ATOD: An Evaluation Framework and Benchmark for Agentic Task-Oriented Dialogue Systems
On the map: LLM agents and tool use → General LLM agent frameworks and benchmarks
Abstract (arXiv)
Agentic task-oriented dialogue (TOD) requires systems to track concurrent goals, dependencies, and long-horizon state. We examine goal-lifecycle recovery from fixed dialogue trajectories. ATOD contains 1,000 synthetic dialogues annotated for six advanced-TOD properties, and ATOD-Eval defines metrics for dependency-sensitive completion, memory recall, and proactivity. We implement a symbolic-vector memory evaluator for ATOD-Eval. Among five prompt-only predictors and six matched-backbone memory baselines, our evaluator is the only configuration above 90% in both goal detection F1 and conditional status accuracy on medium dialogues. On complex dialogues, no baseline exceeds it on both metrics; it has the highest conditional status accuracy within the memory-based block and the lowest measured per-turn latency. These experiments assess lifecycle tracking rather than interactive agent task success. A cross-family judge swap and a manual audit with 94.0% agreement provide initial checks on measurement reliability. Code and data will be released at https://github.com/amazon-science/ATOD.
Key facts. No citing papers in the map yet (data through 14 Oct 2026). Placed in General LLM agent frameworks and benchmarks, one of 16 directions in LLM agents and tool use. Builds on 31 of its 57 references that are in the map. First posted on arXiv 17 Jan 2026.
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31 of 57 references.
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- 2024τ-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains17 Jun
- 2024Large Language Models as Zero-shot Dialogue State Tracker through Function Calling16 Feb
Other references · 27
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