Building Better AI Agents: A Provocation on the Utilisation of Persona in LLM-based Conversational Agents
On the map: LLM agents and tool use → Social simulation and multi-agent debate
Abstract (arXiv)
The incorporation of Large Language Models (LLMs) such as the GPT series into diverse sectors including healthcare, education, and finance marks a significant evolution in the field of artificial intelligence (AI). The increasing demand for personalised applications motivated the design of conversational agents (CAs) to possess distinct personas. This paper commences by examining the rationale and implications of imbuing CAs with unique personas, smoothly transitioning into a broader discussion of the personalisation and anthropomorphism of CAs based on LLMs in the LLM era. We delve into the specific applications where the implementation of a persona is not just beneficial but critical for LLM-based CAs. The paper underscores the necessity of a nuanced approach to persona integration, highlighting the potential challenges and ethical dilemmas that may arise. Attention is directed towards the importance of maintaining persona consistency, establishing robust evaluation mechanisms, and ensuring that the persona attributes are effectively complemented by domain-specific knowledge.
Key facts. Cited by 26 papers in the map (data through 7 Oct 2026). Placed in Social simulation and multi-agent debate, one of 16 directions in LLM agents and tool use. Builds on 24 of its 58 references that are in the map. First posted on arXiv 26 May 2024.
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24 of 58 references.
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Other references · 23
- 2015A Diversity-Promoting Objective Function for Neural Conversation Modelscited by 1,068
- 2022Large Language Models Are Human-Level Prompt Engineerscited by 1,020
- 2018Personalizing Dialogue Agents: I have a dog, do you have pets too?cited by 820
- 2023Quantifying Language Models' Sensitivity to Spurious Features in Prompt Design or: How I learned to start worrying about prompt formattingcited by 778
- 2022Out of One, Many: Using Language Models to Simulate Human Samplescited by 737
- 2023ChatEval: Towards Better LLM-based Evaluators through Multi-Agent Debatecited by 724
- 2022Using Large Language Models to Simulate Multiple Humans and Replicate Human Subject Studiescited by 506
- 2023Towards Measuring the Representation of Subjective Global Opinions in Language Modelscited by 424
- 2023Toxicity in ChatGPT: Analyzing Persona-assigned Language Modelscited by 356
- 2022Social Simulacra: Creating Populated Prototypes for Social Computing Systemscited by 300
- 2016A Persona-Based Neural Conversation Modelcited by 221
- 2023Better Zero-Shot Reasoning with Role-Play Promptingcited by 220
11 more
- 2015A Neural Conversational Modelcited by 195
- 2018The Design and Implementation of XiaoIce, an Empathetic Social Chatbotcited by 172
- 2022Language models show human-like content effects on reasoning taskscited by 171
- 2015A Neural Network Approach to Context-Sensitive Generation of Conversational Responsescited by 98
- 2015Attribute2Image: Conditional Image Generation from Visual Attributescited by 93
- 2019Exploiting Persona Information for Diverse Generation of Conversational Responsescited by 58
- 2020Towards Persona-Based Empathetic Conversational Modelscited by 53
- 2023You don't need a personality test to know these models are unreliable: Assessing the Reliability of Large Language Models on Psychometric Instrumentscited by 48
- 2023Can LLMs be Good Financial Advisors?: An Initial Study in Personal Decision Making for Optimized Outcomescited by 10
- 2023A Survey of Personality, Persona, and Profile in Conversational Agents and Chatbotscited by 5
- 2021Applying the Persona of User's Family Member and the Doctor to the Conversational Agents for Healthcarecited by 1
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Citing papers per year: 2024: 2; 2025: 16; 2026: 8.
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- 2025PersonaX: A Recommendation Agent Oriented User Modeling Framework for Long Behavior Sequencecited by 33
- 2024Plurals: A System for Guiding LLMs Via Simulated Social Ensemblescited by 17
- 2024MorphAgent: Empowering Agents through Self-Evolving Profiles and Decentralized Collaborationcited by 15
- 2025Personalized Attacks of Social Engineering in Multi-turn Conversations: LLM Agents for Simulation and Detectioncited by 13
- 2025Boosting Relational Deep Learning with Pretrained Tabular Modelscited by 9
- 2025A Tale of Two Identities: An Ethical Audit of Human and AI-Crafted Personascited by 8
- 2025Towards Interactive Intelligence for Digital Humanscited by 8
- 2025HARBOR: Exploring Persona Dynamics in Multi-Agent Competitioncited by 6
- 2025Are Autonomous Web Agents Good Testers?cited by 5
- 2025How Managers Perceive AI-Assisted Conversational Training for Workplace Communicationcited by 5
- 2025CrowdLLM: Building LLM-Based Digital Populations Augmented with Generative Modelscited by 5
- 2025Pet-Bench: Benchmarking the Abilities of Large Language Models as E-Pets in Social Network Servicescited by 3
14 more
- 2026CRAFT: Grounded Multi-Agent Coordination Under Partial Informationcited by 3
- 2025Twenty Years of Personality Computing: Threats, Challenges and Future Directionscited by 2
- 2025DIF: A Framework for Benchmarking and Verifying Implicit Bias in LLMscited by 2
- 2026AI and My Values: User Perceptions of LLMs' Ability to Extract, Embody, and Explain Human Values from Casual Conversationscited by 2
- 2025FactFlow: Automatic Fact Sheet Generation and Customization from Tabular Dataset via AI Chain Design & Implementationcited by 1
- 2026Personalities at Play: Probing Alignment in AI Teammatescited by 1
- 2025Introducing the Swiss Food Knowledge Graph: AI for Context-Aware Nutrition Recommendationcited by 0
- 2025Lived Experience in Dialogue: Co-designing Personalization in Large Language Models to Support Youth Mental Well-beingcited by 0
- 2025Living the Novel: A System for Generating Self-Training Timeline-Aware Conversational Agents from Novelscited by 0
- 2026Personagram: Bridging Personas and Product Design for Creative Ideation with Multimodal LLMscited by 0
- 2026Exploring Teachers' Perspectives on Using Conversational AI Agents for Group Collaborationcited by 0
- 2026Explicit Trait Inference for Multi-Agent Coordinationcited by 0
- 2026In-IDE Toolkit for Developers of AI-Based Featurescited by 0
- 2026Exploring How Agent Voice Accents Shape Human-AI Collaboration in K-12 Group Learningcited by 0
- 2026Exploring How Agent Voice Accents Shape Human-AI Collaboration in K-12 Group Learning11 Jun 2026
- 2026In-IDE Toolkit for Developers of AI-Based Features14 May 2026
- 2026Explicit Trait Inference for Multi-Agent Coordination21 Apr 2026
- 2026CRAFT: Grounded Multi-Agent Coordination Under Partial Information26 Mar 2026
- 2026Personalities at Play: Probing Alignment in AI Teammates28 Feb 2026
- 2026Exploring Teachers' Perspectives on Using Conversational AI Agents for Group Collaboration6 Feb 2026
- 2026Personagram: Bridging Personas and Product Design for Creative Ideation with Multimodal LLMs5 Feb 2026
- 2026AI and My Values: User Perceptions of LLMs' Ability to Extract, Embody, and Explain Human Values from Casual Conversations30 Jan 2026
- 2025Towards Interactive Intelligence for Digital Humans15 Dec 2025
- 2025Living the Novel: A System for Generating Self-Training Timeline-Aware Conversational Agents from Novels8 Dec 2025
- 2025CrowdLLM: Building LLM-Based Digital Populations Augmented with Generative Models2 Dec 2025
- 2025Lived Experience in Dialogue: Co-designing Personalization in Large Language Models to Support Youth Mental Well-being7 Nov 2025
14 more
- 2025Introducing the Swiss Food Knowledge Graph: AI for Context-Aware Nutrition Recommendation14 Jul 2025
- 2025Pet-Bench: Benchmarking the Abilities of Large Language Models as E-Pets in Social Network Services4 Jun 2025
- 2025How Managers Perceive AI-Assisted Conversational Training for Workplace Communication20 May 2025
- 2025DIF: A Framework for Benchmarking and Verifying Implicit Bias in LLMs15 May 2025
- 2025A Tale of Two Identities: An Ethical Audit of Human and AI-Crafted Personas7 May 2025
- 2025Boosting Relational Deep Learning with Pretrained Tabular Models7 Apr 2025
- 2025Are Autonomous Web Agents Good Testers?2 Apr 2025
- 2025Personalized Attacks of Social Engineering in Multi-turn Conversations: LLM Agents for Simulation and Detection18 Mar 2025
- 2025PersonaX: A Recommendation Agent Oriented User Modeling Framework for Long Behavior Sequence4 Mar 2025
- 2025Twenty Years of Personality Computing: Threats, Challenges and Future Directions3 Mar 2025
- 2025FactFlow: Automatic Fact Sheet Generation and Customization from Tabular Dataset via AI Chain Design & Implementation25 Feb 2025
- 2025HARBOR: Exploring Persona Dynamics in Multi-Agent Competition17 Feb 2025
- 2024MorphAgent: Empowering Agents through Self-Evolving Profiles and Decentralized Collaboration19 Oct 2024
- 2024Plurals: A System for Guiding LLMs Via Simulated Social Ensembles25 Sep 2024
- 2025PersonaX: A Recommendation Agent Oriented User Modeling Framework for Long Behavior Sequencecited by 33
- 2024MorphAgent: Empowering Agents through Self-Evolving Profiles and Decentralized Collaborationcited by 15
- 2025Personalized Attacks of Social Engineering in Multi-turn Conversations: LLM Agents for Simulation and Detectioncited by 13
- 2025HARBOR: Exploring Persona Dynamics in Multi-Agent Competitioncited by 6
- 2025Are Autonomous Web Agents Good Testers?cited by 5
- 2026CRAFT: Grounded Multi-Agent Coordination Under Partial Informationcited by 3
- 2025Living the Novel: A System for Generating Self-Training Timeline-Aware Conversational Agents from Novelscited by 0
- 2026Explicit Trait Inference for Multi-Agent Coordinationcited by 0
- 2026In-IDE Toolkit for Developers of AI-Based Featurescited by 0
- 2026Exploring How Agent Voice Accents Shape Human-AI Collaboration in K-12 Group Learningcited by 0
- 2026Exploring How Agent Voice Accents Shape Human-AI Collaboration in K-12 Group Learning11 Jun 2026
- 2026In-IDE Toolkit for Developers of AI-Based Features14 May 2026
- 2026Explicit Trait Inference for Multi-Agent Coordination21 Apr 2026
- 2026CRAFT: Grounded Multi-Agent Coordination Under Partial Information26 Mar 2026
- 2025Living the Novel: A System for Generating Self-Training Timeline-Aware Conversational Agents from Novels8 Dec 2025
- 2025Are Autonomous Web Agents Good Testers?2 Apr 2025
- 2025Personalized Attacks of Social Engineering in Multi-turn Conversations: LLM Agents for Simulation and Detection18 Mar 2025
- 2025PersonaX: A Recommendation Agent Oriented User Modeling Framework for Long Behavior Sequence4 Mar 2025
- 2025HARBOR: Exploring Persona Dynamics in Multi-Agent Competition17 Feb 2025
- 2024MorphAgent: Empowering Agents through Self-Evolving Profiles and Decentralized Collaboration19 Oct 2024
- 2024Plurals: A System for Guiding LLMs Via Simulated Social Ensemblescited by 17
- 2025Boosting Relational Deep Learning with Pretrained Tabular Modelscited by 9
- 2025A Tale of Two Identities: An Ethical Audit of Human and AI-Crafted Personascited by 8
- 2025Towards Interactive Intelligence for Digital Humanscited by 8
- 2025How Managers Perceive AI-Assisted Conversational Training for Workplace Communicationcited by 5
- 2025CrowdLLM: Building LLM-Based Digital Populations Augmented with Generative Modelscited by 5
- 2025Pet-Bench: Benchmarking the Abilities of Large Language Models as E-Pets in Social Network Servicescited by 3
- 2025Twenty Years of Personality Computing: Threats, Challenges and Future Directionscited by 2
- 2025DIF: A Framework for Benchmarking and Verifying Implicit Bias in LLMscited by 2
- 2026AI and My Values: User Perceptions of LLMs' Ability to Extract, Embody, and Explain Human Values from Casual Conversationscited by 2
- 2025FactFlow: Automatic Fact Sheet Generation and Customization from Tabular Dataset via AI Chain Design & Implementationcited by 1
- 2026Personalities at Play: Probing Alignment in AI Teammatescited by 1
12 most cited of 16 All 16 (JSON)
- 2026Personalities at Play: Probing Alignment in AI Teammates28 Feb 2026
- 2026Exploring Teachers' Perspectives on Using Conversational AI Agents for Group Collaboration6 Feb 2026
- 2026Personagram: Bridging Personas and Product Design for Creative Ideation with Multimodal LLMs5 Feb 2026
- 2026AI and My Values: User Perceptions of LLMs' Ability to Extract, Embody, and Explain Human Values from Casual Conversations30 Jan 2026
- 2025Towards Interactive Intelligence for Digital Humans15 Dec 2025
- 2025CrowdLLM: Building LLM-Based Digital Populations Augmented with Generative Models2 Dec 2025
- 2025Lived Experience in Dialogue: Co-designing Personalization in Large Language Models to Support Youth Mental Well-being7 Nov 2025
- 2025Introducing the Swiss Food Knowledge Graph: AI for Context-Aware Nutrition Recommendation14 Jul 2025
- 2025Pet-Bench: Benchmarking the Abilities of Large Language Models as E-Pets in Social Network Services4 Jun 2025
- 2025How Managers Perceive AI-Assisted Conversational Training for Workplace Communication20 May 2025
- 2025DIF: A Framework for Benchmarking and Verifying Implicit Bias in LLMs15 May 2025
- 2025A Tale of Two Identities: An Ethical Audit of Human and AI-Crafted Personas7 May 2025
12 newest of 16 All 16 (JSON)
Similar, not cited
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- 2026LLM-enabled Social Agents
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- 2024From Persona to Personalization: A Survey on Role-Playing Language Agents
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