Improving Contextual Coherence in Variational Personalized and Empathetic Dialogue Agents
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Abstract (arXiv)
In recent years, latent variable models, such as the Conditional Variational Auto Encoder (CVAE), have been applied to both personalized and empathetic dialogue generation. Prior work have largely focused on generating diverse dialogue responses that exhibit persona consistency and empathy. However, when it comes to the contextual coherence of the generated responses, there is still room for improvement. Hence, to improve the contextual coherence, we propose a novel Uncertainty Aware CVAE (UA-CVAE) framework. The UA-CVAE framework involves approximating and incorporating the aleatoric uncertainty during response generation. We apply our framework to both personalized and empathetic dialogue generation. Empirical results show that our framework significantly improves the contextual coherence of the generated response. Additionally, we introduce a novel automatic metric for measuring contextual coherence, which was found to correlate positively with human judgement.
Key facts. Cited by 14 papers in the map (data through 7 Oct 2026). Builds on 17 of its 24 references that are in the map. First posted on arXiv 12 Feb 2022.
Builds on
17 of 24 references.
References · 17
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5 more
- 2018A Hierarchical Latent Structure for Variational Conversation Modelingcited by 17
- 2019EmpDG: Multiresolution Interactive Empathetic Dialogue Generationcited by 14
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Citing papers per year: 2023: 4; 2024: 3; 2025: 5; 2026: 2.
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- 2024Recent Trends in Personalized Dialogue Generation: A Review of Datasets, Methodologies, and Evaluationscited by 19
- 2025PersuasiveToM: A Benchmark for Evaluating Machine Theory of Mind in Persuasive Dialoguescited by 16
- 2024Assessing Empathy in Large Language Models with Real-World Physician-Patient Interactionscited by 13
- 2023Improving Empathetic Dialogue Generation by Dynamically Infusing Commonsense Knowledgecited by 12
- 2024PersoBench: Benchmarking Personalized Response Generation in Large Language Modelscited by 12
- 2025SYNTHEMPATHY: A Scalable Empathy Corpus Generated Using LLMs Without Any Crowdsourcingcited by 7
- 2023An Empirical Bayes Framework for Open-Domain Dialogue Generationcited by 5
- 2025Exploring Persona Sentiment Sensitivity in Personalized Dialogue Generationcited by 3
- 2025Modeling and Optimizing User Preferences in AI Copilots: A Comprehensive Survey and Taxonomycited by 3
- 2025Modeling the One-to-Many Property in Open-Domain Dialogue with LLMscited by 3
- 2023Artificial Empathy Classification: A Survey of Deep Learning Techniques, Datasets, and Evaluation Scalescited by 2
- 2023Partially Randomizing Transformer Weights for Dialogue Response Diversitycited by 1
- 2026PersoDPO: Scalable Preference Optimization for Instruction-Adherent, Persona-Grounded Dialogue via Multi-LLM Evaluation4 Feb 2026
- 2026Multi-Dimensional Prompt Chaining to Improve Open-Domain Dialogue Generation3 Jan 2026
- 2025Modeling the One-to-Many Property in Open-Domain Dialogue with LLMs18 Jun 2025
- 2025Modeling and Optimizing User Preferences in AI Copilots: A Comprehensive Survey and Taxonomy28 May 2025
- 2025PersuasiveToM: A Benchmark for Evaluating Machine Theory of Mind in Persuasive Dialogues28 Feb 2025
- 2025SYNTHEMPATHY: A Scalable Empathy Corpus Generated Using LLMs Without Any Crowdsourcing25 Feb 2025
- 2025Exploring Persona Sentiment Sensitivity in Personalized Dialogue Generation17 Feb 2025
- 2024PersoBench: Benchmarking Personalized Response Generation in Large Language Models4 Oct 2024
- 2024Recent Trends in Personalized Dialogue Generation: A Review of Datasets, Methodologies, and Evaluations28 May 2024
- 2024Assessing Empathy in Large Language Models with Real-World Physician-Patient Interactions26 May 2024
- 2023An Empirical Bayes Framework for Open-Domain Dialogue Generation18 Nov 2023
- 2023Partially Randomizing Transformer Weights for Dialogue Response Diversity18 Nov 2023
- 2024Recent Trends in Personalized Dialogue Generation: A Review of Datasets, Methodologies, and Evaluationscited by 19
- 2025PersuasiveToM: A Benchmark for Evaluating Machine Theory of Mind in Persuasive Dialoguescited by 16
- 2024Assessing Empathy in Large Language Models with Real-World Physician-Patient Interactionscited by 13
- 2023Improving Empathetic Dialogue Generation by Dynamically Infusing Commonsense Knowledgecited by 12
- 2024PersoBench: Benchmarking Personalized Response Generation in Large Language Modelscited by 12
- 2025SYNTHEMPATHY: A Scalable Empathy Corpus Generated Using LLMs Without Any Crowdsourcingcited by 7
- 2023An Empirical Bayes Framework for Open-Domain Dialogue Generationcited by 5
- 2025Exploring Persona Sentiment Sensitivity in Personalized Dialogue Generationcited by 3
- 2025Modeling the One-to-Many Property in Open-Domain Dialogue with LLMscited by 3
- 2023Artificial Empathy Classification: A Survey of Deep Learning Techniques, Datasets, and Evaluation Scalescited by 2
- 2023Partially Randomizing Transformer Weights for Dialogue Response Diversitycited by 1
- 2026Multi-Dimensional Prompt Chaining to Improve Open-Domain Dialogue Generationcited by 0
- 2026Multi-Dimensional Prompt Chaining to Improve Open-Domain Dialogue Generation3 Jan 2026
- 2025Modeling the One-to-Many Property in Open-Domain Dialogue with LLMs18 Jun 2025
- 2025PersuasiveToM: A Benchmark for Evaluating Machine Theory of Mind in Persuasive Dialogues28 Feb 2025
- 2025SYNTHEMPATHY: A Scalable Empathy Corpus Generated Using LLMs Without Any Crowdsourcing25 Feb 2025
- 2025Exploring Persona Sentiment Sensitivity in Personalized Dialogue Generation17 Feb 2025
- 2024PersoBench: Benchmarking Personalized Response Generation in Large Language Models4 Oct 2024
- 2024Recent Trends in Personalized Dialogue Generation: A Review of Datasets, Methodologies, and Evaluations28 May 2024
- 2024Assessing Empathy in Large Language Models with Real-World Physician-Patient Interactions26 May 2024
- 2023An Empirical Bayes Framework for Open-Domain Dialogue Generation18 Nov 2023
- 2023Partially Randomizing Transformer Weights for Dialogue Response Diversity18 Nov 2023
- 2023Artificial Empathy Classification: A Survey of Deep Learning Techniques, Datasets, and Evaluation Scales4 Sep 2023
- 2023Improving Empathetic Dialogue Generation by Dynamically Infusing Commonsense Knowledge24 May 2023