MTRAG: A Multi-Turn Conversational Benchmark for Evaluating Retrieval-Augmented Generation Systems
On the map: Retrieval-augmented generation → Conversational and speech RAG
Abstract (arXiv)
Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is asked to generate a response to a question in the context of a preceding conversation is an important and often overlooked task with several additional challenges. We present MTRAG: an end-to-end human-generated multi-turn RAG benchmark that reflects several real-world properties across diverse dimensions for evaluating the full RAG pipeline. MTRAG contains 110 conversations averaging 7.7 turns each across four domains for a total of 842 tasks. We also explore automation paths via synthetic data and LLM-as-a-Judge evaluation. Our human and automatic evaluations show that even state-of-the-art LLM RAG systems struggle on MTRAG. We demonstrate the need for strong retrieval and generation systems that can handle later turns, unanswerable questions, non-standalone questions, and multiple domains. MTRAG is available at https://github.com/ibm/mt-rag-benchmark.
Key facts. Cited by 50 papers in the map (data through 7 Oct 2026). Placed in Conversational and speech RAG, one of 15 directions in Retrieval-augmented generation. Builds on 35 of its 46 references that are in the map. First posted on arXiv 7 Jan 2025.
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35 of 46 references.
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Other references · 34
- 2024The Llama 3 Herd of Modelscited by 14,192
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- 2016SQuAD: 100,000+ Questions for Machine Comprehension of Textcited by 4,115
- 2024Mixtral of Expertscited by 1,785
- 2018Know What You Don't Know: Unanswerable Questions for SQuADcited by 1,538
- 2021BEIR: A Heterogenous Benchmark for Zero-shot Evaluation of Information Retrieval Modelscited by 1,225
- 2019Latent Retrieval for Weakly Supervised Open Domain Question Answeringcited by 691
- 2018CoQA: A Conversational Question Answering Challengecited by 674
- 2019ELI5: Long Form Question Answeringcited by 567
- 2023C-Pack: Packed Resources For General Chinese Embeddingscited by 556
- 2018Wizard of Wikipedia: Knowledge-Powered Conversational agentscited by 530
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- 2023Ragas: Automated Evaluation of Retrieval Augmented Generationcited by 408
- 2018QuAC : Question Answering in Contextcited by 379
- 2023Benchmarking Large Language Models in Retrieval-Augmented Generationcited by 307
- 2023RAGTruth: A Hallucination Corpus for Developing Trustworthy Retrieval-Augmented Language Modelscited by 272
- 2022ASQA: Factoid Questions Meet Long-Form Answerscited by 231
- 2023Evaluating Correctness and Faithfulness of Instruction-Following Models for Question Answeringcited by 150
- 2024RAGBench: Explainable Benchmark for Retrieval-Augmented Generation Systemscited by 115
- 2022FaithDial: A Faithful Benchmark for Information-Seeking Dialoguecited by 108
- 2020Open-Retrieval Conversational Question Answeringcited by 99
- 2024CRAG -- Comprehensive RAG Benchmarkcited by 94
- 2021QA Dataset Explosion: A Taxonomy of NLP Resources for Question Answering and Reading Comprehensioncited by 91
- 2018Interpretation of Natural Language Rules in Conversational Machine Readingcited by 72
- 2021MultiDoc2Dial: Modeling Dialogues Grounded in Multiple Documentscited by 53
- 2024Benchmarking Hallucination in Large Language Models based on Unanswerable Math Word Problemcited by 42
- 2024Measuring and Enhancing Trustworthiness of LLMs in RAG through Grounded Attributions and Learning to Refusecited by 33
- 2022Modern Question Answering Datasets and Benchmarks: A Surveycited by 23
- 2024CLAPNQ: Cohesive Long-form Answers from Passages in Natural Questions for RAG systemscited by 23
- 2024A Survey on Recent Advances in Conversational Data Generationcited by 23
- 2024TREC iKAT 2023: A Test Collection for Evaluating Conversational and Interactive Knowledge Assistantscited by 16
- 2021More Than Reading Comprehension: A Survey on Datasets and Metrics of Textual Question Answeringcited by 8
- 2024Multi-Document Grounded Multi-Turn Synthetic Dialog Generationcited by 7
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Citing papers per year: 2025: 23; 2026: 27.
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- 2026EnterpriseRAG: Benchmarking LLM Instruction Adherence and Robustness under Non-Ideal Enterprise Retrieval12 Aug 2026
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- 2026RAGU: A Multi-Step GraphRAG Engine with a Compact Domain-Adapted LLM13 Jul 2026
- 2026Little Brains, Big Feats: Exploring Compact Language Models29 Jun 2026
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- 2025Benchmarking Poisoning Attacks against Retrieval-Augmented Generationcited by 17
- 2025Who Taught the Lie? Responsibility Attribution for Poisoned Knowledge in Retrieval-Augmented Generationcited by 12
- 2025Conversational Gold: Evaluating Personalized Conversational Search System using Gold Nuggetscited by 8
- 2026MTRAG-UN: A Benchmark for Open Challenges in Multi-Turn RAG Conversationscited by 8
- 2025DRAGOn: Designing RAG On Periodically Updated Corpuscited by 5
- 2025FlexRAG: A Flexible and Comprehensive Framework for Retrieval-Augmented Generationcited by 2
- 2025CID-GraphRAG: Enhancing Multi-Turn Dialogue Systems through Dual-Pathway Retrieval of Conversation Flow and Context Semanticscited by 1
- 2025RAGAPHENE: A RAG Annotation Platform with Human Enhancements and Editscited by 1
- 2026DQA: Diagnostic Question Answering for IT Supportcited by 1
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- 2026Lost in Conversation or Lost in Translation? Diagnosing Multi-Turn Degradation in RAG29 Sep 2026
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- 2026RAG-TESTER: Automated End-to-End Testing of Retrieval-Augmented Large Language Models26 Jul 2026
- 2026RAGU: A Multi-Step GraphRAG Engine with a Compact Domain-Adapted LLM13 Jul 2026
- 2026Little Brains, Big Feats: Exploring Compact Language Models29 Jun 2026
- 20265ting at SemEval-2026 Task 8: Strong End-to-End Multi-Turn RAG via LLM-Based Reranking and Faithfulness Control27 Jun 2026
- 2026Sifei at SemEval-2026 Task 8: Hybrid Retrieval and Query Rewriting for Multi-Turn RAG5 Jun 2026
- 2026K-FinHallu: A Hallucination Detection Benchmark for Multi-Turn RAG in Korean Finance28 May 2026
- 2026Grounded Cache Routing for Retrieval-Augmented Generation: When Is It Safe to Reuse an Answer?26 May 2026
- 2026Detecting Is Not Resolving: The Monitoring Control Gap in Retrieval Augmented LLMs26 May 2026
- 2026H-RAG at SemEval-2026 Task 8: Hierarchical Parent-Child Retrieval for Multi-Turn RAG Conversations1 May 2026
- 2026DQA: Diagnostic Question Answering for IT Support7 Apr 2026
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- 2026τ-Knowledge: Evaluating Conversational Agents over Unstructured Knowledgecited by 35
- 2025CiteEval: Principle-Driven Citation Evaluation for Source Attributioncited by 19
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- 2025PROPHET: An Inferable Future Forecasting Benchmark with Causal Intervened Likelihood Estimationcited by 8
- 2025Conversational Search: From Fundamentals to Frontiers in the LLM Eracited by 8
- 2025Hidden in the Haystack: Smaller Needles are More Difficult for LLMs to Findcited by 7
- 2025Granite Embedding R2 Modelscited by 7
- 2025SAGE: A Top-Down Bottom-Up Knowledge-Grounded User Simulator for Multi-turn AGent Evaluationcited by 6
- 2026RaguTeam at SemEval-2026 Task 8: Meno and Friends in a Judge-Orchestrated LLM Ensemble for Faithful Multi-Turn Response Generationcited by 3
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- 2026EviScope: Paired Counterfactual Evidence Diagnostics for Faithful and Efficient Grounded Language Models15 Sep 2026
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- 2026EnterpriseRAG: Benchmarking LLM Instruction Adherence and Robustness under Non-Ideal Enterprise Retrieval12 Aug 2026
- 2026Grounded Continuation: A Linear-Time Runtime Verifier for LLM Conversations13 May 2026
- 2026Caraman at SemEval-2026 Task 8: Three-Stage Multi-Turn Retrieval with Query Rewriting, Hybrid Search, and Cross-Encoder Reranking12 May 2026
- 2026RaguTeam at SemEval-2026 Task 8: Meno and Friends in a Judge-Orchestrated LLM Ensemble for Faithful Multi-Turn Response Generation6 May 2026
- 2026Seeking Information with RAG-Assistants: Does Model Size Matter in Human-AI Collaborations?1 May 2026
- 2026τ-Knowledge: Evaluating Conversational Agents over Unstructured Knowledge4 Mar 2026
- 2026NC-Bench: An LLM Benchmark for Evaluating Conversational Competence10 Jan 2026
- 2025B+ANN: A Fast Billion-Scale Disk-based Nearest-Neighbor Index19 Nov 2025
- 2025SAGE: A Top-Down Bottom-Up Knowledge-Grounded User Simulator for Multi-turn AGent Evaluation13 Oct 2025
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