mlsanityData to 14 Oct 2026

User Experience Design Professionals' Perceptions of Generative Artificial Intelligence

arXiv 2309.15237 ↗First posted 26 Sep 2023cs.CY cs.AI cs.ETcited by 16

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Abstract (arXiv)

Among creative professionals, Generative Artificial Intelligence (GenAI) has sparked excitement over its capabilities and fear over unanticipated consequences. How does GenAI impact User Experience Design (UXD) practice, and are fears warranted? We interviewed 20 UX Designers, with diverse experience and across companies (startups to large enterprises). We probed them to characterize their practices, and sample their attitudes, concerns, and expectations. We found that experienced designers are confident in their originality, creativity, and empathic skills, and find GenAI's role as assistive. They emphasized the unique human factors of "enjoyment" and "agency", where humans remain the arbiters of "AI alignment". However, skill degradation, job replacement, and creativity exhaustion can adversely impact junior designers. We discuss implications for human-GenAI collaboration, specifically copyright and ownership, human creativity and agency, and AI literacy and access. Through the lens of responsible and participatory AI, we contribute a deeper understanding of GenAI fears and opportunities for UXD.

Key facts. Cited by 16 papers in the map (data through 14 Oct 2026). Builds on 31 of its 113 references that are in the map. First posted on arXiv 26 Sep 2023.

Builds on

31 of 113 references.

References · 31

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  1. 2020Human-centered Explainable AI: Towards a Reflective Sociotechnical Approachcited by 90
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Cited by year (2026 to 14 Oct)

Citing papers per year: 2024: 4; 2025: 7; 2026: 5.

16 papers.

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  2. 2024Contrastive Explanations That Anticipate Human Misconceptions Can Improve Human Decision-Making Skillscited by 14
  3. 2025De-skilling, Cognitive Offloading, and Misplaced Responsibilities: Potential Ironies of AI-Assisted Designcited by 11
  4. 2025Generative AI in Knowledge Work: Design Implications for Data Navigation and Decision-Makingcited by 9
  5. 2024Interrogating AI: Characterizing Emergent Playful Interactions with ChatGPTcited by 5
  6. 2025Vibe Coding in Product Teams: Reconfiguring AI-Assisted Workflows, Prototyping, and Collaborationcited by 4
  7. 2025AI Rivalry as a Craft: How Resisting and Embracing Generative AI Reshape Writing Professionscited by 3
  8. 2026More Human or More AI? Visualizing Human-AI Collaboration Disclosures in Journalistic News Productioncited by 3
  9. 2025Imagining Design Workflows in Agentic AI Futurescited by 1
  10. 2026Bridging Gulfs in UI Generation through Semantic Guidancecited by 1
  11. 2024Generative Artificial Intelligence-Guided User Studies: An Application for Air Taxi Servicescited by 0
  12. 2025ArchShapeNet:An Interpretable 3D-CNN Framework for Evaluating Architectural Shapescited by 0
4 more
  1. 2025"She was useful, but a bit too optimistic": Augmenting Design with Interactive Virtual Personascited by 0
  2. 2026Human-AI Coordination Zones: A Framework for Designing Human-in-the-Loop Experiences with Agentic AIcited by 0
  3. 2026From Adoption to Deployment: A Qualitative Study on AI Integration in Software Development Practicecited by 0
  4. 2026Method, Mind, and Morality: How People Make Sense of Artificial Intelligencecited by 0