Effectiveness of Pre-training for Few-shot Intent Classification
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Abstract (arXiv)
This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective and efficient to simply fine-tune BERT with a small set of labeled utterances from public datasets. Specifically, fine-tuning BERT with roughly 1,000 labeled data yields a pre-trained model -- IntentBERT, which can easily surpass the performance of existing pre-trained models for few-shot intent classification on novel domains with very different semantics. The high effectiveness of IntentBERT confirms the feasibility and practicality of few-shot intent detection, and its high generalization ability across different domains suggests that intent classification tasks may share a similar underlying structure, which can be efficiently learned from a small set of labeled data. The source code can be found at https://github.com/hdzhang-code/IntentBERT.
Key facts. Cited by 27 papers in the map (data through 7 Oct 2026). Builds on 23 of its 30 references that are in the map. First posted on arXiv 13 Sep 2021.
Builds on
23 of 30 references.
References · 23
- 2018BERT: Pre-training of Deep Bidirectional Transformers for Language Understandingcited by 40,204
- 2014Adam: A Method for Stochastic Optimizationcited by 36,960
- 2020Language Models are Few-Shot Learnerscited by 32,199
- 2019RoBERTa: A Robustly Optimized BERT Pretraining Approachcited by 13,266
- 2018Deep contextualized word representationscited by 2,285
- 2019SuperGLUE: A Stickier Benchmark for General-Purpose Language Understanding Systemscited by 1,718
- 2020Don't Stop Pretraining: Adapt Language Models to Domains and Taskscited by 1,548
- 2020Efficient Intent Detection with Dual Sentence Encoderscited by 419
- 2019An Evaluation Dataset for Intent Classification and Out-of-Scope Predictioncited by 378
- 2020A Simple Language Model for Task-Oriented Dialoguecited by 331
- 2020TOD-BERT: Pre-trained Natural Language Understanding for Task-Oriented Dialoguecited by 185
- 2019Benchmarking Natural Language Understanding Services for building Conversational Agentscited by 166
11 more
- 2017A Survey on Dialogue Systems: Recent Advances and New Frontierscited by 162
- 2019ConveRT: Efficient and Accurate Conversational Representations from Transformerscited by 95
- 2020DialoGLUE: A Natural Language Understanding Benchmark for Task-Oriented Dialoguecited by 89
- 2020Recent Advances and Challenges in Task-oriented Dialog Systemcited by 78
- 2020SOLOIST: Building Task Bots at Scale with Transfer Learning and Machine Teachingcited by 71
- 2019Induction Networks for Few-Shot Text Classificationcited by 64
- 2020Discriminative Nearest Neighbor Few-Shot Intent Detection by Transferring Natural Language Inferencecited by 47
- 2020HINT3: Raising the bar for Intent Detection in the Wildcited by 21
- 2020Intent Detection with WikiHowcited by 19
- 2020Composed Variational Natural Language Generation for Few-shot Intentscited by 19
- 2020Dynamic Semantic Matching and Aggregation Network for Few-shot Intent Detectioncited by 17
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Citing papers per year: 2022: 6; 2023: 11; 2024: 5; 2025: 4; 2026: 1.
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- 2022State-of-the-art generalisation research in NLP: A taxonomy and reviewcited by 97
- 2023The Janus Interface: How Fine-Tuning in Large Language Models Amplifies the Privacy Riskscited by 35
- 2023Towards A Holistic Landscape of Situated Theory of Mind in Large Language Modelscited by 32
- 2022New Intent Discovery with Pre-training and Contrastive Learningcited by 28
- 2024Intent Detection in the Age of LLMscited by 25
- 2023Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Informationcited by 24
- 2023IDAS: Intent Discovery with Abstractive Summarizationcited by 22
- 2022Fine-tuning Pre-trained Language Models for Few-shot Intent Detection: Supervised Pre-training and Isotropizationcited by 19
- 2022Improving the Sample Efficiency of Prompt Tuning with Domain Adaptationcited by 15
- 2023Intent Induction from Conversations for Task-Oriented Dialogue Track at DSTC 11cited by 10
- 2022NLU++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialoguecited by 8
- 2022Less is More: Parameter-Free Text Classification with Gzipcited by 7
15 more
- 2023Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Supportcited by 6
- 2023QAID: Question Answering Inspired Few-shot Intent Detectioncited by 5
- 2023Revisit Few-shot Intent Classification with PLMs: Direct Fine-tuning vs. Continual Pre-trainingcited by 5
- 2025Delegated Authorization for Agents Constrained to Semantic Task-to-Scope Matchingcited by 5
- 2025LANID: LLM-assisted New Intent Discoverycited by 3
- 2024Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoderscited by 2
- 2023Multi-Tenant Optimization For Few-Shot Task-Oriented FAQ Retrievalcited by 1
- 2023RSVP: Customer Intent Detection via Agent Response Contrastive and Generative Pre-Trainingcited by 1
- 2024Practical token pruning for foundation models in few-shot conversational virtual assistant systemscited by 1
- 2024Generating Synthetic Datasets for Few-shot Prompt Tuningcited by 1
- 2025Few-Shot Query Intent Detection via Relation-Aware Prompt Learningcited by 1
- 2023Multi-View Zero-Shot Open Intent Induction from Dialogues: Multi Domain Batch and Proxy Gradient Transfercited by 0
- 2024Minimizing PLM-Based Few-Shot Intent Detectorscited by 0
- 2025Building a Few-Shot Cross-Domain Multilingual NLU Model for Customer Carecited by 0
- 2026Hybrid Inspection and Task-Based Access Control in Zero-Trust Agentic AIcited by 0
- 2026Hybrid Inspection and Task-Based Access Control in Zero-Trust Agentic AI4 May 2026
- 2025Delegated Authorization for Agents Constrained to Semantic Task-to-Scope Matching30 Oct 2025
- 2025Few-Shot Query Intent Detection via Relation-Aware Prompt Learning6 Sep 2025
- 2025Building a Few-Shot Cross-Domain Multilingual NLU Model for Customer Care4 Jun 2025
- 2025LANID: LLM-assisted New Intent Discovery31 Mar 2025
- 2024Generating Synthetic Datasets for Few-shot Prompt Tuning8 Oct 2024
- 2024Intent Detection in the Age of LLMs2 Oct 2024
- 2024Practical token pruning for foundation models in few-shot conversational virtual assistant systems21 Aug 2024
- 2024Minimizing PLM-Based Few-Shot Intent Detectors13 Jul 2024
- 2024Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoders7 Mar 2024
- 2023Towards A Holistic Landscape of Situated Theory of Mind in Large Language Models30 Oct 2023
- 2023The Janus Interface: How Fine-Tuning in Large Language Models Amplifies the Privacy Risks24 Oct 2023
15 more
- 2023RSVP: Customer Intent Detection via Agent Response Contrastive and Generative Pre-Training15 Oct 2023
- 2023Revisit Few-shot Intent Classification with PLMs: Direct Fine-tuning vs. Continual Pre-training8 Jun 2023
- 2023IDAS: Intent Discovery with Abstractive Summarization31 May 2023
- 2023Intent Induction from Conversations for Task-Oriented Dialogue Track at DSTC 1125 Apr 2023
- 2023Multi-View Zero-Shot Open Intent Induction from Dialogues: Multi Domain Batch and Proxy Gradient Transfer23 Mar 2023
- 2023QAID: Question Answering Inspired Few-shot Intent Detection2 Mar 2023
- 2023Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Information10 Feb 2023
- 2023Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support7 Feb 2023
- 2023Multi-Tenant Optimization For Few-Shot Task-Oriented FAQ Retrieval25 Jan 2023
- 2022Less is More: Parameter-Free Text Classification with Gzip19 Dec 2022
- 2022State-of-the-art generalisation research in NLP: A taxonomy and review6 Oct 2022
- 2022Improving the Sample Efficiency of Prompt Tuning with Domain Adaptation6 Oct 2022
- 2022New Intent Discovery with Pre-training and Contrastive Learning25 May 2022
- 2022Fine-tuning Pre-trained Language Models for Few-shot Intent Detection: Supervised Pre-training and Isotropization15 May 2022
- 2022NLU++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialogue27 Apr 2022
- 2024Generating Synthetic Datasets for Few-shot Prompt Tuningcited by 1
- 2024Generating Synthetic Datasets for Few-shot Prompt Tuning8 Oct 2024
- 2022State-of-the-art generalisation research in NLP: A taxonomy and reviewcited by 97
- 2023The Janus Interface: How Fine-Tuning in Large Language Models Amplifies the Privacy Riskscited by 35
- 2023Towards A Holistic Landscape of Situated Theory of Mind in Large Language Modelscited by 32
- 2022New Intent Discovery with Pre-training and Contrastive Learningcited by 28
- 2024Intent Detection in the Age of LLMscited by 25
- 2023Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Informationcited by 24
- 2023IDAS: Intent Discovery with Abstractive Summarizationcited by 22
- 2022Fine-tuning Pre-trained Language Models for Few-shot Intent Detection: Supervised Pre-training and Isotropizationcited by 19
- 2022Improving the Sample Efficiency of Prompt Tuning with Domain Adaptationcited by 15
- 2023Intent Induction from Conversations for Task-Oriented Dialogue Track at DSTC 11cited by 10
- 2022NLU++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialoguecited by 8
- 2022Less is More: Parameter-Free Text Classification with Gzipcited by 7
12 most cited of 22 All 22 (JSON)
- 2025Few-Shot Query Intent Detection via Relation-Aware Prompt Learning6 Sep 2025
- 2025Building a Few-Shot Cross-Domain Multilingual NLU Model for Customer Care4 Jun 2025
- 2025LANID: LLM-assisted New Intent Discovery31 Mar 2025
- 2024Intent Detection in the Age of LLMs2 Oct 2024
- 2024Minimizing PLM-Based Few-Shot Intent Detectors13 Jul 2024
- 2024Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoders7 Mar 2024
- 2023Towards A Holistic Landscape of Situated Theory of Mind in Large Language Models30 Oct 2023
- 2023The Janus Interface: How Fine-Tuning in Large Language Models Amplifies the Privacy Risks24 Oct 2023
- 2023Revisit Few-shot Intent Classification with PLMs: Direct Fine-tuning vs. Continual Pre-training8 Jun 2023
- 2023IDAS: Intent Discovery with Abstractive Summarization31 May 2023
- 2023Intent Induction from Conversations for Task-Oriented Dialogue Track at DSTC 1125 Apr 2023
- 2023Multi-View Zero-Shot Open Intent Induction from Dialogues: Multi Domain Batch and Proxy Gradient Transfer23 Mar 2023
12 newest of 22 All 22 (JSON)