mlsanityData to 7 Oct 2026

NLU++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialogue

arXiv 2204.13021 ↗First posted 27 Apr 2022cs.CL cs.LGcited by 8

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Abstract (arXiv)

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current application and industry requirements. NLU++ is divided into two domains (BANKING and HOTELS) and brings several crucial improvements over current commonly used NLU datasets. 1) NLU++ provides fine-grained domain ontologies with a large set of challenging multi-intent sentences, introducing and validating the idea of intent modules that can be combined into complex intents that convey complex user goals, combined with finer-grained and thus more challenging slot sets. 2) The ontology is divided into domain-specific and generic (i.e., domain-universal) intent modules that overlap across domains, promoting cross-domain reusability of annotated examples. 3) The dataset design has been inspired by the problems observed in industrial ToD systems, and 4) it has been collected, filtered and carefully annotated by dialogue NLU experts, yielding high-quality annotated data. Finally, we benchmark a series of current state-of-the-art NLU models on NLU++; the results demonstrate the challenging nature of the dataset, especially in low-data regimes, the validity of `intent modularisation', and call for further research on ToD NLU.

Key facts. Cited by 8 papers in the map (data through 7 Oct 2026). Builds on 49 of its 81 references that are in the map. First posted on arXiv 27 Apr 2022.

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49 of 81 references.

References · 49

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37 more
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Cited by year (2026 to 7 Oct)

Citing papers per year: 2022: 1; 2023: 3; 2024: 2; 2025: 1; 2026: 1.

8 papers.