Q-TOD: A Query-driven Task-oriented Dialogue System
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Abstract (arXiv)
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven task-oriented dialogue system, namely Q-TOD. The essential information from the dialogue context is extracted into a query, which is further employed to retrieve relevant knowledge records for response generation. Firstly, as the query is in the form of natural language and not confined to the schema of the knowledge base, the issue of domain adaption is alleviated remarkably in Q-TOD. Secondly, as the query enables the decoupling of knowledge retrieval from the generation, Q-TOD gets rid of the issue of knowledge base scalability. To evaluate the effectiveness of the proposed Q-TOD, we collect query annotations for three publicly available task-oriented dialogue datasets. Comprehensive experiments verify that Q-TOD outperforms strong baselines and establishes a new state-of-the-art performance on these datasets.
Key facts. Cited by 10 papers in the map (data through 7 Oct 2026). Builds on 31 of its 38 references that are in the map. First posted on arXiv 14 Oct 2022.
Builds on
31 of 38 references.
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19 more
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Citing papers per year: 2022: 1; 2023: 6; 2024: 2; 2025: 1.
10 papers.
- 2023A Survey of the Evolution of Language Model-Based Dialogue Systems: Data, Task and Modelscited by 23
- 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directionscited by 17
- 2023Multi-Grained Knowledge Retrieval for End-to-End Task-Oriented Dialogcited by 6
- 2024Synergizing In-context Learning with Hints for End-to-end Task-oriented Dialog Systemscited by 4
- 2024TransferTOD: A Generalizable Chinese Multi-Domain Task-Oriented Dialogue System with Transfer Capabilitiescited by 4
- 2023Retrieval-Generation Alignment for End-to-End Task-Oriented Dialogue Systemcited by 3
- 2023Dual-Feedback Knowledge Retrieval for Task-Oriented Dialogue Systemscited by 3
- 2022Query Enhanced Knowledge-Intensive Conversation via Unsupervised Joint Modelingcited by 2
- 2023Multijugate Dual Learning for Low-Resource Task-Oriented Dialogue Systemcited by 1
- 2025Improving Multi-turn Task Completion in Task-Oriented Dialog Systems via Prompt Chaining and Fine-Grained Feedbackcited by 0
- 2025Improving Multi-turn Task Completion in Task-Oriented Dialog Systems via Prompt Chaining and Fine-Grained Feedback18 Feb 2025
- 2024TransferTOD: A Generalizable Chinese Multi-Domain Task-Oriented Dialogue System with Transfer Capabilities31 Jul 2024
- 2024Synergizing In-context Learning with Hints for End-to-end Task-oriented Dialog Systems24 May 2024
- 2023A Survey of the Evolution of Language Model-Based Dialogue Systems: Data, Task and Models28 Nov 2023
- 2023End-to-end Task-oriented Dialogue: A Survey of Tasks, Methods, and Future Directions15 Nov 2023
- 2023Dual-Feedback Knowledge Retrieval for Task-Oriented Dialogue Systems23 Oct 2023
- 2023Retrieval-Generation Alignment for End-to-End Task-Oriented Dialogue System13 Oct 2023
- 2023Multijugate Dual Learning for Low-Resource Task-Oriented Dialogue System25 May 2023
- 2023Multi-Grained Knowledge Retrieval for End-to-End Task-Oriented Dialog17 May 2023
- 2022Query Enhanced Knowledge-Intensive Conversation via Unsupervised Joint Modeling19 Dec 2022