Training Dialogue Systems by AI Feedback for Improving Overall Dialogue Impression
On the map: LLM alignment / RLHF / preference optimisation → Preference alignment for recommenders and RAG
Abstract (arXiv)
To improve user engagement during conversations with dialogue systems, we must improve individual dialogue responses and dialogue impressions such as consistency, personality, and empathy throughout the entire dialogue. While such dialogue systems have been developing rapidly with the help of large language models (LLMs), reinforcement learning from AI feedback (RLAIF) has attracted attention to align LLM-based dialogue models for such dialogue impressions. In RLAIF, a reward model based on another LLM is used to create a training signal for an LLM-based dialogue model using zero-shot/few-shot prompting techniques. However, evaluating an entire dialogue only by prompting LLMs is challenging. In this study, the supervised fine-tuning (SFT) of LLMs prepared reward models corresponding to 12 metrics related to the impression of the entire dialogue for evaluating dialogue responses. We tuned our dialogue models using the reward model signals as feedback to improve the impression of the system. The results of automatic and human evaluations showed that tuning the dialogue model using our reward model corresponding to dialogue impression improved the evaluation of individual metrics and the naturalness of the dialogue response.
Key facts. Cited by 2 papers in the map (data through 7 Oct 2026). Placed in Preference alignment for recommenders and RAG, one of 10 directions in LLM alignment / RLHF / preference optimisation. Builds on 19 of its 25 references that are in the map. First posted on arXiv 22 Jan 2025.
Builds on
19 of 25 references.
References · 19
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7 more
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Built on by
Citing papers per year: 2025: 1; 2026: 1.
2 papers.
Similar, not cited
Close in wording, no citation either way
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- 2024Improving Dialogue Agents by Decomposing One Global Explicit Annotation with Local Implicit Multimodal Feedback
- 2024Leveraging LLMs for Dialogue Quality Measurement
- 2020Human-centric Dialog Training via Offline Reinforcement Learning
- 2024Should We Fine-Tune or RAG? Evaluating Different Techniques to Adapt LLMs for Dialogue
- 2024Interactive Dialogue Agents via Reinforcement Learning on Hindsight Regenerations
- 2021Imperfect also Deserves Reward: Multi-Level and Sequential Reward Modeling for Better Dialog Management