Explainable Predictive Process Monitoring
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Abstract (arXiv)
Predictive Business Process Monitoring is becoming an essential aid for organizations, providing online operational support of their processes. This paper tackles the fundamental problem of equipping predictive business process monitoring with explanation capabilities, so that not only the what but also the why is reported when predicting generic KPIs like remaining time, or activity execution. We use the game theory of Shapley Values to obtain robust explanations of the predictions. The approach has been implemented and tested on real-life benchmarks, showing for the first time how explanations can be given in the field of predictive business process monitoring.
Key facts. Cited by 27 papers in the map (data through 7 Oct 2026). First posted on arXiv 4 Aug 2020.
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Citing papers per year: 2021: 2; 2022: 12; 2023: 5; 2024: 4; 2025: 1; 2026: 3.
27 papers.
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- 2023Just Tell Me: Prompt Engineering in Business Process Managementcited by 17
- 2022Counterfactual Explanations for Predictive Business Process Monitoringcited by 12
- 2022An Explainable Decision Support System for Predictive Process Analyticscited by 8
- 2024How well can a large language model explain business processes as perceived by users?cited by 8
- 2021Building Interpretable Models for Business Process Prediction using Shared and Specialised Attention Mechanismscited by 6
- 2022Object-centric Process Predictive Analyticscited by 6
- 2022Prescriptive Process Monitoring in Intelligent Process Automation with Chatbot Orchestrationcited by 6
- 2022Explainability in Process Outcome Prediction: Guidelines to Obtain Interpretable and Faithful Modelscited by 5
- 2024Machine learning in business process management: A systematic literature reviewcited by 5
- 2024Achieving Fairness in Predictive Process Analytics via Adversarial Learning (Extended Version)cited by 5
- 2025Self-Explaining Neural Networks for Business Process Monitoringcited by 5
- 2022Predictive Compliance Monitoring in Process-Aware Information Systems: State of the Art, Functionalities, Research Directionscited by 4
15 more
- 2021The Duo of Artificial Intelligence and Big Data for Industry 4.0: Review of Applications, Techniques, Challenges, and Future Research Directionscited by 3
- 2022Explainable Predictive Process Monitoring: A User Evaluationcited by 3
- 2022Explainability of Predictive Process Monitoring Results: Can You See My Data Issues?cited by 3
- 2022A Framework for Extracting and Encoding Features from Object-Centric Event Datacited by 3
- 2023Performance-Preserving Event Log Sampling for Predictive Monitoringcited by 3
- 2023Interpretable and Explainable Machine Learning Methods for Predictive Process Monitoring: A Systematic Literature Reviewcited by 3
- 2022Multi-Fault Diagnosis Of Industrial Rotating Machines Using Data-Driven Approach: A Review Of Two Decades Of Researchcited by 2
- 2023A Survey on Event Prediction Methods from a Systems Perspective: Bringing Together Disparate Research Areascited by 2
- 2022XAI in the context of Predictive Process Monitoring: Too much to Revealcited by 1
- 2024A machine learning framework for interpretable predictions in patient pathways: The case of predicting ICU admission for patients with symptoms of sepsiscited by 1
- 2022Mining Explainable Predictive Features for Water Quality Managementcited by 0
- 2023Explain, Adapt and Retrain: How to improve the accuracy of a PPM classifier through different explanation stylescited by 0
- 2026Exploring LLM Features in Predictive Process Monitoring for Small-Scale Event-Logscited by 0
- 2026From Data Lifting to Continuous Risk Estimation: A Process-Aware Pipeline for Predictive Monitoring of Clinical Pathwayscited by 0
- 2026Feature Attribution-Based Explainability Analysis of Deep Learning Models in Predictive Process Monitoringcited by 0
- 2026Feature Attribution-Based Explainability Analysis of Deep Learning Models in Predictive Process Monitoring20 Jul 2026
- 2026From Data Lifting to Continuous Risk Estimation: A Process-Aware Pipeline for Predictive Monitoring of Clinical Pathways5 May 2026
- 2026Exploring LLM Features in Predictive Process Monitoring for Small-Scale Event-Logs16 Jan 2026
- 2025Self-Explaining Neural Networks for Business Process Monitoring23 Mar 2025
- 2024Achieving Fairness in Predictive Process Analytics via Adversarial Learning (Extended Version)3 Oct 2024
- 2024Machine learning in business process management: A systematic literature review26 May 2024
- 2024A machine learning framework for interpretable predictions in patient pathways: The case of predicting ICU admission for patients with symptoms of sepsis21 May 2024
- 2024How well can a large language model explain business processes as perceived by users?23 Jan 2024
- 2023Interpretable and Explainable Machine Learning Methods for Predictive Process Monitoring: A Systematic Literature Review29 Dec 2023
- 2023Just Tell Me: Prompt Engineering in Business Process Management14 Apr 2023
- 2023Explain, Adapt and Retrain: How to improve the accuracy of a PPM classifier through different explanation styles27 Mar 2023
- 2023A Survey on Event Prediction Methods from a Systems Perspective: Bringing Together Disparate Research Areas8 Feb 2023
15 more
- 2023Performance-Preserving Event Log Sampling for Predictive Monitoring18 Jan 2023
- 2022Prescriptive Process Monitoring in Intelligent Process Automation with Chatbot Orchestration13 Dec 2022
- 2022Mining Explainable Predictive Features for Water Quality Management8 Dec 2022
- 2022A Framework for Extracting and Encoding Features from Object-Centric Event Data2 Sep 2022
- 2022An Explainable Decision Support System for Predictive Process Analytics26 Jul 2022
- 2022Multi-Fault Diagnosis Of Industrial Rotating Machines Using Data-Driven Approach: A Review Of Two Decades Of Research30 May 2022
- 2022Predictive Compliance Monitoring in Process-Aware Information Systems: State of the Art, Functionalities, Research Directions10 May 2022
- 2022Explainability in Process Outcome Prediction: Guidelines to Obtain Interpretable and Faithful Models30 Mar 2022
- 2022Object-centric Process Predictive Analytics5 Mar 2022
- 2022Counterfactual Explanations for Predictive Business Process Monitoring24 Feb 2022
- 2022XAI in the context of Predictive Process Monitoring: Too much to Reveal16 Feb 2022
- 2022Explainability of Predictive Process Monitoring Results: Can You See My Data Issues?16 Feb 2022
- 2022Explainable Predictive Process Monitoring: A User Evaluation15 Feb 2022
- 2021Building Interpretable Models for Business Process Prediction using Shared and Specialised Attention Mechanisms3 Sep 2021
- 2021The Duo of Artificial Intelligence and Big Data for Industry 4.0: Review of Applications, Techniques, Challenges, and Future Research Directions6 Apr 2021
- 2023Just Tell Me: Prompt Engineering in Business Process Managementcited by 17
- 2022Counterfactual Explanations for Predictive Business Process Monitoringcited by 12
- 2022An Explainable Decision Support System for Predictive Process Analyticscited by 8
- 2024How well can a large language model explain business processes as perceived by users?cited by 8
- 2021Building Interpretable Models for Business Process Prediction using Shared and Specialised Attention Mechanismscited by 6
- 2022Object-centric Process Predictive Analyticscited by 6
- 2022Prescriptive Process Monitoring in Intelligent Process Automation with Chatbot Orchestrationcited by 6
- 2022Explainability in Process Outcome Prediction: Guidelines to Obtain Interpretable and Faithful Modelscited by 5
- 2024Machine learning in business process management: A systematic literature reviewcited by 5
- 2024Achieving Fairness in Predictive Process Analytics via Adversarial Learning (Extended Version)cited by 5
- 2025Self-Explaining Neural Networks for Business Process Monitoringcited by 5
- 2022Predictive Compliance Monitoring in Process-Aware Information Systems: State of the Art, Functionalities, Research Directionscited by 4
12 most cited of 27 All 27 (JSON)
- 2026Feature Attribution-Based Explainability Analysis of Deep Learning Models in Predictive Process Monitoring20 Jul 2026
- 2026From Data Lifting to Continuous Risk Estimation: A Process-Aware Pipeline for Predictive Monitoring of Clinical Pathways5 May 2026
- 2026Exploring LLM Features in Predictive Process Monitoring for Small-Scale Event-Logs16 Jan 2026
- 2025Self-Explaining Neural Networks for Business Process Monitoring23 Mar 2025
- 2024Achieving Fairness in Predictive Process Analytics via Adversarial Learning (Extended Version)3 Oct 2024
- 2024Machine learning in business process management: A systematic literature review26 May 2024
- 2024A machine learning framework for interpretable predictions in patient pathways: The case of predicting ICU admission for patients with symptoms of sepsis21 May 2024
- 2024How well can a large language model explain business processes as perceived by users?23 Jan 2024
- 2023Interpretable and Explainable Machine Learning Methods for Predictive Process Monitoring: A Systematic Literature Review29 Dec 2023
- 2023Just Tell Me: Prompt Engineering in Business Process Management14 Apr 2023
- 2023Explain, Adapt and Retrain: How to improve the accuracy of a PPM classifier through different explanation styles27 Mar 2023
- 2023A Survey on Event Prediction Methods from a Systems Perspective: Bringing Together Disparate Research Areas8 Feb 2023
12 newest of 27 All 27 (JSON)