domain specialization by means of domain adapters -- additional parameter-light layers in which we encode the domain knowledge. Our experiments with prominent TOD tasks -- dialog state tracking (DST) and response retrieval (RR) -- encompassing five domains from the MultiWOZ benchmark demonstrate the effectiveness of DS-TOD. Moreover, we show that the light-weight adapter-based specialization (1) performs comparably to full fine-tuning in single domain setups and (2) is particularly suitable for multi-domain specialization, where besides advantageous computational footprint, it can offer better TOD performance.
Key facts. Cited by 21 papers in the map (data through 14 Oct 2026). Builds on 42 of its 59 references that are in the map. First posted on arXiv 15 Oct 2021.
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Citing papers per year: 2022: 10; 2023: 5; 2024: 6.
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12 most cited of 21 All 21 (JSON)
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- 2024Ignore Me But Don't Replace Me: Utilizing Non-Linguistic Elements for Pretraining on the Cybersecurity Domain15 Mar 2024
- 2024What the Weight?! A Unified Framework for Zero-Shot Knowledge Composition23 Jan 2024
- 2023SQATIN: Supervised Instruction Tuning Meets Question Answering for Improved Dialogue NLU16 Nov 2023
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- 2023Leveraging Open Information Extraction for More Robust Domain Transfer of Event Trigger Detection23 May 2023
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- 2022Can Demographic Factors Improve Text Classification? Revisiting Demographic Adaptation in the Age of Transformers13 Oct 2022
12 newest of 21 All 21 (JSON)