A Principle-based Framework for the Development and Evaluation of Large Language Models for Health and Wellness
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Abstract (arXiv)
The incorporation of generative artificial intelligence into personal health applications presents a transformative opportunity for personalized, data-driven health and fitness guidance, yet also poses challenges related to user safety, model accuracy, and personal privacy. To address these challenges, a novel, principle-based framework was developed and validated for the systematic evaluation of LLMs applied to personal health and wellness. First, the development of the Fitbit Insights explorer, a large language model (LLM)-powered system designed to help users interpret their personal health data, is described. Subsequently, the safety, helpfulness, accuracy, relevance, and personalization (SHARP) principle-based framework is introduced as an end-to-end operational methodology that integrates comprehensive evaluation techniques including human evaluation by generalists and clinical specialists, autorater assessments, and adversarial testing, into an iterative development lifecycle. Through the application of this framework to the Fitbit Insights explorer in a staged deployment involving over 13,000 consented users, challenges not apparent during initial testing were systematically identified. This process guided targeted improvements to the system and demonstrated the necessity of combining isolated technical evaluations with real-world user feedback. Finally, a comprehensive, actionable approach is established for the responsible development and deployment of LLM-powered health applications, providing a standardized methodology to foster innovation while ensuring emerging technologies are safe, effective, and trustworthy for users.
Key facts. Cited by 3 papers in the map (data through 14 Oct 2026). Builds on 51 of its 73 references that are in the map. First posted on arXiv 23 Oct 2025.
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51 of 73 references.
References · 51
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Citing papers per year: 2026: 3.
3 papers.
- 2026AI Chatbot Suicide Risk Detection and Response: Human Validation Study of the Open-Source VERA-MH Safety Evaluationcited by 4
- 2026RubricsTree: Scalable and Evolving Open-Ended Evaluation of Personal Health Agents across Health Memory and Medical Skillscited by 4
- 2026A primer on evaluation methods for large language models in healthcarecited by 0
- 2026A primer on evaluation methods for large language models in healthcare13 Sep 2026
- 2026RubricsTree: Scalable and Evolving Open-Ended Evaluation of Personal Health Agents across Health Memory and Medical Skills16 Jun 2026
- 2026AI Chatbot Suicide Risk Detection and Response: Human Validation Study of the Open-Source VERA-MH Safety Evaluation4 Feb 2026