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GlobalWoZ: Globalizing MultiWoZ to Develop Multilingual Task-Oriented Dialogue Systems

arXiv 2110.07679 ↗First posted 14 Oct 2021cs.CL cs.AIcited by 30

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Abstract (arXiv)

Much recent progress in task-oriented dialogue (ToD) systems has been driven by available annotation data across multiple domains for training. Over the last few years, there has been a move towards data curation for multilingual ToD systems that are applicable to serve people speaking different languages. However, existing multilingual ToD datasets either have a limited coverage of languages due to the high cost of data curation, or ignore the fact that dialogue entities barely exist in countries speaking these languages. To tackle these limitations, we introduce a novel data curation method that generates GlobalWoZ -- a large-scale multilingual ToD dataset globalized from an English ToD dataset for three unexplored use cases. Our method is based on translating dialogue templates and filling them with local entities in the target-language countries. We release our dataset as well as a set of strong baselines to encourage research on learning multilingual ToD systems for real use cases.

Key facts. Cited by 30 papers in the map (data through 7 Oct 2026). Builds on 22 of its 38 references that are in the map. First posted on arXiv 14 Oct 2021.

Builds on

22 of 38 references.

References · 22

  1. 2018BERT: Pre-training of Deep Bidirectional Transformers for Language Understandingcited by 40,204
  2. 2019Unsupervised Cross-lingual Representation Learning at Scalecited by 3,907
  3. 2020mT5: A massively multilingual pre-trained text-to-text transformercited by 1,813
  4. 2020Multilingual Denoising Pre-training for Neural Machine Translationcited by 1,028
  5. 2018MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modellingcited by 760
  6. 2019Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Datasetcited by 426
  7. 2020A Simple Language Model for Task-Oriented Dialoguecited by 331
  8. 2016A Network-based End-to-End Trainable Task-oriented Dialogue Systemcited by 252
  9. 2019Transferable Multi-Domain State Generator for Task-Oriented Dialogue Systemscited by 215
  10. 2020MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselinescited by 201
  11. 2020MTOP: A Comprehensive Multilingual Task-Oriented Semantic Parsing Benchmarkcited by 156
  12. 2017Key-Value Retrieval Networks for Task-Oriented Dialoguecited by 137
10 more
  1. 2020TripPy: A Triple Copy Strategy for Value Independent Neural Dialog State Trackingcited by 130
  2. 2018Cross-Lingual Transfer Learning for Multilingual Task Oriented Dialogcited by 124
  3. 2020MinTL: Minimalist Transfer Learning for Task-Oriented Dialogue Systemscited by 103
  4. 2017Frames: A Corpus for Adding Memory to Goal-Oriented Dialogue Systemscited by 84
  5. 2020Recent Advances and Challenges in Task-oriented Dialog Systemcited by 78
  6. 2020CrossWOZ: A Large-Scale Chinese Cross-Domain Task-Oriented Dialogue Datasetcited by 66
  7. 2021BiToD: A Bilingual Multi-Domain Dataset For Task-Oriented Dialogue Modelingcited by 55
  8. 2021From Masked Language Modeling to Translation: Non-English Auxiliary Tasks Improve Zero-shot Spoken Language Understandingcited by 43
  9. 2020RiSAWOZ: A Large-Scale Multi-Domain Wizard-of-Oz Dataset with Rich Semantic Annotations for Task-Oriented Dialogue Modelingcited by 40
  10. 2019VOnDA: A Framework for Ontology-Based Dialogue Managementcited by 2

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Cited by year (2026 to 7 Oct)

Citing papers per year: 2021: 1; 2022: 10; 2023: 12; 2024: 4; 2025: 1; 2026: 2.

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  1. 2022Is GPT-3 a Good Data Annotator?cited by 208
  2. 2023Retrieving Multimodal Information for Augmented Generation: A Surveycited by 84
  3. 2023XTREME-UP: A User-Centric Scarce-Data Benchmark for Under-Represented Languagescited by 34
  4. 2022Multi2WOZ: A Robust Multilingual Dataset and Conversational Pretraining for Task-Oriented Dialogcited by 30
  5. 2022Neuro-Symbolic Procedural Planning with Commonsense Promptingcited by 28
  6. 2022Cross-Lingual Dialogue Dataset Creation via Outline-Based Generationcited by 23
  7. 2022"Do you follow me?": A Survey of Recent Approaches in Dialogue State Trackingcited by 22
  8. 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directionscited by 17
  9. 2023Multi3WOZ: A Multilingual, Multi-Domain, Multi-Parallel Dataset for Training and Evaluating Culturally Adapted Task-Oriented Dialog Systemscited by 16
  10. 2022MULTI3NLU++: A Multilingual, Multi-Intent, Multi-Domain Dataset for Natural Language Understanding in Task-Oriented Dialoguecited by 15
  11. 2022MDIA: A Benchmark for Multilingual Dialogue Generation in 46 Languagescited by 13
  12. 2023X-RiSAWOZ: High-Quality End-to-End Multilingual Dialogue Datasets and Few-shot Agentscited by 12
18 more
  1. 2021Contextual Semantic Parsing for Multilingual Task-Oriented Dialoguescited by 10
  2. 2022CGoDial: A Large-Scale Benchmark for Chinese Goal-oriented Dialog Evaluationcited by 9
  3. 2023MASA-TCN: Multi-anchor Space-aware Temporal Convolutional Neural Networks for Continuous and Discrete EEG Emotion Recognitioncited by 9
  4. 2022The Whole Truth and Nothing But the Truth: Faithful and Controllable Dialogue Response Generation with Dataflow Transduction and Constrained Decodingcited by 7
  5. 2023Efficiently Aligned Cross-Lingual Transfer Learning for Conversational Tasks using Prompt-Tuningcited by 5
  6. 2023InstructTODS: Large Language Models for End-to-End Task-Oriented Dialogue Systemscited by 5
  7. 2023Zero and Few-Shot Localization of Task-Oriented Dialogue Agents with a Distilled Representationcited by 4
  8. 2024Responsible Multilingual Large Language Models: A Survey of Development, Applications, and Societal Impactcited by 3
  9. 2025SEADialogues: A Multilingual Culturally Grounded Multi-turn Dialogue Dataset on Southeast Asian Languagescited by 3
  10. 2023mPMR: A Multilingual Pre-trained Machine Reader at Scalecited by 2
  11. 2022Multilingual Multimodality: A Taxonomical Survey of Datasets, Techniques, Challenges and Opportunitiescited by 1
  12. 2024DIALIGHT: Lightweight Multilingual Development and Evaluation of Task-Oriented Dialogue Systems with Large Language Modelscited by 1
  13. 2024Benchmarks Underestimate the Readiness of Multi-lingual Dialogue Agentscited by 1
  14. 2023Is Translation Helpful? An Empirical Analysis of Cross-Lingual Transfer in Low-Resource Dialog Generationcited by 0
  15. 2023Talking with Machines: A Comprehensive Survey of Emergent Dialogue Systemscited by 0
  16. 2024Comparing Data Augmentation Methods for End-to-End Task-Oriented Dialog Systemscited by 0
  17. 2026Dial HEALTHDIAL for Advice: A Multilingual and Multi-Parallel Spoken Dialogue Dataset for Knowledge-Grounded Information Seekingcited by 0
  18. 2026τ-Multilingual: Benchmarking Voice Agents Across Languagescited by 0