AI in the Workplace: The Impact of AI on Perceived Job Decency and Meaningfulness
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Abstract (arXiv)
The proliferation of Artificial Intelligence (AI) in workplaces is transforming how we work. While existing research on human-AI collaboration at work often prioritizes performance, less is known about their experiential outcomes. Through interviews with 24 employees across Information Technology (IT), service-based, and healthcare sectors, this paper examines AI's impact on job satisfaction via perceptions of job decency and meaningfulness, now and in the future. Our results reveal that the anticipated impact of AI on overall job satisfaction varies with the occupational domain, with differing perceptions of its underlying decency and meaningfulness. For instance, IT and healthcare anticipate increased satisfaction with decency aspects like working hours but decreased satisfaction with meaningfulness aspects like social image due to misconceptions about AI handling most of their tasks. Conversely, service workers foresee no improvement in their working hours but a higher social standing due to the perceived status boost associated with working with AI.
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References · 14
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- 2023Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfactioncited by 32
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- 2024Take It, Leave It, or Fix It: Measuring Productivity and Trust in Human-AI Collaborationcited by 13
- 2024Exploring the Impact of AI Value Alignment in Collaborative Ideation: Effects on Perception, Ownership, and Outputcited by 12
- 2024Comparing Zealous and Restrained AI Recommendations in a Real-World Human-AI Collaboration Taskcited by 8
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2 more
- 2024"It Might be Technically Impressive, But It's Practically Useless to us": Motivations, Practices, Challenges, and Opportunities for Cross-Functional Collaboration around AI within the News Industrycited by 5
- 2020Positive Work Practices. Opportunities and Challenges in Designing Meaningful Work-related Technologycited by 2
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