mlsanityData to 14 Oct 2026

Key-Value Retrieval Networks for Task-Oriented Dialogue

arXiv 1705.05414 ↗First posted 15 May 2017cs.CLcited by 138

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Abstract (arXiv)

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded, multi-domain discourse through a novel key-value retrieval mechanism. The model is end-to-end differentiable and does not need to explicitly model dialogue state or belief trackers. We also release a new dataset of 3,031 dialogues that are grounded through underlying knowledge bases and span three distinct tasks in the in-car personal assistant space: calendar scheduling, weather information retrieval, and point-of-interest navigation. Our architecture is simultaneously trained on data from all domains and significantly outperforms a competitive rule-based system and other existing neural dialogue architectures on the provided domains according to both automatic and human evaluation metrics.

Key facts. Cited by 138 papers in the map (data through 14 Oct 2026). First posted on arXiv 15 May 2017.

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Citing papers per year: 2019: 1; 2020: 0; 2021: 31; 2022: 39; 2023: 35; 2024: 16; 2025: 11; 2026: 5.

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  1. 2022UnifiedSKG: Unifying and Multi-Tasking Structured Knowledge Grounding with Text-to-Text Language Modelscited by 231
  2. 2024A Survey on Recent Advances in LLM-Based Multi-turn Dialogue Systemscited by 170
  3. 2021Multi-Task Pre-Training for Plug-and-Play Task-Oriented Dialogue Systemcited by 139
  4. 2023TableLlama: Towards Open Large Generalist Models for Tablescited by 137
  5. 2021Recent Advances in Deep Learning Based Dialogue Systems: A Systematic Surveycited by 130
  6. 2021KLUE: Korean Language Understanding Evaluationcited by 114
  7. 2021GALAXY: A Generative Pre-trained Model for Task-Oriented Dialog with Semi-Supervised Learning and Explicit Policy Injectioncited by 102
  8. 2021QA Dataset Explosion: A Taxonomy of NLP Resources for Question Answering and Reading Comprehensioncited by 91
  9. 2021Action-Based Conversations Dataset: A Corpus for Building More In-Depth Task-Oriented Dialogue Systemscited by 75
  10. 2023SpokenWOZ: A Large-Scale Speech-Text Benchmark for Spoken Task-Oriented Dialogue Agentscited by 71
  11. 2022Latent Diffusion Energy-Based Model for Interpretable Text Modelingcited by 67
  12. 2021Few-Shot Bot: Prompt-Based Learning for Dialogue Systemscited by 64
38 more
  1. 2021BiToD: A Bilingual Multi-Domain Dataset For Task-Oriented Dialogue Modelingcited by 56
  2. 2022Controllable Dialogue Simulation with In-Context Learningcited by 42
  3. 2022InstructDial: Improving Zero and Few-shot Generalization in Dialogue through Instruction Tuningcited by 39
  4. 2022SPACE-3: Unified Dialog Model Pre-training for Task-Oriented Dialog Understanding and Generationcited by 34
  5. 2021AuGPT: Auxiliary Tasks and Data Augmentation for End-To-End Dialogue with Pre-Trained Language Modelscited by 31
  6. 2021GlobalWoZ: Globalizing MultiWoZ to Develop Multilingual Task-Oriented Dialogue Systemscited by 31
  7. 2023Ask an Expert: Leveraging Language Models to Improve Strategic Reasoning in Goal-Oriented Dialogue Modelscited by 31
  8. 2021Improving Unsupervised Dialogue Topic Segmentation with Utterance-Pair Coherence Scoringcited by 29
  9. 2024StructLM: Towards Building Generalist Models for Structured Knowledge Groundingcited by 29
  10. 2022HybriDialogue: An Information-Seeking Dialogue Dataset Grounded on Tabular and Textual Datacited by 28
  11. 2022Neuro-Symbolic Procedural Planning with Commonsense Promptingcited by 28
  12. 2022SPACE-2: Tree-Structured Semi-Supervised Contrastive Pre-training for Task-Oriented Dialog Understandingcited by 28
  13. 2022Building a Role Specified Open-Domain Dialogue System Leveraging Large-Scale Language Modelscited by 26
  14. 2023Uncovering the Potential of ChatGPT for Discourse Analysis in Dialogue: An Empirical Studycited by 24
  15. 2022ConvLab-3: A Flexible Dialogue System Toolkit Based on a Unified Data Formatcited by 22
  16. 2023DialogStudio: Towards Richest and Most Diverse Unified Dataset Collection for Conversational AIcited by 22
  17. 2021Structural Pre-training for Dialogue Comprehensioncited by 20
  18. 2021End-to-End Learning of Flowchart Grounded Task-Oriented Dialogscited by 20
  19. 2022DialoKG: Knowledge-Structure Aware Task-Oriented Dialogue Generationcited by 19
  20. 2021Don't be Contradicted with Anything! CI-ToD: Towards Benchmarking Consistency for Task-oriented Dialogue Systemcited by 18
  21. 2021Crossing the Conversational Chasm: A Primer on Natural Language Processing for Multilingual Task-Oriented Dialogue Systemscited by 17
  22. 2022Learning Dialogue Representations from Consecutive Utterancescited by 17
  23. 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directionscited by 17
  24. 2021NeuralWOZ: Learning to Collect Task-Oriented Dialogue via Model-Based Simulationcited by 16
  25. 2022Multimodal Conversational AI: A Survey of Datasets and Approachescited by 16
  26. 2022MVP: Multi-task Supervised Pre-training for Natural Language Generationcited by 16
  27. 2021Latent Space Energy-Based Model of Symbol-Vector Coupling for Text Generation and Classificationcited by 15
  28. 2022Is MultiWOZ a Solved Task? An Interactive TOD Evaluation Framework with User Simulatorcited by 15
  29. 2021CONDA: a CONtextual Dual-Annotated dataset for in-game toxicity understanding and detectioncited by 14
  30. 2022A Survey of Intent Classification and Slot-Filling Datasets for Task-Oriented Dialogcited by 14
  31. 2023Through the Lens of Core Competency: Survey on Evaluation of Large Language Modelscited by 12
  32. 2021Conversational Entity Linking: Problem Definition and Datasetscited by 11
  33. 2021Constraint based Knowledge Base Distillation in End-to-End Task Oriented Dialogscited by 11
  34. 2023Unsupervised Dialogue Topic Segmentation with Topic-aware Utterance Representationcited by 11
  35. 2024Retrieval-Enhanced Machine Learning: Synthesis and Opportunitiescited by 11
  36. 2022Towards Large-Scale Interpretable Knowledge Graph Reasoning for Dialogue Systemscited by 10
  37. 2022Q-TOD: A Query-driven Task-oriented Dialogue Systemcited by 10
  38. 2023SuperDialseg: A Large-scale Dataset for Supervised Dialogue Segmentationcited by 10

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